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30 years of trusted experience
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5%
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Reviews
4.6268 Reviews
Showing 51-75 of 268 reviews
Christina K.
02/2016
plumbing
+ -1 moreThey were really expensive. They were supposed to come back and finish, but they did not. I do not know what happened. I know I have to pay like an honorary for them to come back so I did not really bother. You have to pay a fee for them to go to your house and that did not make any sense to me.
Description of Work: I used A Good Plumber. They fixed my plumbing.
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$4,000
Teresa F.
01/2016
plumbing
+ -1 moreJose and Antoine were wonderful! Professional, friendly and amazing! They did a great job. When Jose came back it was after a snow storm and he covered his shoes!!!!!! I'm impressed and pleased.
Description of Work: Fixed two toilets.
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Yes, I recommend this pro
Response from A Good Plumber Inc
Maurine P.
01/2016
plumbing
+ -1 moreThe service was great in keeping me informed of when the technician Jose would arrive. This was just after the major snow storm in NY so there were emergencies. I will definitely use them again. Jose explained what had happened, what he needed to replace and what was still fine. Another plumbing company failed to show twice before I went with A Good Plumber.
Description of Work: Replaced corroded pipes under the kitchen sink.
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Yes, I recommend this pro
$800
Response from A Good Plumber Inc
Lisa W.
01/2016
drain cleaning, heating & air conditioning/hvac, plumbing
+ 1 moreA Good Plumber is professional, provides excellent service, and awesome customer service. All of the technicians follow the wonderful example set by the company's owner, Warren. Great service. Great Company. Great People.
Description of Work: Winter boiler tune up and drain cleaning
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Yes, I recommend this pro
Response from A Good Plumber Inc
SUZANNE T L.
01/2016
plumbing
+ -1 moreThey way overcharged me on the valves and did not install the correct ones.. When I asked the owner about the cost, he said that is just what the parts cost now. I got a second opinion and was told I was overcharged by $75 per valve.
Description of Work: They changed the valves on a radiator, worked on my boiler and changed a sewage waste cap.
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$1,100
Response from A Good Plumber Inc
Pascale A.
12/2015
heating & air conditioning/hvac, plumbing
+ 0 moreIt was fine. It cost a few thousand more as my boiler needed more work than the deal that I got on Angie's List. If a member of my family or a friend asked me about a company that does the kind of services that they do, I would tell them that they're professional, but expensive, probably, more than you expect to pay and to also take the time to get a second opinion.
Description of Work: I purchased a big deal from them. It was $99 for a boiler furnace maintenance package.
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Yes, I recommend this pro
$3,000
Frank S.
12/2015
plumbing
+ -1 moreI called another person, from Angie's list, and received excellent service.
Description of Work: The provider didn't even give me a call back, when I explained to the answering service that I had a water leak emergency. Will never call them again.
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$175
Response from A Good Plumber Inc
Winthrop H.
12/2015
heating & air conditioning/hvac
+ -1 moreThis was a big deal purchase. It was fine. I did not actually meet with them, there was somebody in my house who did. It is hard for me to say, but they seemed to do a good job. I recall them being on time. I think they called me. The person who did meet them said they were good. It was a little hard to make an appointment.
Description of Work: I bought a boiler maintenance package.
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Yes, I recommend this pro
$99
andrew A.
12/2015
plumbing
+ -1 moreThey were on time, communicated wonderfully with us, did the work they agreed to and did it in the most professional way. Would definitely work with them again.
Description of Work: Did major repairs to sink in commercial bar area in Off-Off Bway theater to bring it up to code.
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Yes, I recommend this pro
$8,800
Patricia A.
11/2015
heating & air conditioning/hvac
+ -1 moreI paid $99 for the boiler maintenance certificate on Angie's List and was given an appointment for the next week. Two plumbers arrived as scheduled. They pointed out several additional problems with my furnace. It appears that they did the job well--time will tell. That's the good news. The bad news is the cost. The parts they replaced were outrageously overprice, even allowing for overhead (travel time, insurance, labor costs, yada, yada.). For example, they charged $91 for an air valve that costs less than $20. Another example is that the estimate says they will replace 6 ft. of copper pipe. They charged for three 1-yard lengths of paper (that's 9 ft) at $97 per length for a total of $291. Ten feet of piping can be bought for less that $20. The price of 3 other replacement items was similarly overpriced big-time. The total bill was $912 in addition to the $99 I paid for the coupon. I came away with the feeling that the Angie's List coupon was a way of finding other repairs (admittedly needed ones) and then ripping me off on the price of those repairs.
Description of Work: Performed "boiler maintenance" as per the certificate purchase. Replaced parts that were worn or needed upgrading.
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$1,000
Response from A Good Plumber Inc
Robert T.
09/2015
plumbing
+ -1 morethe job was completed and it did not look professional. I hired my contractor and he is going to redo the work and put the pipe through the fireplace (it’s a nonworking fireplace). I showed him the bill and he couldn’t believe it either.
Description of Work: I busted the return pipe from the radiators to the boiler, see attached picture. The basement flooded, their technician came and gave me an estimate, which originally totaled $6400.00. I had scanned the list without paying much attention to it, I just wanted my problem corrected, with a crying wife near me. He wanted to bust up the floor next to the boiler claiming that there may be another t underneath it. I told him he didn’t have to because all of the leads are above ground and the one I broke was below. I asked the gentleman (Thomas to go through the fireplace instead of around it. (see attached photo) He refused to do so. Cut the pipe to get an inner diameter for the pipes needed. Then said it was going to be less because the pipe was going to be 1 ¼ instead of 1 ½. He lowered the price after taking out cost of busting up the floor and using a smaller pipe. They workers he had were courteous and worked through the day to finish their work. Once finished he informed me that the radiators had to be bleed at the time the boiler and pipes were filled. I bled 3 myself. I informed them that the radiators upstairs were not being bled. He said to turn on the boiler to get the water upstairs, they left before it finished and the house became extremely hot and I turned off the boiler. I sent an email (see attached) expressing my displeasure in their pricing. I also spoke with this gentleman and told him if he had in his bill anywhere that we could have canceled at any time I would have, but since I signed a contract I was going to live by it. I never thought I would get a reply to my email as the one attached. If you see the respond to my email, I finally stopped responding to them I am not concerned with his overhead, that is not my problem but his, to take advantage of a customer because my hands were tied and he was there. Also he did not stop the leak, the leak had stopped but was dripping, I had a no hub and asked him to install it, because I didn’t want it to continue leaking, he was going to leave the pipe like that. Also note his reference to Starbucks and a corner Bodega offensive. He left the pipes hanging on 2 x 4’s I asked the plumber to strap them, he had two which still would not have been enough. Please see the bill and you will see how we were taken advantage of. The last picture is as it looks like today, my contractor will come Tuesday, cut the pipe and put it through the fire place.
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$4,959
Response from A Good Plumber Inc
Joe L.
08/2015
plumbing
+ -1 moreThe communicaton is excellent. I scheduled an appointment online and received a phone call a day later. They followed up the day of the service with a phone call and even a texted the name of person who was coming outwith an approximate time of arival. The gentleman who came to the door was very friendly and he even put bootie covers on his shoes everytime he entered my home. The problem I have with this company is their costs...and I feel totally taken advantage of after I did some research later that night. I was charged a grand total of $597 for a repair to a leaking bathroom faucet. He quoted me this before so I'm not saying I was totally surprised at the final bill but I was really shocked when he finished in 10 minutes after he explained how difficult and complex the issue he was going to fix was. Later that night I looked up the part he replaced on the Kohler website and from what I can tell it only costs $40. The final straw that led me to write this review and to explain the type of company they are and why I'm now so upset was because he quoted me an extra $300 to fix a leaking hand held shower head which I declined because i wan't ready to pay $1000 for plumbing repairs. He explained it was really difficult job to fix the hand held shower head because he would need to specially order a part or replace the whole shower head system. Gods honest truth, I went on Youtube later that night and figured out how to fix the issue myself because there was a ton of videos on the subject. I really wanted to have these guys work out but the games they play to exhaggerate the difficulty of service to justify their ridiculous prices is criminal.
Description of Work: Needed to fix a bathroom faucet handle which wouldn't fuly turn off the water.
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$600
Response from A Good Plumber Inc
Pasquale D.
08/2015
plumbing
+ -1 moreNeed to improve customer relations. I called on Friday around 5, right after one of my tenants reported a serious issue. I explained it to the operator who picked up (I wish I remember his name) and explained my issue. He said that someone will call me back, I asked around what time would they call back and could they come same day. He arrogantly repeated "sir, someone will call you within two hours". Well the weekend passed, I got my problem fixed by someone else...come Monday morning at 9:50 and they call me back asking about my call from Friday. Bad way to do business
Description of Work: Did not hire
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Response from A Good Plumber Inc
LaJwanne L.
07/2015
drain cleaning, plumbing
+ 0 moreI only use A Good Plumber for anything heating or plumbing related. They are beyond reliable and always prompt , thorough and tidy.
Description of Work: unclogged shower drain
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Yes, I recommend this pro
$150
Dennis S.
07/2015
drain cleaning, plumbing
+ 0 moreWe've used a Good Plumber's services a couple of times. Both times, Thomas came out to help us with plumbing issues. He's punctual, very friendly, and professional. First time was to detect a leak in our shower pan, so that we can determine where the leak was, in order to get the insurance company to reimburse us for the bathroom repairs. The cost for this work was very reasonable. He basically only charged us for the dispatch fee. The second time was for unclogging a slow draining bathtub in other second bathroom. He did a great job and now our bathroom drain works really well. The cost was $374.57 and that includes the dispatch fee, plus the Angie's list discount. I was hoping that it would be around $200, but I guess plumbing work is always more than you'd expect. No complaints about the service provided though. Punctual, friendly, and professional. I would definitely call them for any plumbing work that I cannot do myself. We trust them, and we think they are great.
Description of Work: Snake to clean a slow bathtub drain.
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Yes, I recommend this pro
$374.57
Response from A Good Plumber Inc
B R.
06/2015
heating & air conditioning/hvac, plumbing
+ 0 moreWent great, very professional and willing to explain details of the project.
Description of Work: Boiler drain, flush, release valve replacement
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Yes, I recommend this pro
$600
Anna H.
06/2015
drain cleaning, plumbing
+ 0 moreThe customer service at A Good Plumber was the most organized, thorough, professional and personable that I have experienced among home repair service professionals in Brooklyn. They were so responsive and delightful to work with - it made what could have been a stressful process into a quick and easy get-the-job-done experience. They were punctual, followed up with me without my having to call them more than just once, and helped me coordinate the repair work with my tenants. They also provide great information about their plumbers, so you feel confident in the person who's coming to service your property. I was not present when the work was done, but my tenant was very satisfied and thanked me afterward. All in all, I would enthusiastically recommend this company!
Description of Work: Unclogged some very backed up drains for two bathrooms
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Yes, I recommend this pro
$833
Response from A Good Plumber Inc
Stav K.
05/2015
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 moreWanted to get an estimate to to convert an oil burner and hot water heater to multiple gas units with all new piping and radiators. The girl on the phone went into a whole speech about their company and tried to sneak in a $59 charge for the estimate, again I needed no work done just an estimate and she wanted to charge... Stay away from them if you don't feel like being taken advantage of before they even walk through the door.
Description of Work: Nothing.
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$59
Response from A Good Plumber Inc
Phil F.
04/2015
plumbing
+ -1 moreI have used him for 15 years. He does good work and he is very reliable and responsive. They are a little bit expensive. They cleaned up after themselves and I have recommended them to a few people.
Description of Work: I used A Good Plumber.
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Yes, I recommend this pro
Sreenu Y.
04/2015
plumbing
+ -1 morePretty bad!! We originally called A Good Plumber a month earlier to come out and they never showed up. I actually stayed home from work to make sure I was home to allow the plumbers to gain access. After calling a few times, someone finally called me back. They proceeded to tell me they were sorry but that their plumbers got called away to another job and couldn't make it to my job. They said they would wave the fee for the next visit to evaluate our job. We re-scheduled them to come, this time my wife stayed home to let them into the house. They ended up charging me $565 to cut open drywall to tell me we needed to replace the whole over flow drain line. At that rate, they cost $282.50 an hour just to do an evaluation. I'm not even sure what the $89 fee is for that they waved when they didn't show up the first time. On top of all that, A Good Plumber never even called me back to actually schedule anything or discuss the evaluation I've used them in the past, and although they are pretty expensive, they have done quality work. I"m not sure what happened this time around, but we're going to go with another provider for fixing this issue. Like I said, they've done some really quality work for uis in the past, although very expensive, but this visit was a bust. Maybe next time.
Description of Work: Evaluate the work necessary to fix a faulty drain line for a tub's over flow drain
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Yes, I recommend this pro
$565
Response from A Good Plumber Inc
Teresa F.
04/2015
plumbing
+ -1 moreA Good Plumber? No. A GREAT PLUMBER!!!! Omg. From the first phone call with Marianna everything was awesome. It was like talking to a friend who really cared about my plumbing problem. Not only did she schedule the appointment but a few minutes before the guys came I got an email to say they were on their way WITH A PICTURE of the plumber!!!! Can you beat that??? I had to be at work so Marianna kept in touch with me. She gave me an estimate and description of what had to be done and why and asked if I wanted them to continue. I have an old house and wasn't surprised that the pipes under the sink had to be replaced. Since I couldn't be home Marianna kept me apprised of everything that was going on. Not only that but they sent pictures of what they did! When I got home from work tonight I found not only the new pipes but they CLEANED THE SINK , left me a brand new strainer and the sink and everything was better than when I left it. I can't say enough about my experience with A Good Plumber, Inc. they are awesome. I will never call anyone else! THANK YOU!!!!!!!!! A "B" for price because I know plumbers are expensive but I couldn't be happier.
Description of Work: They had to replace old pipes under the kitchen sink.
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Yes, I recommend this pro
$1,500
Michelle C.
03/2015
plumbing
+ -1 moreWarren, the technician, was excellent at communicating arrival time, upfront about charges, pleasant, neat (he put on booties before entering the apartment without prompting and cleaned up after himself), and in general extremely professional. He seemed to be intelligent and experienced, methodically eliminating possible issues. Once he diagnosed the problem (split pipes on the roof and a faulty shower tray), he quickly replaced the split pipes and promised to get back to us with an estimate for the far more invasive job of replacing the shower tray. Prices were on the higher end, but given the caliber of the techs (and I assume the licensed plumber heading the operation), prices were justified. The dispatch fee ($69) was more reasonable than some unlicensed operators working out of Manhattan. We'd hire Warren again in a heartbeat.
Description of Work: Diagnosed source(s) of leaks in ceilings and walls.
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Yes, I recommend this pro
$969
Response from A Good Plumber Inc
The Wooster G.
03/2015
plumbing
+ -1 moreThey did a wonderful a job. I would use them in the future.
Description of Work: They unclogged a sink and addressed several other issues.
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Yes, I recommend this pro
$1,000
Response from A Good Plumber Inc
Charisse E.
02/2015
heating & air conditioning/hvac
+ -1 moreHe saved me $214. He told me to contact who installed my chimney to look at it first.
Description of Work: Called and told me I didn't need service
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Yes, I recommend this pro
$214
Response from A Good Plumber Inc
Marion L.
02/2015
drain cleaning, plumbing, sewer cleaning
+ 1 moreA leaking sewer pipe prompted a call to A Good Plumber Saturday morning. The owner called back to guarantee the reliability of his workers; all licensed plumbers with years of experience, bonded and drug free. The young man who arrived was his son, who very quickly diagnosed the problem and snaked out three sewer lines, making sure they were clear before closing them up again. An enzymatic powder was spread on the floor to destroy sewer bacteria. All in all, in about two hours the problem was totally eradicated, efficiently and tidily. I totally recommend this company.
Description of Work: Cleaned out three sewer lines, disinfected basement floor.
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Yes, I recommend this pro
$900
Contact information
2114 E 27th St, Brooklyn, NY 11229
www.agoodplumber.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMLicensing
Insured
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Sewer Cleaning,
Wells and Pumps,
Water Coolers
FAQ
A Good Plumber Inc is currently rated 4.6 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
A Good Plumber Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A Good Plumber Inc does not offer free project estimates.
No, A Good Plumber Inc does not offer eco-friendly accreditations.
No, A Good Plumber Inc does not offer a senior discount.
No, A Good Plumber Inc does not offer emergency services.
Yes, A Good Plumber Inc offers warranties.
A Good Plumber Inc offers the following services: Gas leak repair. Heating & A/C. Plumbing, drain cleaning, sewer cleaning, water coolers, water heaters
Contact information
2114 E 27th St, Brooklyn, NY 11229
www.agoodplumber.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PM