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level1pc

Computer Repair, Home Security Systems, Computer Sales,

About us

Locally owned since 2011 & a 2017 Super Service Award winner, Level1PC has been offering on site AND REMOTE computer repair services, along with virus protection/removal, home automation, video monitoring systems, data recovery, and other related services, while providing exceptional service to their clients and Angie’s List members, alike. Our company is fully insured, reliable, and our work is trusted. We are so confident with our services, that if we can’t fix the problem, you do not have to pay. All of our repairs come with a 30-day guarantee. We are based out of Brockport, NY, but have a vast service area. We provide remote services or you can choose a delivery method that matches your requirements, where we will provide prompt pick-up and drop-off services. Our virus removals come with security and maintenance software and we provide all make and model laptop battery services, with prompt turnaround times. We also provide support for lost or deleted data and can recommend back up data storage options to prevent it from happening in the future. There isn’t a service we can’t provide, so give us a call today!

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Sales and service on all make and model laptops and desktops, Remote access support, software installations/upgrades and support, virus removal, screen repairs, power jack replacements, memory upgrades, security surveillance systems, networking installations and repair, long distance wifi services.

Services we don't offer

tv, xbox, playstation, vcr, or printer support or repair

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

William C.
08/2017
5.0
computer repair
  + -1 more
I have used Level 1 PC many times over last 5 years for my business and home needs. I have been very happy in all aspects with Level 1 PC.
Description of Work: Security cameras and some computer pc work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina B.
06/2017
5.0
computer repair
  + -1 more
Brian not only recognized the problem, but he helped me solve it. He was patient and understanding even though I'm not a technical person. It was a level of support I would never have expected after I had already expended significant time and effort without getting any help at all. Since then, Brian has consulted on some other IT projects and he's always knowledgeable and professional.
Description of Work: I had issues with my phone that neither Verizon nor the Apple Store were able to resolve for me. I went to Level 1 PC because I had heard positive things about it. I really wasn't expecting that there was a solution after my experiences with Verizon and Apple, but Brian knew right away what the problem was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason Q.
05/2017
5.0
home security systems, computer repair
  + 0 more
I had an issue with two cameras. He was here in 15 minutes after calling him on a Saturday. While he was here, he saw that I was working on my mom's laptop. He took and fixed it without even charging me. I was impressed that he was here on the weekend, I thought I'd get an answering machine when I called. He genuinely likes his job.
Description of Work: He helped me install an elaborate security system at my home. Installed a few cameras and fixed my mom's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John H.
05/2017
5.0
computer repair
  + -1 more
He did a great job and knew what he was doing! I would definitely recommend him and use him, again.
Description of Work: Fixed Surround Sound on T.V. and Cleaned Out Viruses on Small Laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    517 Swamp Rd., Brockport, NY 14420

    http://www.level1pc.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Home Security Systems,
    Computer Sales,
    Computer Training

    FAQ

    level1pc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    level1pc accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    No, level1pc does not offer free project estimates.
    No, level1pc does not offer eco-friendly accreditations.
    No, level1pc does not offer a senior discount.
    Yes, level1pc offers emergency services.
    No, level1pc does not offer warranties.
    level1pc offers the following services: Sales and service on all make and model laptops and desktops, Remote access support, software installations/upgrades and support, virus removal, screen repairs, power jack replacements, memory upgrades, security surveillance systems, networking installations and repair, long distance wifi services.
    tv, xbox, playstation, vcr, or printer support or repair

    Contact information

    517 Swamp Rd., Brockport, NY 14420

    http://www.level1pc.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM