US REMODELERS

It's been a year and still not finished and no one returns our calls or emails. I believe this company works through Home Depot and we hired HD to design and install a big closet. Think the job was close to 9K. They showed up and worked hard, but then they measured a portion wrong and now no one will return a call or email and we have a half finished closet.

The project could not have gone any better or smoother. I was totally amazed from start to finish. No, I have no relationship with these folks or Home Depot, but I really have nothing negative to say at all. The planners arrived at my home on time, spend four hours discussing the variations and choices. All questions were answered immediately and professionally. There was no pressure at all. They were able to offer 24 month no interest which made it attractive to me. We chose cherry solid wood doors and drawers, and the quartz countertop. They advised me to wait on the backsplash so I could choose the best style and colors after everything was installed. The cabinet carpenter arrived each day around 830 and stayed until around 630. He cleaned up each day and was more than pleasant to work with. He offered some options as he went along to make sure we got exactly the result we wanted. The work he did was truly incredible. It looks as if I had a complete tear down and new cabinets. He completed my kitchen in four days. The fifth day, the countertop was delivered and installed. Again, the works were professional, on time and efficient. The Home Deport project manager called each day to check on my satisfaction. Before each worker was done, they had to check in with the PM and I had to confirm that I had no outstanding issues or concerns. I am having my own plumber install the new faucet and still working on getting the perfect tiles for backsplash. Overall, far less pain than I expected and certainly no lingering issues.