50 year old air conditioning company servicing Brooklyn, Manhattan, and parts of Nassau county. We sell, install, service and store room air conditioner units as well as PTAC. We also provide air duct cleaning and dryer vent cleaning services as well.
Business highlights
65 years of trusted experience
Services we offer
Dryer Vent Cleaning, Air Duct Cleaners, Air Quality Control & Air Vent Installation & Repair
Services we don't offer
Residential Installations & Repairs, Air Duct, Dryer Duct & Dryer Vent Cleaning, Sales, Deliveries, Window & Room Air Conditioners, Sales & Service
Everything went well, the guys came in fast did the work with the vacuums and stuff, in and out within an hour. Definitely will use this service again
Description of Work: Dryer vent needed to be cleaned out
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Cynthia B.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
I am very happy with Mikes Air Conditioning. Here it is JULY and I while in the middle of doing some renovations to my home, I noticed the AC wasn't working the way it should be. I contacted Mike's (fearing the worst) and they sent out a service technician who was able to repair the system for a reasonable cost and buy me some more time before I have to replace the entire system. I had some minor work completed and the freon topped off and now I'm cool and comfy! Considering all of the expenses with renovating I was very happy to not have a high repair bill. Mikes was efficient, conscientious and professional and they completed the job on time and for a reasonable cost. I recommend them for AC repair as well as installation of new units. When I'm able to replace my system, I'll be calling Mikes Air Conditioning to do the job. Building relationships and getting repeat business should be the goal of any business. I'm glad to see that Mike's takes customer service seriously.
Description of Work: Repaired air conditioning system and topped off freon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Air Vent Medics
thank you
Louis T.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
The second attempt was on time and installation was smooth and quick. My bedroom was saved from the hottest and muggiest days of the summer. I am writing this to amend the previous review which was late and then encountered problems with my building. Coary made it right. Thank you.
Description of Work: Purchased and installed new in wall air conditoner
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Peter S.
07/2014
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
Everything was done,on time and very professionally. I was very pleased with the outcome and how they were able to save me quite a bit of money!
Description of Work: Updated my Condensor and renewed my duct work!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Air Vent Medics
Thank you sooo much for this review, it means a lot to our business.
Etta C.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
I had 3 window air conditioners that need cleaning one of which was a few years old and had been sitting in my basement for a while. It was molded in the inside but worked fine. Mike's cleaned each air conditioner like new. I will definitely be using them again. Everyone there was friendly and helpful I actually dropped them off to be serviced on my own which was much cheaper than having them picked up.
Description of Work: Steam Clean and disinfected 3 window air conditioners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Air Vent Medics
thank you very much
Louis T.
06/2014
1.0
air duct cleaning
+ -1 more
Never showed up. Called to say that they would be late at 3 hrs and tried to reschedule for another day. Said that they would be late at 1.5 hrs. At. 6.5 hrs later never called did not show up. Not professional. Complete day and effort - a waste.
Description of Work: Never showed up. Called to say that they would be late at 3 hrs and tried to reschedule for another day. Said that they would be late at 1.5 hrs. At. 6.5 hrs later never called did not show up. Not professional. Complete day and effort - a waste.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,100
Response from Air Vent Medics
Greetings Mr. [member name removed], This is Coary, operations manager for Mike's Air Conditioning. I am very sorry to see a review, after speaking with you on numerous occasions to arrange for this service. However, to be fair, you and I had spoken early in the morning(around 9-9:30 AM) to confirm if the management company had received our certificate of liability, and you stated you were not sure and you would follow-up. I distinctively remember stating that I would not send my trucks without confirmation and you assured me you that you would check with the management company and call me back. When we did not hear from you after some time (maybe 3 to 4 hours) we called to reschedule because of time constraints and we thought we were not going to be able to complete the work with-in the time constraints set by the building. Ultimately, against our better judgement we forced the issue and sent servicemen to the building only to be turned away by the super for....no proof of insurance on file. After much back and forth with the management company(The woman who handled the certificate of liability was out for the day, no one knew or could find the e-mail we sent her...and a host of other mix-ups) we were ultimately turned away. Therefore, although I can understand your dissatisfaction, I believe it is only fair that we present the circumstances in its entirety so as not to skew the lens through which other potential customer may view us. That being said, we would love the opportunity to rectify this situation and welcome an opportunity to work with you in the future. Sincerely, Coary Taylor Operations Manager Mike's Air Conditioning
DANIEL G.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Mike's was easy to get in touch with, punctual, efficient, and the men worked hard and seem to have done a good job.
Description of Work: Serviced our two in-wall AC units.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Air Vent Medics
Thank you very much [member name removed]
Cleveland H.
06/2014
5.0
dryer vent cleaning, heating & air conditioning/hvac
+ 0 more
The phone was answered promptly. The Operations Manager Coary answered all of my questions patiently and fully. Scheduling was swift. They gave me a roughly 3 hour window for the technicians arrival and Coary called me 1/2 hr before to let me know they were on their way. The technicians Ray and Ray were extremely professional. They answered my questions expertly. They took measurements to determine whether some of my units were underpowered (which I was fairly certain was the case). They gave a cursory check to my electrics to see if I could easily rewire for more powerful units (I could). They took my existing units away for cleaning. The units were cleaned and serviced quickly, and were ready to be reinstalled, but it was apparent that two of the units were underpowered (and 1 was overpowered). Coary and I agreed for me to purchase 2 new larger units and shuffle the remaining units around for better cooling. As I now owned 7 units currently on their premises, and only needed 5, there was a little back and forth about what to do, and price revisions, etc. I initially disagreed with Coary's proposition, and had a very strong opinion of my own. Coary and I negotiated a fair settlement. He was patient, professional and accommodating at all times. They came and reinstalled 5 a/c units, again punctually and professionally. I also arranged to have them clean my dryer vent. Coary also put me in touch with an excellent electrician who came and changed my wiring while the a/c's were in the shop so I could use the higher BTU units. My initial call was placed on a Friday, by the following Monday we had the Certificate of Liability, and the technicians were in and removing the units. They were reinstalled the following Friday, and it could have been sooner, but we needed time for the electrician to do his work. I feel that this turnaround could not have been faster.
Description of Work: Removed cleaned and reinstalled 5 Through wall a/c units Thoroughly cleaned 5 a/c sleeves Supplied and installed 2 new through-wall-units. Cleaned a dryer vent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Response from Air Vent Medics
[member name removed], It was an absolute pleasure to work for you and we look forward to be of service to you now and well into the future
Lipton L.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
When the unit was returned and the timer no longer worked, Mike's A/C replaced the part with a fully functioning used one and did not charge for it. I could not have asked for a better response or better service.
Description of Work: Picked up my 8 year old air conditioner (and left a loaner) for a thorough cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Response from Air Vent Medics
(removed member name), Thank you so very much for this review, It really means a lot to be appreciated for going the extra mile. Please feel free to call or recommend us for any of your a/c needs/
Ryan M.
05/2014
2.0
heating & air conditioning/hvac
+ -1 more
Our experience dealing with Mike's Air Conditioning was nothing short of horrendous. Before getting into the details, I will say that the actual quality of installation of the ACs was satisfactory. It was everything leading up to the installation and the circumstances surrounding it that led to this review. Here's what happened: (1) AC Broke While in Storage: The three-year-old AC that we stored with Mike's for the winter was working when they picked it up for storage, but somehow became in need of repair when it came time to return it to us. We were told that the cost to repair it would be more than the cost of a new unit, which of course, they would happy to sell to us. Ultimately, we were credited approximately $200 for the unit towards the new units we purchased from Mike's. (2) Did Not Listen or Respond to Needs: We wanted to install two new ACs into two smaller windows in our apartment. This was explained when they picked up our original AC last fall and then again in a number of subsequent phone calls to Mike's, but somehow we were repeatedly told that the best AC for our windows were units that actually would not fit the windows. We were also on the receiving end of a lot of "upselling" in terms of models and BTUs, and yet the up-sell models would not even work for the size windows we were using. Concerned that Mike's just wasn't getting it, we followed up with an email (at their suggestion) to Mike's with photos of the windows, the dimensions of the windows, and a photo and description of the electrical outlets for the ACs. We never heard back from Mike's in response to that email. After almost a week passed, we followed-up by phone and pressed whether their proposal would actually work for our windows, and it was as if we were starting from scratch with them. They seemed completely blindsided by everything we were discussing. It was during this conversation, however, that they seem to finally get the fact that their proposal had nothing to do with what we had been asking for -- and that they were unprepared to make a suggestion. In fact, we ended up telling them what kind of units would likely fit in the windows, and provided them with information on the most current models. It then took two further phone calls to get an estimate on price. We finally got our estimate of $1,700 +/-. (3) Scheduling Fiasco / Installation Late and Finally Completed at 10:00 pm: When trying to schedule the installation, we were given "tentative" dates and basically told that our neighborhood was really out of the way (Washington Heights) and that they do not work on weekends. A day or two before the "tentative" date, Mike's confirmed and provided a timeframe of about 3:00/4:00 pm to 6:00/7:00 pm (estimating a 3 hr hour custom installation). We told Mike's that the work really should not take place after 5:00 pm, and certainly could not start after 5:00 pm, because of our building's rules. We were told not to worry, and that they would call one hour before their expected arrival with a more precise ETA. At 4:00 pm, we had not heard from anyone. We called Mike's and were told that their guys were still at another job, and that they would maybe be at our apartment around 5:30 pm, depending on traffic. We said that would not work given our building's rules, and they suggested rescheduling. We were not about to start the "tentative date" process all over again -- given that we were already 2 weeks into this ridiculousness. They, however, wanted assurances from us that their guys could actually work when they got to our apartment because otherwise it would be waste of their time. We went ahead and got clearance from our buidling for the late work. At 6:00 pm, we began hearing from the guys coming to install the ACs. They were lost. They told us they weren't even sure whether they were in Manhattan. At about 6:15 pm, Mike's called to confirm that their guys had arrived. We told them that they had not arrived and that they were "lost." At this point, we also communicated our complete frustration with the process -- and amazingly, we were not offered anything but an apology. At 7:00 pm, the guys finally showed up with the ACs and begain installing them. The installation took three hours, as expected, and concluded at 10:00 pm. The installation was very loud and messy (including in the hallway of our building), and we found ourselves having to awkwardly apologize to our neighbors the next day for the incredible disruption.
Description of Work: (1) Removed and stored one AC unit for the winter (2) Ordered and custom installed two new AC units
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$1,700
Christopher M.
05/2014
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Fast, reliable, and friendly. Gave us a quote for services. I will use them agin in the future.
Description of Work: Proided a quote for duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Vent Medics
Thank you very much for your review [Member name removed], it is very much appreciated
Doris M.
05/2014
1.0
heating & air conditioning/hvac
+ -1 more
They had a 516 number so I called and left message. They called me back only to tell me they would call me back again with an answer. They didn't call back.
Description of Work: Date is approx. and wasn't going to review but Angie's list kept popping it up to do a review. So here I am, doing a review. I was looking for an A/C company that would service Nassau county and would be able to do in-the wall installation, including cutting the brick and framing for the unit.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert H.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
The two-man team was prompt, congenial, and strong. They hoicked out my old dead machine (a Friedrich SL-28) and lifted the replacement into place. It was an above-window job, real heavy lifting. The job was simple in execution and took maybe 90 minutes.
Description of Work: Mike's installed a reconditioned air conditioner for me and took the old one away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Air Vent Medics
Thank you very much [member name removed]
Steven K.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
A couple of problems were encountered and quickly resolved. One of the sleeves was in bad shape and they replaced the grill without additional charge. They vacuumed the areas after finishing up. All the trash from the packaging was carried away by the crew. Very prompt and satisfactory service.
Description of Work: Coary Taylor, the Operations Manager, worked with me to identify two existing through-the-wall a/c units. Based upon photos I sent him, he was able to determine which replacement units would fit the existing sleeves. This planning saved having to deal with a poor fit on site. The two workmen came on time and quickly removed and replaced the two a/c units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Response from Air Vent Medics
My humblest thanks for so a kind review [Member Name Removed]
URSULA S.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
My experience was good. I don’t have any gut feelings about them so that was okay.
Description of Work: Mike’s Air Conditioning replaced a blade in my air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Vent Medics
Thank you [Member name removed]
Donna B.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
It Went Very Well!! They were very helpful. The window in my apartment is located in an alcove in my studio apartment which makes it very complicated. They lead me in the right direction. Installed an awesome unit!! Would definitely use them again and recommend them highly!!!!!!!
Description of Work: Put in new AC Unit in my Studio Apartment in Manhattan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Air Vent Medics
We appreciate the time you took to review us.
Maria M.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
The work was thorough and very honest ! This is a tremendous quality that is very hard to find lately. Since using Angie's List to find hellp with my apartment I have not been disappointed, not at all.
Description of Work: A gentleman from the company stopped by my apartment and examined my air conditioner. I was concerned there could be mold in the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Air Vent Medics
Greatly appreciate it
David N.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very responsive. They wanted to come later in the week but I had only one day off work. They rearranged their schedule and showed up about two hours after I called. The guys were friendly and professional. They moved furniture to make sure nothing got damaged when they took out the heavy units and put everything back in its place before they left. Quick and efficient. Hopefully it will go as well for the reinstallation in the spring.
Description of Work: Removed two window air conditioners. Took them to their shop for thorough cleaning and storage until spring. Price includes reinstallation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Air Vent Medics
With the utmost sincerity, thank you very much (member name removed).
James M.
