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BEST SUB ZERO & VIKING SERVICE

Appliance Repair

About us

Best Sub Zero & Viking Service .Call 3476170717. WE repair Refrigerators,Winecoolers,Freezers,Ice Makers,Stoves,Ovens,Cooktops,.... Brands- SubZero,Viking,Wolf,. Residential appliances only.

Business highlights

11 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

WE REPAIR :WINECOOLERS,REFRIGERATORS,FREEZERS,ICEMAKERS,RANGES,OVENS,COOKTOPS,DRYERS,HOODS

Services we don't offer

We don't do any installations.Only Repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-13 of 13 reviews

MAX K.
01/2021
5.0
appliance repair
  + -1 more
He came and fixed my Sub Zero Refrigerator, It saved me a lot of money and its working really well.
Description of Work: SUB ZERO REFRIGERATOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$793

Kathleen Q.
11/2020
5.0
appliance repair
  + -1 more
It went very well.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Dominique M.
09/2020
5.0
appliance repair
  + -1 more
Ben did an excellent job. He was able to come the same day and diagnose the problem. He fixed the problem and kindly explained what needed to be done and why. We would definitely hire Ben again!
Description of Work: Parts needed to be replaced on sub zero refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from BEST SUB ZERO & VIKING SERVICE
Thank you!

Steve G.
12/2019
5.0
appliance repair
  + -1 more
Ben was incredibly efficient. I called on a weekend and he was here within 3-hours. He found the issue and repaired it. He is knowledgeable, neat, courteous. You could not ask for a better repair person.
Description of Work: Our Dynasty range was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Josh F.
11/2019
5.0
appliance repair
  + -1 more
Ben was very timely on answering all calls and questions. He arrived exactly when described with professional tools and demeanor. He was expert in our Sub Zero refrigerator, and accurately diagnosed the issue in a whopping 5 minutes. After a 10 minute discussion he helped identify items likely covered by warranty, and understood due to my warranty coverage a different provider to fix the issue was cost optimal in this particular situation. He was great - will be my go-to appliance vendor (post warranty coverage) going forward!
Description of Work: Fix completely broken freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Gepsie H.
10/2019
5.0
appliance repair
  + -1 more
it was fix well
Description of Work: fix refrigerator

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Dina N.
09/2019
5.0
appliance repair
  + -1 more
Ben was amazing and kind. First time calling for a repair man to check out what is wrong with the family washer. He calls before hand and text you his ETA. Felt bad for a small space for him to work but he didn't complain. Would recommend Ben to my families and friends.
Description of Work: Washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Myrma S.
08/2019
1.0
appliance repair
  + -1 more
When Ben got to my house he looked at the problem and stated it would cost $225, we said ok, but just before starting he said but I have to order a part for it. My husband said forget about the part cause we may just be buying a new one soon. So just fix it for now. Ben said but I don't want to have to come back for the same thing. My husband said no what you want is to get more money for this job. My husband than asked Ben do you want to do this or what, and Ben answered NO and walked out. Professionalism Ben has none.
Description of Work: I needed my refrigerator fixed

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Response from BEST SUB ZERO & VIKING SERVICE
I went to your house to fix it.I am guaranteed for my job 6 month.But needs to be order door gasket for your refrigerator.He doesnt want to order it because told me no money for that.Without door gasket problem come back 3-5days.Your husband told me he will buying new refrigerator 2-3month.I DON'T want to come back to you every week and fix it until when you buying new refrigerator.I am was confused saying no money and buying new fridge.After that I recommended defrost the refrigerator buy yourself and save your money.He said me OK.I am also didn't charge for my service call $75....I came to your house and gave to you free estimate.Thank you for this review...You are very grateful....

Christy C.
06/2019
5.0
appliance repair
  + -1 more
Ben did excellent work. He was highly responsive, arrived on time. He explained the work that needed to be done and all the options. I would definitely hire him again
Description of Work: Replaced 2 motors in my Viking refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Jeremy M.
04/2019
2.0
appliance repair
  + -1 more
Tech couldn’t figure out model number so after a week of follow up calls I was told to sort it myself.
Description of Work: Seal needed replacing for Viking fridge and freezer

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from BEST SUB ZERO & VIKING SERVICE
Without model number How I order right parts.I didn't charge you for traveling and diagnostic fee.I took pictures and measured door gaskets.Then I sended all information to parts companies without model numbers and sended to me a lot of parts numbers.Also said me needs model number.I lost my half a day and after that you giving me this review.I can't believe this.

Michael C.
01/2019
5.0
appliance repair
  + -1 more
Great. Ben is fantastic. He is honest, personable, and reliable. He is methodical and diligent and fixes difficult challenges.
Description of Work: Replace condenser coil and freezer drain pan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth O.
01/2019
5.0
appliance repair
  + -1 more
Fast and friendly!
Description of Work: Fridge was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neal G.
11/2018
5.0
appliance repair
  + -1 more
They were good. He comes to your door, brings all his tools in his truck and he saved me from having to buy a new unit.
Description of Work: They did true repair and saved me from having to purchase a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2087 E 8th St, Brooklyn, NY 11223

    http://bestsubzerovikingservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    BEST SUB ZERO & VIKING SERVICE is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    BEST SUB ZERO & VIKING SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, BEST SUB ZERO & VIKING SERVICE does not offer free project estimates.
    No, BEST SUB ZERO & VIKING SERVICE does not offer eco-friendly accreditations.
    No, BEST SUB ZERO & VIKING SERVICE does not offer a senior discount.
    No, BEST SUB ZERO & VIKING SERVICE does not offer emergency services.
    Yes, BEST SUB ZERO & VIKING SERVICE offers warranties.
    BEST SUB ZERO & VIKING SERVICE offers the following services: WE REPAIR :WINECOOLERS,REFRIGERATORS,FREEZERS,ICEMAKERS,RANGES,OVENS,COOKTOPS,DRYERS,HOODS
    We don't do any installations.Only Repair.

    Contact information

    2087 E 8th St, Brooklyn, NY 11223

    http://bestsubzerovikingservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM