On 2/09/2009 - Night call @ 10:00 - Found vent damper no good. Jumped out same. On 2/10/2009 - Furnished and installed on Effical GUD-AC vent damper motor assembly tested and system is working.
Description of Work: Renewing my yearly agreement. I have been with this company since March, 2008 I am more than please with the type of service they provide. They service my heating system yearly to make sure it is in good condition for the winter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163.31
Allen N.
11/2012
1.0
plumbing
+ -1 more
See the above. It was a horrific experience. We refused to pay and demanded he reimburse us for the unnecessary work by the other plumber. He demurred. We took him to small claims court for the $4000, and he counter sued for the $6000. The court decided in our favor and rejected his counter suit. We have yet to be paid by Mr. Vitello. The other plumber says he had the misfortune of working with Vitello on another project and Vitello refuses to pay him his share and changed his checking account so he could avoid doing so. We, too, don't have his bank information so we have no way of attaching his account to force him to pay. NO ONE SHOULD USE VITELLO PLUMBING.
Description of Work: The sewer line at the edge of our property at the sidewalk was blocked, and foul liquid was seeping onto the sidewalk. Mr. Vitello replaced the line from the edge of our property to the riser from the city main in the middle of the street. Five months later, the waste started seeping out again. Mr. Vitello came back and said the entire sewer line from the house to the riser had to be replaced at a cost of $26,000, including replacing the work he had previously done. We called in another plumber who dug up our yard near the sidewalk and found that the problem was at the riser in the middle of the street. He covered everything back up again and charged us $4000. Mr. Vitello had to come back and clear the riser, which he had not done in the first place, although his original contract had said the line would be cleared to the city main, which includes the riser. He gave us a $6000 bill for that work.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$16,000
Stacey H.
08/2011
4.0
heating & air conditioning/hvac
+ -1 more
They were very knowledgeable and did great work. Very professional and thorough. But GETTING them there when they said they would be there was extremely difficult. My husband took a day off of work to be home for the repairs, and they called during the day to say they couldn't make it. But they did great work at a very reasonable price.
Description of Work: They tuned up our boiler, bled the radiators, taught us how to bleed radiators (new home owners), replaced a part on our boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
Yes, I recommend this pro
$700
BARBARA W.
12/2008
3.0
plumbing
+ -1 more
We did not hear back from them for over 24 hours. We did not use this service.
Description of Work: We called them to see if we could schedule an appointment to have a repair done.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
02/2006
2.0
plumbing
+ -1 more
THE QUALITY OF WORK THAT WAS PERFORMED WAS NOT VERY GOOD. THEY OVER CHARGED AND WOULD NOT BRING BACK THE OLD PARTS SO MY HOME OWNERS INSURANCE WOULD REFUND MY MONEY. I WOULD NOT RECOMMEND THEM.
Description of Work: THEY REPLACED THE PLUMBING IN TWO BATHROOMS.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
02/2006
5.0
plumbing
+ -1 more
VITELLO PLUMBING & HEATING IS A GOOD COMPANY THAT DOES GREAT WORK. I WAS VERY PLEASED WITH THEIR WORK AND AM PLANNING TO USE THEM ON MY OTHER BUILDING. I WOULD RECOMMEND THEM TO OTHERS.
Description of Work: THEY TORE OUT THE CONCRETE AND REPAIRED THE SEWAGE LINE FROM OUR BUILDING.
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
VITELLO PLUMBING & HEATING is currently rated 3.4 overall out of 5.
No, VITELLO PLUMBING & HEATING does not offer free project estimates.
No, VITELLO PLUMBING & HEATING does not offer eco-friendly accreditations.
No, VITELLO PLUMBING & HEATING does not offer a senior discount.
No, VITELLO PLUMBING & HEATING does not offer emergency services.
No, VITELLO PLUMBING & HEATING does not offer warranties.
VITELLO PLUMBING & HEATING offers the following services: PLUMBING, HEATING & A/C.