Cold Air, LLC

We gave them a substantial deposit and they never completed the job and never returned the deposit and have stopped returning our calls. They never provided the coop the information they requested even though they assured us at the beginning of the project that they had plenty of experience dealing with NYC coops. We gave them the deposit early last spring and tried to help them pull the information together for the coop for months but in the end they blew us off, stopped returning calls and kept the deposit. We went all summer without air conditioning hoping they would come through for us.

nothing

We really appreciated the care that was taken in all aspects of the project.

He is punctual, works speedy, his work was excellent, and his mannerism is excellent. I am very satisfied with their work.

They were great!

quality work and if you need someone to help with a furnace be sure he is the one you call

They did a great job

Giovani went above and beyond. He was patient with me and really was a dream.

no comments provided

We have no complaints. He did a wonderful job!

{No Comments at This Time}

I was in a difficult situation. I had an HVAC packaged unit in an outdoor closet on my balcony. This unit was beyond repair. Eroded coils were getting into the drain line and causing leaks, breakdowns were happening during the hottest days of the summer, and there was nothing that could be done to salvage it. Finding an HVAC contractor is comparable to online dating. You either meet some slimy characters, get ghosted, or end up with fatigue. The dimensions of this existing unit were specific and this job was going to be anything but easy. To make matters worse, coming across the necessary unit was truly an ordeal. Landing Giovanni and his crew was an instance of getting extremely lucky. From the start, he put me at ease with this situation from hell and promised he'd find a replacement unit. Within a day or two, the impossible happened -- he sent me a quote with the appropriate replacement. Aside from tracking down this unit, he was extremely reasonable with his price. Water damage is the kind of situation no one would want to find themselves in. Furthermore, realizing that original ductwork was installed by someone clearly under the influence (no filters or places to put one in) left me feeling powerless. Looking for an HVAC pro is extremely difficult and most likely, you will need a shower because most of these guys are gross with how they do business. I am so thankful to have found Cold Air LLC. Having an honest team on your side who wants to make sure the job is done well and maintain a long-term relationship is something every homeowner should strive for. Giovanni was transparent at every step. Cold Air LLC took on a horrendous situation and made it perfect. My ducts and HVAC system are now in top-notch shape. Do not go elsewhere for help! He treats his customers as if they were his only ones. He is accessible and puts the needs of the customer first. Anybody needing HVAC or refrigerant work needs to call him.

I hired the company for replacing one mini split. The installation was perfect. After that I decided to replace the central air as well. The job was difficult but they managed it very well. I would hire them again.

Your app did not allow me to give him five stars

HE was really honest He was quick to catch problems and fixed them right away.

Excellent work and customer service rapid responsive great work and would recommend with no hesitation!

He was very patient, answered all my question, took care of all my concerns, just outstanding service! Could not ask for anything more

I live in Scarsdale and they were amazing! Very professional and I would recommend to everyone.

Giovanni has been a dream to work with. He helped us repair the damage left by a previous HVAC company. Last fall we were cheated by another HVAC company who convinced us to buy low-quality mini-splits and then did such a shoddy job installing them that the units stopped working by the next day. After a frustrating few months of trying to get the original company to repair their damage, they disappeared. But thankfully we found Giovanni. He came to our house at the agreed-upon time and quickly diagnosed the problem. He had the units fixed in an hour. We are extremely impressed with Giovanni's expertise, his dedication, and his amazing customer service. Giovanni and Johnny were both incredibly respectful of us and our house. They wore masks and foot coverings. Most importantly, they carefully explained their work every step of the way.

They did an excellent job and I am referring him to my church for their AC unit. They were efficient and did the work in the time they said they would. They went above and beyond and installed a grill cover made custom for us at no cost to accommodate a child guard protection cover.

Excellent customer service!

From the beginning they made me feel comfortable and at ease, they answered all of my questions. They were patient. They did an exceptional service. I would most definitely recommend them and would hire them again.

We hired Cold Air LLC to install our new central air conditioner system and they exceeded our expectations. They explained to us step by step what was going to be done, very responsible and knowledgeable. They completed the installation with ducts included within 3 days. Totally recommend them to anyone looking for a professional installation! THANK YOU COLD AIR!

We needed a professional company to install our air conditioner system and I am very glad we hired Cold Air LLC! They were all friendly, courteous and very helpful in answering any questions we had. I Would highly recommend them!!!!!!!!!

Cold Air LLC installed a mini split system for our home and we are completely satisfied with the work they performed! They were professional, neat and overall amazing!