12/2013
4.0
heating & air conditioning/hvac
+ -1 more
They replaced parts and repaired a large window air conditioner that had been purchased from the company. The technicians were courteous and efficient. However scheduling was delayed by repeated difficulty in getting through by phone to their offices, and by their insistence that we order the necessary parts from the supplier ourselves.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from Air Vent Medics
[removed member name] I thank you for taking the time to write a review, as the operations manager for Mike's Air Conditioning, I am curious about the time frame listed for services performed. I do not recall, speaking with you, or scheduling an installation for Monday December 9th 2013. As an Angie's List member, we strive to maintain a positive relationship with our existing an future customers. That being said, as much as we always welcome feedback, we would like to make sure it's for work we actually did.
Sonia H.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
installed a through the wall air-conditioner. wall already had an opening for an air-conditioner
Description of Work: installed a through the wall air-conditioner. wall already had an opening for an air-conditioner
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
CHERYL R.
11/2013
4.0
heating & air conditioning/hvac
+ -1 more
They did arrive late, however they made up the time and did an excellent job. Very professional and friendly.
Description of Work: Installing window a/c
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$105
Michael R.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Our old unit had broken and we needed a new unit as soon as possible, given the summer heat. We called Mike's on July 9 and they gave us an afternoon appointment on the 11th. They arrived within the time window they had set and - despite some unanticipated obstacles created by the size of the window and the old air conditioner sleeve - completed all work within two hours. They cleaned up the space and called about an hour after leaving to be certain all was functioning well. The personnel who came, Ray and his assistant, were model workers, and at the main office, the owner Howard Lupowitz, was straightforward in his dealing with me and a pleasure to talk to. I couldn't have asked for a better experience and outcome and will certainly call on them for all future needs. I recommend them with no hesitation or concern whatever.
Description of Work: Sold to us and installed new window air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Opal N.
07/2013
1.0
heating & air conditioning/hvac
+ -1 more
Nothing happened. They were a no show.
Description of Work: Contacted service provider who promised to call back to set up appointment and to date no response. I Called someone elase
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
Paul S.
06/2013
4.0
heating & air conditioning/hvac
+ -1 more
The two service men arrived early and were very friendly and professional. They answered questions and gave suggestions on how to best cool the apartment.
Description of Work: The provider removed my old air conditioner from the window and installed my new air conditioner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$270
Bill H.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was time to replace the 15 year old Panasonic room air conditioners in our co-op. We have casement windows that require the ac unit to be mounted in a panel below the actual glass of the window. To put it mildly, it was very difficult to find someone that would take on this task. I contacted two other AC installers that were highly rated here on AL, left messages that were never returned and sent emails that were never answered. Then I saw Mike's. They didn't have as many reviews as the others I contacted and were further down the list on my search results. I gave them a call, initially speaking to Howard, then sent them some pictures of the existing installation and within a few hours had an estimate emailed to me that reflected purchasing the new units myself and just having them do the installation or purchasing the units directly from them with installation. I could have saved a few $ by purchasing the units myself, but decided the small premium to get the units directly from Mike's and have them arrive with the installation team was worth the convenience. This took place on a Tuesday. On Thursday I decided to go ahead with the project and emailed back. We decided to speak the next day and try to determine an installation time for the following week. As it turned out, I had an extremely light work day for Monday. Around 5pm, I called Mike's to discuss the installation and asked if Monday was a possibility. We decided to shoot for Monday afternoon, but speak to confirm on Monday am. Peter called me around 8:30am on Monday morning to confirm and I asked if they could call about an hour before arriving, so I'd be sure to be home. Around 1pm, I got the call that they were about an hour out. He and his partner Jared arrived shortly after 2. By about 6:30pm I had two new ac units installed. Jared and Peter did a great job. I appreciated the attention to detail and also that, even though it was a very messy job, thoroughly cleaned up after themselves. I'm very happy with the work. In short, they handled this job, from initial contact to completion, the way I would expect it to be handled and the way I deal with people in my own business. I didn't have to chase them around leaving unanswered phone messages and emails.
Description of Work: Installed 2 Friedrich Kuhl series room air conditioners and removed the old units.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Homebuilders
FAQ
Air Vent Medics is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Air Vent Medics accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Air Vent Medics does not offer free project estimates.
No, Air Vent Medics does not offer eco-friendly accreditations.
No, Air Vent Medics does not offer a senior discount.
No, Air Vent Medics does not offer emergency services.
No, Air Vent Medics does not offer warranties.
Air Vent Medics offers the following services: Dryer Vent Cleaning, Air Duct Cleaners, Air Quality Control & Air Vent Installation & Repair
Residential Installations & Repairs, Air Duct, Dryer Duct & Dryer Vent Cleaning, Sales, Deliveries, Window & Room Air Conditioners, Sales & Service