The Maids of Northwestern Suffolk

I have them come every other week. They could be a little more thorough. Sometimes I get the sense they are just being superficial in what they do. They are trustworthy.

Great job, will hire again.

Work done smoothly, hardworking and professional the lady who cleaned the kitchen

We are so unbelievably impressed. They scrubbed everything from top to bottom. They vacuumed the ceilings and the blinds, they scrubbed the hinges on the toilet. If you are a germaphobe, these are the people to call. Three of them cleaned for three hours straight and this place sparkles!

Very professional, thorough cleaning. Flexible. A little pricey, but at times worth it

Terribly. Seemed very nice but spoke no English. Once their manager arrived, i realized they had never cleaned my bathroom!! All 6 women then went into a tiny bath and never cleaned anything above their heads! Then when I attempted to redeem the $25.00 coupon which is still on the website, they said it had to be more hours. MORE HOURS??? They just charged me $241.41 for 5 women for 2 hours to clean 3 rooms and dust one!!!! AND, the manager said she would call me to see about scheduling cleaning, and never called. Please be sure someone is on every job that speaks English. Pleasant only goes so far. And to the owner- I would still like my $25.00 coupon redemption.

We had the maids for about 2 years. They have been ok but today was the last straw. Overtime, they have put many marks on our walls and clean so fast they are banging our walls, floors and belongings around. They broke a picture frame today with no apologies. They have too many homes to get done and try to work too fast. They put windex on a antique coffee table and woodwork. Nice girls but they are under way too much pressure to get it done fast. I would gladly pay $100 more per visit if they took their time.

I got The Maids from Angies List and called them on Nov. 21,2013 and actually got a person instead of a recording.The young woman I spoke to was extremely nice and professional.She informed me that Jenny would call to set up an appointment for an estimate.Approximately 1/2 hour later Jenny called and set up an appointment for later that afternnon. She arrived on time and listened to everything that I wanted done. Jenny was courteous and professional, gave me a written estimate and said she would call to let me know when the service could be done.Later that day Jenny called and we scheduled for Monday at 9:00(I requested morning). Four people arrived on Monday at 9:00 and Jenny,the team leader came about 10 minutes after.They all promptly began working.Not only was Jenny working but she was making sure that the other ladies were doing all the things that I requested,which they were.Jenny originally told me that it would take about two and a half hours to clean the house, but it actually took three and a half hours but I was not charged any extra. The price that I was quoated was the price I paid.There were a couple of minor things that I noticed weren't done and when I brought this to Jenny's attention she immediately attended to it.The entire team did a wonderful job and Jenny was GREAT. I would without hesitation use them again. Super job ladies !!!

Maybe I commented in the wrong area, but these are my thoughts.

3-4 housekeepers came with each visit. They were punctual but not all of the time. The service was ok but overwhelming with that many people in the house at the same time. Items went missing and I didn't like the way the company handled things. I wish I had contacted Angie's List regarding the problem when it happened rather than going direct.

Poorly as I said I expected a dyno clean for that amount of money. Very disapointed in their performance

I have had the maids come to the house four times (about once a month). What I especially like is that a team of four come in, works very hard and efficiently, and gets the entire house clean in only about two hours. The women are very thorough and careful, and I am always very pleased with the job they do. I highly recommend the

I was looking for one quickly, but I thought he was joking with that high of a quote. I chose to complete the work myself.

They were wonderful. I like that they have a 4-person crew that comes into the house. They are in and out very quickly. Their price is very good.

I use them regularly. I would definitely recommend them. They are wonderful. I have a big house with 4 kids so it gets trashed so the price is pretty reasonable.

I hired The Maids to do a thorough one-time housecleaning and was so impressed that I now use them for weekly cleaning. I have a houseful of messy teens and messy pets, so cleaning here can be challenging, but they do a fantastic job and they are FAST. With a crew of four, they are like this amazing cleaning whirlwind that gets my house spotless in the time it takes me to run a few errands and get a cup of coffee. No complaints whatsoever.

Team (which consisted of four people) arrived a couple of hours later than appoitment time. Each person had a different area of responsibility; can't say that they were all equal in terms of ability. Person responsible for kitchen did the weakest job. Overall, however, we were satisfied with results.

They were excellent. The owner was friendly and professional.

thorough, excellent, and professional

I am very happy with the service to this point. I hope we can continue a long and properous business relationship.

We had The Maids in last month for our first house cleaning (which cost approximately $300). We were very impressed and decided to have them in every 4 weeks to keep up with the house cleaning. We now pay $160 every 4 weeks. We have a 2 story house- approximately 1,800 SF with 2.5 baths and 3 bedrooms. There is a staff of 4 ladies (who I believe are the same each time). They are not afraid to get on their hands and knees and scrub our bathroom floors, toilets, and kitchen floors. I love that they use environmentally friendly cleaning solutions and their vacuums have the HEPA filters. We are expecting twins this summer and the non-toxic nature of their cleaning is a priority for me. We have been very impressed with how thorough they are. I have never seen our stove and microwave sparkle so much. We are very happy and satisfied with their services.

They were very efficient and punctual. They did everything that they said they would do and did a great job at that.

When I first called, the person answering the phone was exceptionally friendly, courteous, accommodating and professional. The first cleaning was scheduled quickly. A team of four women brought their own equipment and supplies and did a very thorough job in a short time. Everyone was very polite and professional. The company owner and crew supervisor came to check on the workers while they were here, and they were also terrific. I have had them every week for the past month and plan to continue to do so. The price isn't cheap, but I get a thorough house cleaning, including changing bed linens, on the day I want it (which was hard to get with other companies). They have accommodated special requests without question and have done their best to correct anything that I wasn't 100% pleased with. The price I quoted is for a weekly cleaning, including tax. The workers are thorough, yet quick. They are in and out of my three-bedroom ranch in about an hour. The first cleaning was a bit higher in price and took a little over two hours, but there was more to do, since I hadn't cleaned in quite a while! This is a great company that provides exceptional service for a fair price.

Having let the weekly maid go five months back, our efforts at keeping our 3-kid, 3-adult household were so-so and our house showed it. I called The Maids on a recommendation from Angie's List and scheduled a "first visit" which was billed hourly to get the house into shape with the option to go weekly/biweekly thereafter at a reasonable fixed rate. From the operator on, every employee was friendly, helpful and very professional (in a good way). The actual maids arrived on time and en-masse, wearing backpack-vacuums and toting supplies. They thoroughly vacuumed the house, cleaned everything including hand-washing all the tile floors. They were very polite, thorough and did exactly what I was hoping. The initial cleanup was expensive, but given that I had 5 people cleaning every corner of the house for 3-4 hours it was totally reasonable. I absolutely would recommend them and plan on signing up for weekly or bi-weekly visits going forward.

We have found the Maids to be reliable and consistent; they do a good job and do not damage anything (which other services have!). I would recommend them to anyone needing help keeping their house clean; they do a nice job and the cleaning crews are always very polite.