FlatRate Moving

Moving Companies, Storage

About us

FlatRate Moving is New York's most experienced and highly recommended moving company. FlatRate transformed the moving industry with its groundbreaking concept: Tell us what you want to move and we'll give you an upfront all-inclusive price. Every one of our moves starts with our all-inclusive package that includes everything you need to move. From packing lamps, mirrors, clothes and electronics to protecting floors, flat screen TVs, and handling furniture to paying for gas, tolls, and parking. We also offer additional services such as full packing, crating, or disposal all based on your specific needs. If you need to move cross country, our long distance moving division offers express weekly shuttles, guaranteed delivery dates, and heavy duty materials for a safe move. If you are relocating internationally, we are the most trusted international mover. For luxury moving, FlatRate ELITE offers our white glove moving service for the ultimate experience. We offer door-to-door full service gives you hands-free storage. Our storage facilities are safe, secure, and super-clean. We will work closely with you to create a moving package that's tailored to your specific needs and once we set the price, it's 100% guaranteed - there are never any extras or surprises. From our quote to your front door you can count on us to professionally handle your move. Our movers are trained year round in our hands-on Moving School to offer the most in protection and care.

Business highlights

33 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Residential & commercial moving - local, long distance & overseas customers. Packing unpacking, box delivery, carpentry & crating, photo inventory, locksmith & security, disposal & cleaning, insurance, TV removal & installation.

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
6%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.3
responsiveness
4.3
punctuality
4.6

Filter reviews by category

Showing 276-299 of 299 reviews

Jon J.
12/2014
4.0
moving companies
  + -1 more
unknown
Description of Work: They did a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

martin B.
12/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Nathaniel G.
12/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved furniture,etc. from NYC to South Caroline

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Isaac B.
10/2014
5.0
moving companies
  + -1 more
Everything was fine.
Description of Work: I used Flat Rate Moving in June for moving services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda T.
10/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: this is the 3rd time that I used Flat rate, they are the best, no extra charges, and always on time, I would not use anyone else, there are so many horror stories that I have heard about other moving companies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
10/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin J.
08/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Flatrate packed up our apartment and then moved us into our new house. I've used them once before and had a positive experience then as well. A dresser was damaged during the move, however Flatrate sent me a partial reimbursement very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Elizabeth B.
07/2014
1.0
moving companies
  + -1 more
unknown
Description of Work: They went wrong in so many ways. Two of the men packing didn't speak English and since I lived in a duplex, one person couldn't be watching all three of them at the same time. Despite the "moving plan" in writing and my re-going over everything for the onsite man in charge, the other two didn't get the messages from him in their native tongue apparently. Not only did they bring things they weren't supposed to (like cable boxes, actual WOOD SHELVES from the closet!) but they forgot things they should have (bakers rack, everything under the sink in the bathroom!). Despite being reassured by the salesperson that they knew how and were qualified to take apart a sleepnumber bed (in this case, a king sized, adjustable base - exceptionally expensive bed) they apparently folded the thing in half, failed to wrap it properly and it arrived ripped apart, exposed and with a nasty dirt stripe down the side. Additionally, the men arriving on the scene (the head one delivering - which was not the ones who packed) told me that when he saw the bed in the storage facility, he spoke to HIS supervisor about it because he knew it was ruined, and his supervisor told him to "go ahead and deliver it! They also broke apart my daughter's bunk bed, breaking wood pieces and connectors, also ruining THAT. They scratched up a design within reach coffee table and my headboard was also exposed (not wrapped properly) and DIRTY. Art work was randomly thrown into boxes with other belongings as well. Additionally, I paid extra to have them take down the TV hanging on the wall and to reinstall it in my new home. The delivering crew had no idea that was EVEN AN OPTION! I showed them the "moving plan" that came from Flat rate and they were confused. They broke a floor steamer and decided to throw my shoes on the bottom of hanging clothes box. Since they did not tape the box properly, the dresses were crumpled on the bottom the box with my shoes - so now all of the clothes arrived wrinkled and smelling like feet. They also taped right onto my daughter's Way Basics colored bookcase. Removing the tape removed the colored veneer - thus ruining that as well. All in all, monkeys could have done better. Since I didn't purchase their optional insurance, they only have to pay 60 cents a pound and decided that the weight totaled a claim of only $300 - less $$ than I gave the various men for tips!!! NEVER USE FLAT RATE!

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$7,700

Albert S.
07/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: I have used them 3 times. All very good experiences.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

felicia D.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Have used them for the past 5 years for all my moves. Our last move was the biggest; my husband had to relocate to KS for work and we moved a great deal of our furniture there for him. They are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Goldie G.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: I moved from upstate to Manhattan from a house to an apt. It went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

guy M.
06/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Barry S.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: They quote you a price and they stick to it. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew S.
06/2014
5.0
moving companies
  + -1 more
.
Description of Work: I used Flatrate Moving for my move from New York City (Manhattan, Upper East Side) to Dallas in May 2014. The experience was almost totally positive. Terence the estimator was extremely responsive and when I had some concerns about the accuracy of his estimate he offered to come back for a second look. On the day of the move the foreman, Vladimir, and his crew were extremely hardworking and professional. The way they wrapped my items was really impressive. The communication from the office during the process was very good. The truck showed up in Dallas very promptly, and everything was present and accounted for, in good condition. I had a couple of broken items but I know that was due to the way I had packed them, not Flatrate's fault. My only issue was with the size of the move-in crew on the Dallas end, which was only two guys. Terence had told me it would be 3 maybe 4 guys. Those two guys worked very hard and effectively but I ended up putting my own back into it to help out, which a less able-bodied customer would not be able to do. And in conversation I learned that the day before they had done 2 move-ins in separate cities in Arkansas and then driven to Dallas, arriving at 4am. So they were not well rested and that could have been dangerous for them and my items. But overall I was extremely happy with Flatrate and their price was very competitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Howard M.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved much of my elderly aunts stuff from the 23rd floor on an apt building in the Bronx to an Assisted Living facility in Northern Bergen County NJ. |No surprise costs....Professional, Prompt, brought boxes for packing purposes _EXTREMELY polite and helpful |Very pleased!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Andrea B.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: We've used flat rate moving twice and have been very pleased with their professionalism, the way they pack the items and how quickly they can get things done. We had a 4 hour window to move out and hour in between followed by another 4 hour window to move into our new building. We were on the 11th floor of our building and the elevators were constantly breaking down and taking a long time to come. The crew assured us that they would get us out and moved in. So while it took 6 hours to move us out because of the elevators but we were moved in an hour and a half. Everything was wrapped exceptionally well and they setup all our furniture. Would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

John B.
01/2014
4.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD E.
01/2014
5.0
moving companies, storage units
  + 0 more
Went very well.
Description of Work: Moved apartment stuff from NYC to LA after holding it in storage for a month in NJ as we requested.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

karen S.
12/2013
5.0
moving companies
  + -1 more
Quickest easiest move ever
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Greg B.
11/2013
5.0
moving companies
  + -1 more
moving
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

ROSE S.
09/2013
5.0
moving companies
  + -1 more
They were great.
Description of Work: They moved me from NY to Long Island.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,525

Alexis D.
05/2013
5.0
moving companies
  + -1 more
unknown
Description of Work: This is my third move with FlatRate. They continue to be fairly priced and worth every penny. The move was seamless. Thank you!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kris D.
09/2009
1.0
moving companies
  + -1 more
N/A
Description of Work: I had contacted them based on Angie's list they came and never bothered to even give me an estimate --- even after several calls to them --- this was a total lack of responsibility.
Rating CategoryRating out of 5

Laura T.
01/2009
4.0
moving companies
  + -1 more
They were really good and fast.
Description of Work: They moved me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

27 Bruckner Blvd., Bronx, NY 10454

http://www.flatrate.com/

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage

FAQ

FlatRate Moving is currently rated 4.3 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

FlatRate Moving accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, FlatRate Moving offers free project estimates.
Yes, FlatRate Moving offers eco-friendly accreditations.
Yes, FlatRate Moving offers a 5% senior discount.
Yes, FlatRate Moving offers emergency services.
Yes, FlatRate Moving offers warranties.
FlatRate Moving offers the following services: Residential & commercial moving - local, long distance & overseas customers. Packing unpacking, box delivery, carpentry & crating, photo inventory, locksmith & security, disposal & cleaning, insurance, TV removal & installation.
Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact information

27 Bruckner Blvd., Bronx, NY 10454

http://www.flatrate.com/

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM