HUDSON PLUMBING & HEATING CO

unknown

Frank is building's plumber so I trusted his work. However, I checked out his license and his Angie's List rating. He had no negative rating. He showed up 5 hours late for the appt . He didn't replace the kitchen drain pipe with a solid brass one, only saying it would cost twice the money, while he was already inserting it when saw it wasn't solid brass. He didn't check out the hot water faucet in the bathtub on May 22 after I told him I would be purchasing new handles and escutcheons and be replacing them myself after he showed me how. After I bought the new handles 3 weeks later, I struggled to remove the hot water bathtub faucet handles and escutcheons as he had showed me. They were stuck.The cold water handles and escutcheons were easy to twist off when the plumber worked on it 3 weeks earlier. Now I observed there was a leak in the hot bathtub faucet after I was able to pull them off. He caused a large hole in my wall around the shower arm which he admitted doing because he stood from the side of the tub and reached for the arm from the side of the tub to remove it and not being tall enough rather than using my ladder. He recommended that I replace the entire plastic sink as soon as possible since the leak hadn't been fixed and said it wasn't worth the cost of trying remove the bathroom sink faucets. Yet, when I called him on June 17 to have him come back to remove the plastic sink so I could purchase a new one, and to fix the leaky bathtub faucet, he didn't return my calls and emails until June 20. He made an appt to do these repairs on June 24th AM after frantic calls to management. Hudson Plumbing's office called to say he was canceling on the 24th due to an emergency and he would call to reschedule at the end of the day. I was so disgusted with his lack of professionalism that I said I would try to find an outside plumber despite it being a huge delay in the work in the work getting done.