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WHITAKER OVERHEAD DOORS

Garage Doors

About us

DBA: HENRY B. WHITAKER INC. LICENSE #: 1507A. ADDITIONAL ADDRESS: RR #3 HAYES DR, YORKTOWN HEIGHTS, NY 10598.

Services we offer

OVERHEAD GARAGE DOORS, ELECTRIC OPENERS, PHOTO CELLS.

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
5.0
responsiveness
4.8
punctuality
4.9
Showing 1-18 of 18 reviews

Don T.
07/2017
5.0
garage doors
  + -1 more
We have used them for 30 years. They did a great job. They freed up the motor. They didn't try to replace it. They're prompt. They call ahead if there are any issues. They have been excellent for as long as we've used them.
Description of Work: They repaired the motor on one of our garage doors that was jammed and performed a general maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

BARBARA OR MITCHELL R.
05/2017
5.0
garage doors
  + -1 more
They are excellent. This is a family business that has gone from Grandfather to Grandson. Our architect had used them for her mother's house. They did a great job. They came in and knew their business. We have had no problems with it. They were respectful, honest and funny. They were lovely.
Description of Work: They installed our automatic garage doors and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Assunta M.
05/2017
5.0
garage doors
  + -1 more
Whitaker is a family owned business that has been in the Yorktown area for years. They are the only ones I would use to service my equipment.
Description of Work: Garage Door Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yaelle S.
08/2016
5.0
garage doors
  + -1 more
2 weeks after the hinge broke and we were unable to use the garage doors, we had new doors and openers installed and we are so happy with the results. The guy worked for many hours installing the doors and openers and then showed us how to operated and maintain them. We feel that these doors are much prettier than what we had, the openers are much safer which was a concern to us since we have a young child, and they doors provide a much better seal so it will keep the garage better insulated than it was.
Description of Work: We had very out dated garage doors that had a broken hinge. We wanted to know what it would cost to fix the doors vs. what it would cost to repair them, so we would make an educated decision on how to proceed. The people at Whitaker were polite, patient and answered all our questions. And were able to come and provide the estimate according to our schedule, didn't overcharge us and didn't push us to choose to replace the doors over repairing the doors (which I wouldn't have liked). We felt we were able to make the decision that worked for us without pressure from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret C.
02/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex F.
01/2014
5.0
garage doors
  + -1 more
All went well. Came on time and stayed late to make sure everything was done to my liking. Motor and door looks and operates great. If I need service or new materials, they will be my first call.
Description of Work: New motor, rails, wiring door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Vincent Q.
01/2013
5.0
garage doors
  + -1 more
Technician arrived on time, promptly diagnosed the problem, explained it and gave me an estimate. He completed the work and the door is working better than ever. I would use again.
Description of Work: Excellent Response and Service
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Linda G.
11/2011
4.0
garage doors
  + -1 more
Quality wise they are very good. For service I kind of had to chase them down. I had asked them to do a sidejob but it was really hard to get in touch with them. Once they did the job for us which they did a very good job, they were done. We weren't able to get in touch with them after they did that. The door is beautiful, it matches our old house very well. If we are talking about garage doors, they are great. The wife runs the office, she is not the most responsive person, although they are very nice to deal with. They did a very good job.
Description of Work: They put in a garage door for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Martha B.
05/2011
5.0
garage doors
  + -1 more
We were having difficulty finding a company that could replace our garage door in a hurry. We contacted Whitaker's on a Saturday, they did a site visit on Monday, and the new door was installed on Wednesday. We bought a better quality door than available for the same price at a national 'box' store. The installation went smoothly - the crew arrived on time, the workmanship was terrific, and the area was left spotlessly clean. All and all, a great experience and I recommend them highly.
Description of Work: Replaced our existing 2-care garage door. The price included installation and removal of the old door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,780

Marcia B.
04/2011
5.0
garage doors
  + -1 more
I ran to Angie's list to find a reputable dealer to come and look at it so I called Whittaker Overhead Doors to come and see what the problem was. I called in the morning and was pleasantly surprised when he said he could come that afternoon to see what the problem was. He checked it out thoroughly and discovered that all the rollers on my door needed replacing since the rubber wasn't catching like it should when opening and closing. Also oiled the chains, etc. Works like a charm now - he replaced all the rubber wheels with new nylon wheels and the door now runs perfectly and is so much quieter than before. It's like having a brand new door. Prompt response. Thank you Whittaker for a job well done!
Description of Work: Our garage door starting acting up when opening and closing - would not open and close properly - sometimes would only open a foot and other times half way and sometimes not at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

brian L.
12/2009
5.0
garage doors
  + -1 more
They were prompt, curteous and the price seemed fair.
Description of Work: They repaired the garage door springs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jacob N.
06/2009
5.0
garage doors
  + -1 more
Great, I called them at 1pm and told them the problem. The receptionist said they would be there between 3 and 5. THey arrived around 3:30 and were done in about 30 min. Fair price, and they made sure the door opened and closed without sticking before they left.
Description of Work: Repaired snapped cable, replaced 2 pulleys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Anne E.
07/2008
5.0
garage doors
  + -1 more
They came when they said they would for the estimate and then to do the work. They finished promptly and neatly, removing the old doors, and the quality of the work was excellent. No extra/unexpected charges. Overall, an excellent experience.
Description of Work: They replaced 2 garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Thomas ..
03/2008
5.0
garage doors
  + -1 more
Maintenance went extremely well. This is the second time we used the company. Very knowledgeable and professional. Efficient service and made all the necessary adjustments.
Description of Work: Needed to perform maintenance on both our garage doors. One was operating poorly and the other was not closing properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

CATHERINE G.
12/2007
1.0
garage doors
  + -1 more
DON'T KNOW. COULDN'T EVEN GET THEM TO COME OUT FOR AN ESTIMATE OR CALL BACK.
Description of Work: CALLED THE COMPANY AND SPOKE TO THE RECEPTIONIST WHO SET UP AN APPOINTMENT TO HAVE SOMEONE COME OUT AND LOOK AT REPLACING TWO GARAGE DOORS AND OPENERS. NO SHOW AND NO PHONE CALL! CALLED AND LEFT A PHONE MESSAGE WHICH WAS NOT RETURNED. I THEN CALLED A COUPLE OF DAYS LATER AND SPOKE TO THE SAME FEMALE WHO APOLOGIZED FOR NO ONE SHOWING UP BUT COULDN'T TELL ME WHY. I AGAIN MADE AN APPOINTMENT FOR THE FOLLOWING EVENING FOR SOMEONE TO COME AND LOOK AT THE JOB. AGAIN NO ONE CAME OR CALLED! I DON'T UNDERSTAND HOW THEY ARE IN BUSINESS FOR 60 YEARS WITH THIS TYPE OF TREATMENT OF POTENTIAL CUSTOMERS.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Marsha H.
08/2007
5.0
garage doors
  + -1 more
I was pleasantly surprised to find out this company does not try and overcharge you or tell you things are wrong when they are not. They are polite. They charge very reasonable prices for the work they do. They work hard while on the job and they communicate pretty effectively from what I could tell. I was really happy with them.
Description of Work: The spring broke on my old single car garage door, so this company replaced the spring and in turn solved my garage problems. The work took under an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

NATALIE V.
10/2005
5.0
garage doors
  + -1 more
WE WERE VERY, VERY HAPPY WITH WHITAKER OVERHEAD DOORS. WE THOUGHT WE WOULD HAVE TO INVEST IN AN EXPENSIVE NEW DOOR, BUT WHITAKERS WORKED VERY HARD TO SAVE IT AND MAKE IT SAFER.
Description of Work: WHITAKER OVERHEAD DOORS REPAIRED OUR EXISTING OVERSIZED GARAGE DOOR THAT WOULD NOT RAISE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

BARBARA V.
10/2005
5.0
garage doors
  + -1 more
WHITAKER OVERHEAD DOORS WORKERS WERE SO INFORMATIVE. THEY REPAIRED OUR DOORS THAT WOULD GET STUCK GOING UP AND DOWN AND THEY POINTED OUT SOME SAFTEY HAZARDS WE HAD. THEY INSTALLED A SENSOR ON EACH DOOR TO ENSURE THAT THEY WOULD STOP CLOSING IF A PERSON OR ANIMAL WERE UNDERNEATH IT. THEY ALSO ADDED A RUBBER STRIP TO THE BOTTOM OF THE DOOR TO KEEP IN THE HEAT AND KEEP OUT SMALL ANIMALS. I WAS EXTREMELY IMPRESSED WITH THIS COMPANY.
Description of Work: WHITAKER OVERHEAD DOORS REPAIRED MY TWO GARAGE DOORS. THEY ADDED A SAFTERY FEATURE, WHICH WAS A SENSOR TO STOP THE GARAGE DOORS FROM GOING DOWN IF THERE IS SOMETHING IN THE WAY. THEY ALSO ADDED A RUBBER STRIP TO STOP THE HEAT FROM ESCAPING.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    5 Fallsview Ln, Brewster, NY 10509

    http://www.hbwhitakerdoors.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    WHITAKER OVERHEAD DOORS is currently rated 4.9 overall out of 5.
    No, WHITAKER OVERHEAD DOORS does not offer free project estimates.
    No, WHITAKER OVERHEAD DOORS does not offer eco-friendly accreditations.
    No, WHITAKER OVERHEAD DOORS does not offer a senior discount.
    No, WHITAKER OVERHEAD DOORS does not offer emergency services.
    No, WHITAKER OVERHEAD DOORS does not offer warranties.
    WHITAKER OVERHEAD DOORS offers the following services: OVERHEAD GARAGE DOORS, ELECTRIC OPENERS, PHOTO CELLS.

    Contact information

    5 Fallsview Ln, Brewster, NY 10509

    http://www.hbwhitakerdoors.com/