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OTTO GARAGE DOORS

Garage Doors

About us

garage door installation and service company, owner operated, in business since 1982

Business highlights

41 years of trusted experience

Services we offer

RESIDENTIAL & COMMERCIAL, NEW DOOR INSTALLATIONS, TORSION SPRINGS/EXT SPRINGS, DOOR CABLES, ROLLERS, PULLEYS, HINGES, GARAGE DOOR OPENERS, GEAR & SPROCKET ASSEMBLIES, LOGIC BOARDS & REMOTES, LIFTMASTER DOOR OPENERS, AMARR GARAGE DOORS,

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-9 of 9 reviews

Alexander Y.
02/2022
5.0
garage doors
  + -1 more
They provide a good service. I used them many times since I move to this place. I am looking for them.
Description of Work: Replaced my garage door battery
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy K.
03/2018
5.0
garage doors
  + -1 more
Roger answered my call immediately. He needed to call me back and did so within the time he promised. Roger provided a price to replace the springs when he called me to schedule an appointment. He went out of his way to accommodate my elderly in-law’s who were very worried about not being able to use the door. My husband was very impressed with Roger’s professionalism, knowledge and experience. Without hesitation we will call Roger at Otto Garage Doors if we ever have a garage door issue.
Description of Work: Spring broke on garage door door on Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Nancy D.
06/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed a new garage door. Roger is very personable, arrived on time for installation, made sure I was pleased with everything. Very nice door. Highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

mel S.
04/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: replaced garage door opener. Installation went well but a week later needed an adjustment. Mr. Otto was here the very next morning and completed the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David D.
12/2014
5.0
garage doors
  + -1 more
One of the springs broke on my garage door on 12-13-14. Roger gave me a quote over the phone and on 12-15-14, he came by and replaced both garage door springs. He was there less than an hour. was very courteous and professional. Highly recommended!!
Description of Work: Broken garage door psring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

David J.
09/2013
5.0
garage doors
  + -1 more
Roger arrived when scheduled, and it took about 5 hours to remove the old door and install a new door, door opener and an outside key panel. He disposed of all the old materials and did an excellent job installing the new door. The door looks great, and is much quieter than the old one. The cost was less than I expected, and less than some of my neighbors paid for similar door installs. I'd definitely recommend Otto Garage Doors!
Description of Work: Installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,640

Jack H.
06/2012
5.0
garage doors
  + -1 more
My garage door was "hiccuping" and stopping in mid transit. Called Otto and was serviced within two days. The first problem in seven years resolved in a timely manner. JH
Description of Work: The door and opener were installed by Otto Garage door seven years ago. Balance and door movement was checked and adjusted. One part in the opener was exchanged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott R.
07/2010
5.0
garage doors
  + -1 more
I think they do fine work.
Description of Work: Otto Garage Doors reattached a garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Scott R.
02/2008
5.0
garage doors
  + -1 more
Mr. Otto was very friendly and courteous from before he arrived (he called to say that he was running late) to the time that he left (he went to shake my hand but pulled back, citing his cold). He correctly approximated the amount of time needed to complete the work, and even replaced a worn pulley at his expense. He told me what the job would cost when I first contacted him, and it was right on the money (no surprises). Overall, a top-notch experience!
Description of Work: Mr. Otto installed a new garage door opener along with a separate outside key pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    756 SALMON CREEK RD, Brockport, NY 14420

    www.ottodoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    OTTO GARAGE DOORS is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    OTTO GARAGE DOORS accepts the following forms of payment: Check
    Yes, OTTO GARAGE DOORS offers free project estimates.
    Yes, OTTO GARAGE DOORS offers eco-friendly accreditations.
    No, OTTO GARAGE DOORS does not offer a senior discount.
    No, OTTO GARAGE DOORS does not offer emergency services.
    No, OTTO GARAGE DOORS does not offer warranties.
    OTTO GARAGE DOORS offers the following services: RESIDENTIAL & COMMERCIAL, NEW DOOR INSTALLATIONS, TORSION SPRINGS/EXT SPRINGS, DOOR CABLES, ROLLERS, PULLEYS, HINGES, GARAGE DOOR OPENERS, GEAR & SPROCKET ASSEMBLIES, LOGIC BOARDS & REMOTES, LIFTMASTER DOOR OPENERS, AMARR GARAGE DOORS,

    Contact information

    756 SALMON CREEK RD, Brockport, NY 14420

    www.ottodoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed