Description of Work: Called the owner about 3 times and only made actual contact once. Had to cancel the one appointment I managed to make because my dog was in bad shape and had to put her down. Couldn't get in contact with him after that. He didn't return the last couple messages I left.
Rating Category
Rating out of 5
Debbie H.
08/2012
5.0
carpet cleaners
+ -1 more
Kevin arrived promptly at 9AM and proceeded to assess the rooms that needed cleaning.Our carpet is Beige...or should I say...is supposed to Beige and 26yr. old. We had some pet stains from our cat bringing up hairballs and food, we also had duct tape stuck to the carpet from where we had plastic taped down to protect the carpet from our basement being flooded in 2011 and just overall dingy.The living room also had darker areas where a large dog constantly lays, even though said dog is groomed monthly.Kevin explained that the oil in the dog's coat was the culprit.Kevin worked on our carpets for FIVE HOURS with NO break! He worked tirelessly on the duct tape and the stains....He got everything out!! I WAS AMAZED!!!! Our 26yr. old carpet looks BRAND NEW!!!!!!The before/after pictures were unbelievable!!! We will definitely be having him back on a yearly basis! If only all other Carpet professionals took the pride he does in his work! They could take notes from this professional!I HIGHLY recommend Kevin Dumas ~ Custom Cleaning!
Description of Work: Carpets cleaned in 2 bedrooms, living room, hallway, and foyer.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Melissa H.
07/2011
5.0
carpet cleaners
+ -1 more
We have used Custom Cleaning a number of times due to a problem with a sick cat. They are punctual, great, and do an excellent job. I highly recommend their service.
Description of Work: Cleaned carpeting in living room, bedroom, closets, and on stairs.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
CUSTOM CLEANING is currently rated 4.6 overall out of 5.
CUSTOM CLEANING accepts the following forms of payment: Check
No, CUSTOM CLEANING does not offer free project estimates.
No, CUSTOM CLEANING does not offer eco-friendly accreditations.
No, CUSTOM CLEANING does not offer a senior discount.
No, CUSTOM CLEANING does not offer emergency services.
Yes, CUSTOM CLEANING offers warranties.
CUSTOM CLEANING offers the following services: Carpet , Upholstery and Tile Cleaning