American Secured Fence Corp

I had a fence installed by this company, which held up pretty well. After 9 years I followed up with them to come by and repair it by replacing 3 sections and 4 wood posts. Unfortunately, they wanted to charge 50% more to repair than the original entire installation cost. I pointed out the extraordinary increase and Dean unfortunately made a mockery of the inquiry and really reflected poorly on the company's customer service. I understand business costs increase annually due to inflation and the city, however, it doesn't make sense for a repair to cost so much more than a new fence installation. Would've at least appreciated being treated with respect and fairness as a repeat customer coming back to you. I'm getting a second opinion on this matter.

I called and emailed Dean three different times. I even confirmed the email address was correct with the lady on the phone. Nobody will take the time to respond to your email or call you back. I sent them detailed information of the job I wanted done and even wrote two follow ups. Nobody responds.

Dean came to evaluate the scope of the project and returned with no issues when we had more questions. We moved forward with the project, and the team that came to work on our patio fence was very professional, friendly, and detailed. I would recommend them to friends and family.

This company was fired before they were hired. On the day of the estimate, they sent Steve to give me a quote. He was one of the rudest, most unprofessional persons to ever attempt to estimate a job for me. I am a NYC Police Officer, and I have a lot of respect for the civilians that call us day in and day out. The ultimate was his ethnic mocking with a "Mexican" accent to get me to come to my house, when I was 2 minutes away. I will not hire a company that has no respect to its clients. No matter how good they are.

Steve provided quality service from beginning to end. He was courteous, punctual, professional and provided the necessary guidance and expertise needed. We will definitely recommend and use American Fence again. Thank you.

Jonathan, Johnny, Nelson and the driver did a great job and took all the garbage with them.

The office personnel was very polite.

The entire process went excellent. Dean was a pleasure to work with. There was nothing hidden, everything was upfront. he was honest and very helpful. All my phone calls were returned quickly and he was very responsive to my needs. The quality of work was also excellent and exactly what he explained it would be. Very satisfied and can't recommend them enough.

My old fencing was rotted. I met with Steve Sjogren to discuss my fencing needs. He gave me the estimate and we went ahead with the job. The entire job went on as scheduled and his men were professional and did a good job. I did have to remind them to take away some of the leftover garbage, but overall, I was happy. 6 months later sections of stockade are separating and popping off from the posts. They are nail-gunned in, not screwed in. I called Steve to ask him to look at the fencing because I have never experienced the fencing panels separate from the posts before. My old fencing was 20 years old. Steve came out to look at the problem and said I have a guarantee. He said he would send someone out to screw the paneled sections back on. That is the last time I heard or saw anyone from the company. I went out with my deck screws and screwed in some of the ones that were separating at the time. It is now a bit more than a year later and more panels are separating. I am sadly disappointed in the experience and the work.

Ladies in the office were very helpful with scheduling and email issues. Dean was very professional and had a detailed estimate to me very quickly. Was impressed with the responsiveness as well as the price for the job so I have contracted with them to install fencing around the perimeter of our home as well as install four gates and a sliding driveway gate. Waiting for installation now. Will update when job is complete.

All went very smoothly with American Secured Fence. They contacted us soon after sending them a message via Angie's List. The day of the appointment the were prompt and very professional. We discussed our needs, measured the area being gated, and we had a quote within days. Their proposal was very clear and concise. They proposed installing 185' of 4' aluminum fence and 2 gates for approx. $7700. The price seemed a tad expensive, but about average with another quote received. The only complaint I have is that we asked for 2 panels of privacy fence to be included in the quote, and it wasn't. We have decided to postpone this project, but the day we do decide to move ahead, American Secured Fence will be considered.

They quoted us for $6000. It seemed high because it was just the fence. It's not everything we wanted to do. They were very prompt in responding. They showed up. They listened to what we had to say. I had to nudge them to send a quote. They did send a quote. I had questions back and forth. They replied promptly.

Immediately after speaking, the supervisor, Dean, met me and measured out the entire project. The next day, he sent me an exact proposal, with all specifics, along with a Workmen's comp form and certificate of liability, as well as a photo of the exact type of fencing we discussed. I had 5 estimates for this job, and this was by far the most professional, as well as the lowest price. I would not hesitate in hiring this company again.

Removed & installed new fence in 1 day. Needed to wait 2-3 days for gates to be made & installed

I had an appointment for an estimate and no one called, came or emailed.

I initially contacted Dean after requesting an estimate from another fence company. In the process, I thought I could save money by having a personal friend install them for us, but after realizing the equipment involved in going through the concrete, my husband and I decided it would be best to allow Dean to do the job. The first company I did contact wasn't responsive, didn't leave me with any catalogs, I kept calling in order to get a quote. If you want someone who is extremely responsive by phone and in an email, a company that will email you a proposal rather than give you a verbal amount over the phone or in person, and take the time out of their busy schedule to not only come out to your house once but twice to ensure that your measurements are correct and will work with you, then please work with Dean. He is a man of his word. When he says his crew is coming before 830am to start the job, they are prompt, efficient, and they cleaned up after their work. I cannot stress how happy my husband and I are that we chose American and didn't settle for a Home Depot fence and materials. I highly recommend them and will definitely refer them to other friends and family.

Steve from American Secured fence was always punctual, always communicative via email and phone. His workers showed up one morning and completed the job before noon. I was really pleased to have such an attentive salesperson for a relatively small job.

First, I have to mention that I have used American Secured Fencing last summer. I needed to remove a broken wooden fence that was between me and my neighbor) and replace it with white vinyl fencing. The person I have always worked with is Steve Sjogren. Steve is very patient and listened and made sure he understood what I needed to have done. Price-wise, he worked with me with regards to paying it off. The workers were professional and worked very quickly and it was a clean job. I was satisfied and knew I was going to use them this year. This year in May, I called Steve again to continue the vinyl fencing across the back of the backyard and extend it along the side opposite of the side I did last year. So the whole backyard is enclosed in the white vinyl. Again, it was the same top notch service. Steve is always professional and friendly to work with. The job is thorough. I was absolutely happy with how they did everything. The cost of this was $2,600. Then again, I called Steve. I wanted to remove one side of the iron fencing that enclosed my front yard. I wanted to relocate that section to the dividing line in the driveway that separates me and a neighbor. In addition, they installed set of iron double driveway gates. The iron work job was $1,750. While I was at work, a retired neighbor that lives across from me commented on how they were working in the rain even. She said that she would see the man that looked like he was in charge (that's Steve), coming by and looking and measuring. After the iron job was done, it was on a weekend that someone knocked on my door and he was from American. I thought he was coming to collect a payment...lol! He said he was there for the fence and I found out Steve had sent someone because there were some rust and wanted it sprayed down and painted in those little spots he saw. I don't know any other way to say it. I am hiring them again to install vinyl gates this summer...I think that says it all. :) Ask for Steve!

I very upset and annoyed and American Secure fence. If you feeling like being disappointed then call this company. I will never call them again. Jessica is unprofessional. In this day, who turns down a job.

They were on time and finished quickly and even did a quick little paint job. So fair everything seems great.

Arrived when they said they would, got right to work, cleaned up when they were done. Left me with a beautiful new fence and a clean yard!

The company representative came to discuss our fencing needs, promised an estimate within a few days and never provided one. After a week i called and was told they were very busy and would provide an estimate immediately. Weeks later i still have not received it. I wouldn't use this company based upon my experience.

They are pleasant to work with and gave me a fair estimate. I did not use them for the specific project, but I will be calling them again.

The crew arrived at the time they stated. They got to work removing the old fence/posts. They were courteous and respectful at all times. They stopped for a short time to take a short break but got back to the job. The work went smoothly. Any debris was removed to the dumpster.The new sections went up quickly and were a perfect fit. The finished job was excellent. My wife and I were very happy with the completed product.

I chose to go with another fence company. No complaints abut American Secured. The estimator who came to me was personable yet professional, courteous, knowledgeable, and on time