Asata Moving

I appreciated that they made me feel comfortable asking questions. I bombarded them with queries about how to secure fragile glass ornaments, or whether I needed to empty my dresser drawers. They answered everything calmly, sometimes even offering multiple suggestions. It felt more like a collaboration rather than me just being bossed around.

The movers were very understanding, even though moving with pets is chaotic. At the last minute, they helped me carry their houses and toys. Keep up the great efforts, guys!

Very understanding of our needs. Remembered precisely what we asked them to do and labeled and sorted everything very well. We left them to complete packing unsupervised and they picked up and completed the job the next day. When we had to ring them after they'd delivered and left, they knew precisely where to tell us to find the missing item. Worked hard and steadily and dealt with parking. Would definitely recommend them.

This was the very first time utilizing a moving company for my next move. I was both apprehensive and unsure I was making a solid choice. But, from the very beginning of requesting a quote, till the very end of the move, my experience with Asata Moving was more than I had hoped for.

What really impressed me was how they handled my antique wooden dresser. I was so worried it would get scratched or dented, but they wrapped it like it was a newborn baby and carefully navigated it through my narrow hallway. Not a single scuff!

Relocating after more than twenty years in the same home was intimidating, with so much to pack. However, the movers were patient, helped us along the way, and cared for everything. I was satisfied with how well they handled everything, from packing to delivery.

A day before the move, they sent two packers who sorted through everything and packed it all up in strong boxes. Nothing broke! They were very careful with all my fragile things.

These dudes were on point the whole time. The first contact was kind and efficient, the service was swift and informative, and the cost was lower than I had anticipated.

We used Asata Moving for some light moving, and they were great to work with. All of our belongings made it through the move without a scratch, and the movers were professional, punctual, and kind.

Our family relocated overseas, and this company’s moving experts handled the packing, moving logistics, and even customs paperwork seamlessly. The transition was far easier than we ever imagined! We recommend them!

Avoid this business at all cost!!! They’re scammer! First of all, they are BROKER, they don’t own any movers or trucks. They don’t mention it on their website nor when they were giving you quotes. It’s misleading. Second, they underestimated then upsell you later when deposit refund period is over. It seems like a common theme here. I sent deposit which was $865 after confirming all stuff that I have. A week later, I got a phone call for Quality Assurance purpose and to confirm moving date. The woman on the phone asked me details of boxes which I don’t have measurements of EVERY single box. I told her the AVERAGE measurements because not every boxes aren’t the exact same size but she kept talking over me. They should have done that at the estimate phone call instead but they didn’t specify I have to provide measurements of every single boxes. She was sorry for the frustration and suggested me to upgrade for another 200 cf which is $1300 more to avoid surprising charge later on which would be tripled. She doesn’t even know how much stuff I have and just makes up a number. She was very pushy, talked over me the entire time and argued with my husband. When he asked for her name, she said she was Amy Seller, but she spelled it out as Freller, lol. She said she would end this conversation and will transfer the call to somebody else to handle it. Ok, about 20 seconds later, somebody picked up the phone, said she was sorry from the bottom of her heart for the experience we’ve had. We recognized it was the same person, Amy, we called her out for that and she admitted it was her. Sounds fishy? She pushed me to upgrade right now, pay more for deposit. I said I had to think about it because it’s a big jump. Also, I asked how if she overestimated, do I get the refund. She didn’t answer directly to that question even though I asked 2 more times. I told her I will call her later. She said that she can wait for a few minutes because she had to go to the airport out of town in 5 mins. At this point I know I’ve been scammed. Before she hang up, she said she will be out of town now one more time. Two mins later, I called back but nobody answered the phone. Tried multiple numbers but no lucks. At this point I decided to not go any further with them even though they finally called me back. Who knows if they will hold my belongings ransom, ask for tips or ask for more money like they did with other people. I already filed a claim with DOT. If you haven’t report with DOT then you should do it so there will be records of them with DOT. I’m surprise they’re still in business. They have different names: Asata Moving and Asata Van Lines is one. If you paid by checking account number, change it and report to your bank. They threatened to charge me extra $300 for date delaying.

Run! And don’t look back! Worst company you want to get involved with! They are rude, condescending and abrasive. Manager Amy is the worsts- not an ounce of professionalism and lacks any customer service skills. They provide you a quite then try to scam you during a WA calls adding ridiculous costs to your original cost that just don’t add up. When asked to justify these costs or how they derived them they are unable to provide a logical response. They become defensive and begin to belittle and strong arm you into accepting their proposed costs as your only option. Their cancellation email bounces back and non functional . Do yourself a favor and go with a reputable company. They are not BBB accredited because they don’t meet the standards to get accredited.

Don't trust these guys. The worst experience I have EVER had with any business! These guys are very shady. I got scammed by the company and one of their disgruntled x-employees. The actual company name is Asata Van Lines and their site [*** Link removed ***] We paid an $860 deposit for their services in late Nov, several weeks before our upcoming move. About one week prior to our move, my wife received a call from a man who identified himself as “David” and claimed to work for Asata Van Lines. He was very professional, nice, and had ALL the detailed information about our moving order, down to the confirmation number, itemized list of our belongings, and even offered service upgrades. The call lasted nearly an hour, and everything appeared very legitimate. How could we not trust him? He had all our info for our move! Toward the end of the call, he said we needed to pay the second installment fee of $1005, which was expected, as the payments were to be made in three installments. Trusting him due to the detailed information he provided, we followed his instructions to send the payment via Zelle. He directed us to send the payment to a specific phone number, under the name' Joseph Scarlett'. I asked who that person was, and he explained that it was my assigned truck driver, and that's how it works. Later in the day, the actual Asata Van Lines business contacted us from their official number (888-462-5117) to request the second installment payment. Our stomachs dropped when we heard that. When we informed them that we had already paid, they said they had no record of receiving it. After hearing what had happened, they confirmed we had been scammed. During further discussions with Asata, they suggested that the scammer was likely a former employee of theirs, Joseph Sullivan, who had been recently terminated for theft. According to the Asata manager Daniel, this Sullivan guy accessed our file on November 26th, just days before his termination on November 28th. Daniel also told me that he had Sullivan’s phone number in his contacts and called him directly, during which Daniel told Sullivan to stop scamming people and return my stolen money. David said that Sullivan just hung up on him. I even have a recording of that call I had with David. I was actually surprised that he divulged all of that information to me, but I was so glad he did--and so glad I recorded the call. I reported the scam to my credit union, who also filed two affidavits. I reported it to Zelle who likely won't be able to do anything. And I submitted a case with the FTC (Federal Trade Commision), but we all know how long the government can take to investigate claims like this. Chances are, I won't get my money back. Asata says they have reported this matter to the police who are investigating, but they have no update about that. Due to a serious breach of trust with these guys, I decided to cancel my contract with Asata (which they initially resisted!) and instead secured a U-Haul truck for our move. They got approval from "the owners" that I could get a refund and assured me that I would get my $860 deposit back on the 13th of December. It's now Dec 23 and I still haven't gotten my refund back. So I've basically lost $1800+ to this company who didn't even help me move at all. The company refused to own up to their disgruntled employee who scammed me out of $1000, and put all the blame back on me. To make matters even shadier, every time I call to try and talk with the manager 'Daniel', a Sabrina answers the phone and he is somehow conveniently 'unavailable', in a meeting, or has 'left for the day'. Classy. My wife and I have called in about our $860 at least 10 times now. Pretty lousy business with no backbone if you ask me. These guys have lost ALL of my trust. They could restore a lot of it by refunding me my deposit like they had promised me, but seems possible that I may never see that money again either. Until they show some good faith, I will tell my story on every review site for them, Google Reviews, Angi, Facebook, and here on Yelp. And a report to the BBB about this is next. Steer clear of these guys. You can find much better and trusting moving companies out there.

Fantastic! Very efficient and skilled workers. Not only did they lug furniture and heavy boxes up a four floor walk up but did it in good humour and with no complaints. I would hire this company again in a minute. Call Alex! He is the best!

The move went smoothly. They called a day before to confirm the move. We paid 1 flat rate for 4 movers to come, pack up the apartment, and to move everything to the new home. They (Alex, Edward, Andrew, and Zaharich) all came on time (early actually!) and quickly got to work. They packed everything securely, providing all the necessary materials. Upon arrival not only did they drop off all the boxes safely but they also put the bed and some furniture back together! They were professional and I would highly recommend them.

We had a great experience working with Alex and his colleagues. We opted for the full-service option where the Asata team provided packing services. They carefully wrapped all of our plates, glasses, etc. to ensure that they did not break, as well as carefully boxed up our large collection of ceramics and art. Throughout the day, they were flexible and easy to work with, which made our moving experience much less stressful. Highly recommended.

Everything Went great!

Alex and Edward were such a huge help! This was my first time using a moving company. Alex was very understanding when it came to my lack of moving knowledge. They carried all my things up 4 floors, were very helpful when it came to packing up some of my extra items, and even provided boxes. I was worried I may have to take my bed apart by myself, but they came equipped with their own tools and had it apart in no time. They handled my boxes and antiques with care. They were very quick, great price, and very nice. I'll definitely be calling them for future moves.

Great! Alex and Andrew were awesome. Would recommend 100%