A Good Plumber Inc

Description of Work: Needed to have drainage between dishwasher and sink/disposal corrected

Description of Work: The technicians located and repaired a leak in the heating system. Required taking out part of a wall, and replacing sections of 4" and 1 1/2" copper piping and the transitions between the two.

Description of Work: Overall satisfaction with results of work done and final cost which was less than initial estimate.

Description of Work: They did nothing. I called this company for plumbing services and they refused to do the work.

Description of Work: .

Description of Work: I found them very professional, and well worth the money I spent. I needed a new hot water heater. Thought they may have cost more than other services, they did not charge by the hour for installation; and there were no surprise "hidden" charges. Plus, for the cost I paid, the gave additional follow up services. I chose them because of their rating on Angie's List; and they are well worth that rating.

Description of Work: I had a garbage disposal installed and it worked for about 6 months. This was a disposal I provided, they installed. When I called to have it repaired they sent someone to give me an estimate, he said he wasn't the right person and would send someone else. The company NEVER even called me. I was willing to pay for this repair, they were just unwilling to help me at all

Description of Work: Install water heater.

Description of Work: Paid for consultation only. Proposed outrageously exorbitant fees. I received quality services that were reasonably priced from a plumbing service not on Angie's list

Description of Work: .

Description of Work: unclogged backup from street sewer,replaced new caps on line.this was done on second visit.They came a few days earlier to service the boiler and the problem on backup was noticed at that time and attended to at that time.However the problem was greater and they responded immediately.Extremely pleased with their service.

Description of Work: They installed radiators on my heating pipes through the entire apartment.

Description of Work: They came to look at my boiler and they replaced some old piping.

Description of Work: Replaced flushometer and pipe section to stop leak caused by water spraying inside wall. Work was completed quicker than expected and made it possible for me to remain on my normal weekday schedule. Work stopped leak completely, with no residual dripping. Cost rose quickly above initial estimate of $1100. Told by neighbors that I likely overpaid.

Description of Work: We had previously used A Good Plumber with no problems, when Warren did the work. This time, we got Tommy. He spent more time talking about other things (his band, his martial arts, the self-defense classes he taught) and trying to be 'buddies' than doing work, but the tub he was supposed to unclog was still clogged the next morning when I took a shower. I didn't even get ONE clear shower. He was also, more importantly, asked to replace our upstairs toilet. He came out of the bathroom looking very serious, saying he had good news and bad news. The good news was that he could replace the toilet. The bad news was that he swore up and down that only ONE toilet brand - which just happened to be extremely expensive - would fit. Everything else was too deep for our small bathroom. He also told us that the model of toilet we wanted was no longer produced. We were dubious; we had specifically requested the identical Glacier Bay toilet we had in our even smaller basement bathroom. But okay. He installed the toilet. The next day, after the first defecation, it clogged. We couldn't unplug it. Tommy came with an auger and accused us of flushing baby wipes. We don't even buy them - no babies, and I don't like the feel of them. We'd flushed only urine, feces, and cheap 2-ply toilet paper. So we started testing the toilet, flushing a single piece of toilet paper, and videotaping the results. Repeatedly, the useless toilet refused to flush a single square of toilet paper, taking 5-6 flushes to get it all down. We demanded it be taken out and I stopped payment on the $1800 check. This got us into lots of back and forth with Bill - Tommy's dad - who assured us Tommy was highly rated (Who cares if he's pleasant? The toilet does NOT work!) and that the toilet was terrific (No, it wasn't. It was non-functional.) We called another plumber, and 2 licensed plumbers came. They assured us that the tub drain had almost certainly NOT been cleared, or if anyone had tried, it was done poorly. Our contractor had said the same thing. Also, they put in the model of toilet we wanted in the first place. Yes, it was available - at the first Home Depot our new plumbers visited. We were not frightened by lawyer threats - we have our own, thanks - and wrote back and forth to Bill. Then suddenly, when we told him the price our new plumber was charging (half), he suddenly discovered that - Oops - the server accidentally did not update, and we accidentally charged you twice for this! Yeah, right - I run an IT unit for a college. This is the lamest excuse I have ever heard. Maybe it works with people who know nothing about technology, but I do. Plus I found it highly suspicious that this huge error was found after I threatened to go to court. Bill finally agreed to $914 for the one thing Tommy did acceptably, which was replace a sink pipe. Expensive for a sink pipe, but we want to move, and don't feel like waiting for the NY court system - though we're quite confident that with the testimony of 2 licensed plumbers and a general contractor, plus the video evidence we have, we'd have won. Oh, and while Tommy was replacing the sink pipe, he was trying to sell us a new faucet, and swearing the old one no longer was produced, and we'd need to cut a whole new sink area in to accommodate the ugly huge thing he tried to sell us for another $2000+. By that time, we were super-suspicious, said no, and our other plumber replaced the problem faucet too - which was still available, despite Tommy's protestations to the contrary, at the third Home Depot our new plumbers visited. This was the WORST experience I have ever had with any tradesman, contractor, mechanic, or anyone who has ever done work for me, bar none.

Description of Work: The prices are astronomical at this place. Was quoted 1400 two unclog two drains and change obr pipe under a sink. Eventually I had them unclog one drain for 250.

Description of Work: Very professional and very reasonably priced. I would use them again without reservation.

Description of Work: OK

Description of Work: A grade of B would be too low because they do very good work, but I wish I could give an A minus. The one thing I was less than pleased with was the wait- I called on a Friday and they could not come until Tuesday. I ultimately decided to wait that long because I had purchased a deal from Angie's List at a good price- ironically, I couldn't use the deal because it turned out that it wasn't a simple drain unclogging, but corroded pipes that had to be replaced at a much higher cost. The plumber gave me a thorough explanation of why the work was needed and I could easily see, when the pipes were removed, that they were indeed as bad as he had indicated. To be clear, this was NOT a "bait and switch" from a smaller job to a larger one- the pipes had not been well-maintained, and the plumber made a good diagnosis in determining that more work was needed. I'm very happy with the work that was done and the professionalism of the plumber who completed the work. He called to say he was on his way (which was well within the time frame I was given over the phone earlier by the very pleasant Marianna). He explained everything, including the cost, before he proceeded, and he even took photos to show me what was going on and what he had fixed in areas I couldn't see. He cleaned up thoroughly and was exceedingly pleasant and polite. Their prices aren't cheap, but neither is the work they do- I'd rather pay a bit more for someone I feel I can trust. I was also able to use a coupon from their website, which was readily accepted. I have already recommended them to others and I will gladly use them again.

Description of Work: THEY NOT DO ANYTHING.