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The Insulation Man

Insulation, Energy Efficiency Auditing, Heating and Air Conditioning,

About us

The Insulation Man is a full service Home Performance Contracting Business that has existed under current management since 1989. The Insulation Man provides effective building envelope solutions for new construction and retrofits of older homes and businesses within an 80 mile radius of Binghamton, NY. We offer technical assistance with home performance issues concerning moisture, heat loss, and indoor air quality. We use Diagnostic Equipment and our own experience and knowledge to find problems and recommend solutions. Once the problems are found we use urethane foam, cellulose, and other materials to repair faults in the building envelope. We also use subcontractors to repair or replace HVAC equipment and distribution systems, windows, and doors.

Business highlights

35 years of trusted experience

Services we offer

Home Performance Contracting, Energy Auditing, Insulation, Heating, AC, Windows, Solar Thermal Applications & Assistance, Home Energy Scoring

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-17 of 17 reviews

Lori M.
10/2017
5.0
insulation
  + -1 more
Steve was wonderful. He explained everything in detail. The workers were all very professional and friendly and cleaned up after the job. Would highly recommend.
Description of Work: Blown insulation. exterior, inside garage and inside house where brick exterior exists

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Drew H.
06/2017
5.0
insulation
  + -1 more
unknown
Description of Work: Soundproofing insulation in floor/ceiling.
Rating CategoryRating out of 5
Yes, I recommend this pro

PAMELA C.
01/2016
3.0
energy audit, insulation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,000

Ellen L.
07/2015
5.0
insulation
  + -1 more
unknown
Description of Work: They showed up when they said they would. They answered all questions. They finished the job sooner than estimated. Courteous and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

Charles K.
07/2015
5.0
insulation
  + -1 more
It went very well. They were very professional. They were good and did a really nice clean job. They did a great job.
Description of Work: They came June 16th. They worked 3 days on a 1200 square foot hall space. The price is fair, not the cheapest, not the most expensive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mary D.
01/2015
5.0
energy audit, heating & air conditioning/hvac, insulation
  + 1 more
unknown
Description of Work: Conducted an energy audit of my home in approx 2007. Provided insulation services to my home primarily in the attic and basement. They also discovered a carbon monoxide leak in my basement, which required a new furnace. Employees were very professional and very considerate of my property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from The Insulation Man
Your kind comments are deeply appreciated. We have shared them with our staff - to them the credit is due and and it never fails to lift their spirits! Thank You,

John A.
12/2014
5.0
insulation
  + -1 more
unknown
Description of Work: Proffesional,prompt,courteous,attentive to clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from The Insulation Man
Your kind words are high praise indeed and much appreciated by all of us at The Insulation Man.

shirley G.
08/2014
5.0
insulation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,300

Tammie C.
06/2014
1.0
insulation
  + -1 more
unknown
Description of Work: We made an appointment for him to come out for an estimate and the guy NEVER showed. He never even called to cancel the appointment while we changed our schedules and waited for him not to show. Very unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Insulation Man
I spoke with my office staff Monday 7/7. No one has any memory of making this appointment with you. We also cannot find any written notes in our call log of this appointment. That means you may have called my cell phone and spoken to me when I was trying to handle something else, then I didn't write a note or enter the appointment in my calendar. Sometimes I bite off more than I can chew. If that happened I apologize. I don't know how you got that number though, unless it was from a reference. In that case someone you know was happy enough with our service to tell you to call me. As I offered in my earlier post, I am willing to reschedule outside normal working hours if you will allow me to come out and look at the house.

Robert K.
12/2013
5.0
energy audit, insulation
  + 0 more
Initially the proposal was based upon various assistance programs. After we declined to submit a credit application that would determine our eligibility for various incentive programs, we asked The Insulation Man to simply give us a price on work we wished done and forget about programs. I hasten to add that my issue is not with the vendor, but the gyrations required to qualify the work for various incentives. We were given a choice of dates for the work, with the understanding that we needed to vacate while work was in progress. I booked the first date available, and they arrived at the time promised. I in several times during the day and felt assured that everything was being done as agreed. My questions were answered and we were consulted at various points as to our preferences on minor details. As promised, they completed mid-afternoon the same day, and follow-up air infiltration testing was done to validate the improvements made. Care was taken with tarps put down, old fiberglass that had to be removed in certain places was bagged up and carried off. After sweeping, a vacuum was used. Each employee was courteous and knew their jobs.
Description of Work: Foam insulated underside of floor joists in crawl space, sealed around sills, foamed exposed foundation walls in crawl spaces. Added cellulose over existing fiberglass bats in attic. Initially performed energy audit and work based around recommendations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Jeffrey R.
04/2013
5.0
energy audit, insulation, water heater repair
  + 1 more
Excellent -- our home is much more comfortable. The guys spent two days blowing installation into our exterior walls and the joists above the garage; foam installation was used in open spaces. One of our walls was blown in but they repaired it -- you couldn't tell there was a problem except for the cellulose dust throughout the room which they tried to clean-up... so this is not a negative just part of the experience.
Description of Work: Energy audit and whole house insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Rebekah R.
04/2013
5.0
insulation
  + -1 more
They are awesome and I did not dislike anything about them. They were very thorough and cleaned up after themselves very well. They were there when they said they would be there and had the job done when they said they would. They were great.
Description of Work: The Insulation Man added about 12 more inches of insulation in our attic. They walked through the house insulation as well because all the colds stocks were in the house. They built another wall in the attic to keep the insulation from coming out into the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Charles M.
04/2013
4.0
energy audit, insulation
  + 0 more
dd insulation to mthesulation contractor
Description of Work: He did an energy audit and than made his only suggestion, to add insulation to the attic. If I,m going to spend the money it's going to replace two 60 year old wood doors that leak air. He did a good job with his energy audit but was only interested in selling insulation. I felt that by doing an energy audit he should have found a more realistic solution to my energy loss. As far as an insulation contractor I cannot rate him since I did not have any inssulation work done.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from The Insulation Man
We think replacing the doors are a fine improvement and this was an issue that was discussed. The free or low-cost energy audit is part of a state sponsored program that seeks to encourage homeowners to make sound investments in energy efficiency and energy conservation improvements. The cost of the improvement suggested by the homeowner- replacing the doors - would not pass the state program requirements for payback (or savings-to-investment ratio). In this case, replacing the doors himself would be a better option for him than paying us to do this work. Although, our suggestion to try weather stripping and air sealing the door are other low cost alternatives in these situations. Modern doors are a minor improvement in terms of their insulation values over their older counterparts. Our recommendation, in terms of the program, was to insulate and air seal an overhang and the rim joist - improvements that are not easily accomplished by most homeowners and are best done with trained personnel with the proper equipment. Unfortunately, the modeling process we undertake as part of the state program would not yield a positive savings vs. investment ratio for these suggested improvements either. We do our best to recommend improvements that we think will yield the highest benefit for the homeowner at the lowest cost. This includes maximizing the benefits from the programs as well as being mindful of what the homeowner can do on their own. We did not model the attic as our technician felt that this was not a major issue, although he probably mentioned it as an area that would benefit from some attention. The best we can do in these situations is to provide the homeowner with the information to make the best informed decision.

gregory D.
12/2012
4.0
energy audit, heating & air conditioning/hvac, insulation
  + 1 more
We didn't do at out our price range
Description of Work: Great job on the inspection . Estimate was a little high for my tastes -

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9

Response from The Insulation Man
It takes a significant time investment to move knowledge, better building science, and practical application of new technologies, from conception to work site. It takes significant financial investment in people, training, product, and equipment, paired with experienced vendors to deliver the level of professionalism our clients enjoy. All of these things deliver better value to the customer. A price has to be fair for both the contractor and the client in the end. We know our pricing is fair and, it is also competitive with other local contractors, none of whom enjoy our experience, reputation, and longevity in this market. We are sorry you found our price to be higher than you would prefer.

Harold B.
08/2012
5.0
insulation
  + -1 more
Pat Dundon and team arrived promptly on the day and time he said.They were professional and friendly.I carefully watched them throughout the day.They were friendly and answered all of my questions, politely, in detail, and with patience. I did ask a lot of questions.They completed the job the same day, and left the house in fine shape.In summary, We are very pleased for having selected the Insullation Man to do the job. Before the insulation our upstairs was very hot at bedtime. Now it is much cooler. My only regret is why didn't we do it years ago.
Description of Work: In summary, Insulated attic to bring it up to code. Insulated floor over hang. Performed safety test before and after completion. However, there is much more to the job than blowing in the insulation. We had estimates from three different companies. All were in the same price range. We decided on the Insulation Man for the following reasons:The estimate listed exactly what would be done in language we could understand.The owner, Pat Dundon, explained in detail all of our questions prior to any contract signing.They were able to do the job in a few days after signing.The companys reputation as the best in doing this kind of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Roberta S.
04/2012
5.0
energy audit, insulation
  + 0 more
No work performed, but the estimate seemed reasonable for insulation of basement walls from floor joists to below grade.
Description of Work: Insulation Man provided an energy audit for the purpose of obtaining a loan repayable through my utility bill. Steve came at the precise time of the appointment and clearly explained all procedures. The audit was paid for by New York Citizens Action. Unfortunately the pay back through energy savings was too lengthy to qualify for the program, but I was satisfied with the audit and info.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebekah R.
01/2012
5.0
insulation
  + -1 more
They did an excellent job. They were very prompt and were here at 8 o’clock on the dot. The estimate was exactly the same as what I had been charged. There was no change in the price. They were very friendly and very respectful of my property. So I needed to break up. They charged me $1500 for their services. I will absolutely use their services again in the future.
Description of Work: I used The Insulation Man. I last used their services in the first week of January of this year. They tested the moisture in the house and they also put in new insulation in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    428 Court St Ste 2, Binghamton, NY 13904

    http://www.insulationman.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Insulation,
    Energy Efficiency Auditing,
    Heating and Air Conditioning,
    Water Heaters,
    Mold Testing & Remediation,
    Solar Panels,
    Windows

    FAQ

    The Insulation Man is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    The Insulation Man accepts the following forms of payment: Check
    Yes, The Insulation Man offers free project estimates.
    Yes, The Insulation Man offers eco-friendly accreditations.
    No, The Insulation Man does not offer a senior discount.
    No, The Insulation Man does not offer emergency services.
    Yes, The Insulation Man offers warranties.
    The Insulation Man offers the following services: Home Performance Contracting, Energy Auditing, Insulation, Heating, AC, Windows, Solar Thermal Applications & Assistance, Home Energy Scoring

    Contact information

    428 Court St Ste 2, Binghamton, NY 13904

    http://www.insulationman.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed