NY1 Home Improvement Inc. general contractor

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great job

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After having gone to several granite stores in our area, and waiting around all day for another company to come and measure (NEVER SHOWED UP) I ended up finding Target Marble and Granite online. Although they were far from where we live, we decided let's at least have him come to measure and see if the prices were any different. Not only did the gentlemen show up ON TIME, they were professional from beginning to end. We ended up following the gentleman out to his warehouse in Centereach, picked a beautiful granite that we had not seen at other companies and closed the deal. After the installation was completed, we were thrilled. They were honest, came back to make minor adjustments when they said they would and gave us a great price.

The work done by this company was a joke! They were completely unprofessional. They were hired to install kitchen cabinets and granite counter top. The workmanship was terrible from start to finish. Drawers do not open properly. Cabinets were mostly all off center (plum). Corners of moldings are horribly put together. The miter of each and every corner is done in a child like fashion. There are dozens of holes and cracks from excessive staples being used to hold parts together. When things didn't fit properly or molding was too short. They simply added another piece even if it was just an inch long, instead of putting up a new proper sized piece. Glue and Staples are holding my kitchen together! Workers weren't even able to put hinges on properly and several had to be redone, after I showed them how. The window framing is possibly one of the worst bits of the handy work. There are cabinets on both sides of my window and now the space on each side of the window is uneven. We cannot hang any shade which is not custom made, because the size between the two cabinets is not standard size. ALL of the trim work around the window is either cracked, glued, spackled over and over, or just painted in patches with miss matched paint. It's awful. My 3 door pantry (which was supposed to be a 4 door pantry like my old one) is another of their jig saw puzzle like work. They weren't able to produce doors the proper size, so they fabricated them and then couldn't properly fit them to the lousy frame that He (the owner) fabricated. The frame was screwed to the front of the shelves in a way that didn't allow you to put boxes onto the shelves without turning them sideways. My $4,000.00 piece of Granite was installed crooked. I have an (L) shaped counter and the over hang on 1 side is 2 inches, the over hang around the turn was 3 inches, and then it was 1 inch in other places. That was due to the fact that the cabinets were installed crookedly. When they had to turn the Granite to try and fit it properly, needless to say it couldn't fit into the space correctly. There is a screw driver wedged under the granite in the corner of my counter (it is used as a shim) it was wedged along side of the wooden shims, to hold the Granite at the right height. We can't remove it for fear of the Granite cracking. Another corner cabinet they installed had no wood on one side causing anything in the cabinet to fall out. All of this company's work is the worst example of craftsmanship that I have ever seen. I would NEVER recommend them to anyone. We finally paid them off just to get them out of here.

The company ended up charging us more than the price they quoted us. When the other brother came to the house, we were informed the price did not include, what we were first told the price included. The two owners aren't on the same page with their promises. i.e. demolition, hauling away debris, and cost of sink. The slats of granite that they gave us, did not match when installed. It is very noticeable at the seam, and when questioned, we were told that's the way it is. The finished product, for the almost $5,000 that we spent, should have been better than it was. It seems that the final touches were not there for a finished project. We were told they do it all, and other places charge for ever little thing, needless to say, this was not the case. The project that was suppose to take three weeks, ended up taking three months. We had to take the initiative to see when the project was going to start. We were told their machine was broken, which put them behind. They never had the common courtesy to call and let us know what was going on. When the did come, the times would vary and change without letting us know, unless we called to find out. When the project was finally completed, we voiced our concerns, and we were told that is the way it is.

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