FlatRate Moving

Description of Work: A+++ all the way!

Description of Work: Company arrived on time handle everything in a professional manner. Only concern I thought they were a bit to pricey for the service provided

Description of Work: They sucked. Didn't finish the job, and remedies were slow and unsatisfactory.

Description of Work: These movers moved the household goods of our daughter and son-in-law from their apartment in New York City to an apartment in Oakland, Ca. The movers were polite, thoughtful and careful but very fast. The crew that did the driving and delivery were especially good. We'd notified the company that the street of the new apartment was a narrow and constricted one with bends and parked cars. Apparently, the crew never got that message and unloaded our daughter and her husband's huge truck in that street and then managed to slowly, slowly get that truck off the street with nary a scratch.

Description of Work: Moved me from NYC to Palm Springs, California

Description of Work: The movers were courteous but the entire experience was horrendous. They broke or damaged multiple items including an Eames lounge chair, art work, completely destroyed a concrete console, broke multiples glasses and plates, damaged my wooden dresser, dented shelving, etc. Total damages were in excess of $10K but they only reimbursed me $2700 even though I bought insurance. Their methodology for how much to reimburse was arbitrary and we are still debating on whether we should take legal action. Moreover, a portion of our shipment was delayed as they claimed their truck broke down and for some reason certain items were sent back to New York (from where we moved). They also missed their delivery window by a few days. TERRIBLE.

Description of Work: .

Description of Work: Flat Rate may be a bit more expensive, but we found the experience worth the dollars. They were quick, clean and very efficient and professional. They packed everything for us and helped us code which items were going to our children in DC, which were going to our new home and what items were to be stored in their warehouses. They were extremely kind and helpful Most of our belongings are currently in storage at their facility in NJ while we renovate our home. I am anticipating that we will be equally impressed when they move us out of there. I would highly recommend them.

Description of Work: They came a few days early to pack for us. When they finished with the move, they asked us to sign that all our "stuff" had been delivered. Although we signed, as we unpacked days later, we found that all our stuff hadn't been delivered. Additionally my husband's TV, which had worked at our house, did not work in the apartment. Even worse, a book which had cut-outs in it, and in which I hid jewelry, did not make it to the new apartment. Many other items were missing. Eventually they offered a settlement for all the missing items which did not really come close to covering the cost of the items. They took no responsibility for the book with the jewelry which they said wasn't covered under the contract. I wouldn't use them again or recommend them for anybody to use.

Description of Work: Moved me out of and into my new apartment. The movers were professional, on time and they did a great job with a smile on their face. They couldn't have been nicer when one piece of furniture didn't fit in the elevator and they carried it up to the 8th floor. Would recommend without hesitation.

Description of Work: The subcontractors packed up apt and moved into storage. They left entire kitchen cabinets with items that I had to move manually. Also kept trying to upsell on boxes at a ridiculous price. They tried to strong arm me for a 20 percent tip halfway though the move. And we argued at the end about what was supposed to be in the move and tried to prevent me from calling FlatRate to contest some items. Would not work with these subcontractors again.

Description of Work: Arrived promptly. I made the arrangements on behalf of my mom. The movers were friendly and efficient. All items were well protected/wrapped for moving. Nothing was missing or broken. Job well done. A little expensive but I have yet to be disappointed. This was my third use of their services. I am a happy repeat customer.

Description of Work: Move went well Both outbound and outbound employees were very professional and made a stressful time much more manageable.Communication was very good and they kept you advised throughout your move (out of state) Will use them again. Highly recommened

Description of Work: Broke and lost some items And never recovered the damages

Description of Work: Move me

Description of Work: Will never use Flatrate Movers again. They destroyed my 50 inch plasma TV during the move.