It went really well. I ended up needing a new furnace to replace me really old, 1970s "magic chef". I also needed new duct work because some of the old returns were closed off from the previous owner. They installed the new furnace within a day, and had all of the ductwork done by the day after. They also removed an old broken down air conditioner, and fixed something on the upstairs unit's furnace that they just happened to notice. They kept me in the loop, and before the work was done spent several minutes discussing the issues with me on the phone so that I understood the problems. They gave me a lot of options as to how it could be fixed, and did not pressure me into anything. At one point when the job was complete they accidentally shut the power off to my dryer (because the old broken AC was tapped into the same circuit), but once notified, they promptly came over and fixed it. They offered to come out on a weekend, but I told them that it was not an emergency. The only outstanding thing going on right now is that some of the new duct work they installed is noisy, but I am confident that the second I call them they will have someone over here promptly to take a look and fix it. They also offer no interest financing, or you can pay 1/2 up front and 1/2 when job completed. Another note on price. They do not do the flat $$$ for first hour + $$$/hour after that. They have a very reasonable diagnostic fee, and then after that they price out the repair. In my situation, they waved the diagnostic fee, because they knew I would need a lot more work done, which I thought was pretty nice.
Description of Work: New furnace and duct work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Elizabeth W.
02/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Owner himself responded very promptly to emergency call for gas furnace. Kept me informed as to when he would arrive. He replaced the motor on the blower to my forced air unit. He was knowledgeable, highly skilled, professional and courteous. I would use this provider and recommend him highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
phyllis E.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy C.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
Work went fine. Job well done.
Description of Work: Prepped the heating system for winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Betty P.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
Everything went fine.
Description of Work: Installed an air conditioning unit in my four seasons room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Allan J.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
They did the job very well. I would grade them high all across. I would continue to use them in the future.
Description of Work: Bryant Heating & Cooling Systems came to troubleshoot and repair a furnace which they had installed. The furnace was damaged by rising water at the basement. They replaced a motor and some controls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Betty P.
06/2011
5.0
heating & air conditioning/hvac
 + -1 more
The person who comes over is a good guy and is reliable.
Description of Work: Bryant Heating & Cooling Systems installed the heating and air conditioning system in my house. They also do the repair work for me. The last time they came, they fixed the air conditioning. I have been using them for around 15 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
cindy S.
02/2011
5.0
heating & air conditioning/hvac
 + -1 more
Received an estimate but decided to wait on installing furnace. Professional, personable and reasonable. Out of the three estimates received will choose Bryant when ready for replacement.
Description of Work: Received an estimate.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric M.
12/2010
5.0
heating & air conditioning/hvac
 + -1 more
Bryant Heating and A/C was an absolute pleasure to deal with. I called to make an appointment for an estimate and within a few days I had an estimate first thing in the morning. The following Monday the owner came back to go over our options and price points. I have to say that their customer service is excellent. We decided to go with them because of the high quality equipment, good reputation and they treated us well so far. They came and performed all of the work as expected and even cleaned up some of the duct work. They routed all of the pipes, wires, and ducting as neatly as possible (a big plus in my book). The furnace system is a dream. The house stays warm and comfortable all the time. I could not be happier with our decision to go with Bryant Heating and A/C. We look forward to many years of service from this company.
Description of Work: Install new furnace (Evolution Plus95S), humidifier, new A/C coil, and rework ducting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Charlene H.
06/2010
5.0
heating & air conditioning/hvac
 + -1 more
see above. Extremely satisifed.
Description of Work: Bryant installed a new heating and a/c system in our home. We were VERY pleased with the owner and the service we received. He made it a point to fully explain everything and was able to answer all of our questions. He responded to calls in a timely manner, unlike several of the other companies we sought bids from. (some did not even bother to return our calls.) The price was very fair, and the workers were polite and cleaned up after themselves eafh time they were here. They arrived when they said they would. We will definitely recommend them to others and would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Ed T.
01/2010
5.0
heating & air conditioning/hvac
 + -1 more
Excellent installation and a good recomendation for the equipment. This unit services the hot water tank, a radiant heat system and a standard hot water heating loop.
Description of Work: Replaced existing furnace and hot water heater with Weil McLain boilder and indirect fired water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,700
NANCY N.
09/2007
5.0
heating & air conditioning/hvac
 + -1 more
We plan on using them again because we are dissatisfied with our current company. They are phenomenal. The only reason we didn't sign up with them to clean our a/c system on a yearly basis is because they are kind of far away from where we live. In retrospect, they are great to deal with and they do the job right. They are great with installation and communication and assessments, so we plan to use them again as soon as possible.
Description of Work: This company installed the air conditioning unit in our really old 2000 square foot home right before this past spring season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
01/2006
5.0
heating & air conditioning/hvac
 + -1 more
THEY ARE GOOD. EVERYTHING TURNED OUT GOOD. I'VE BEEN WITH THEM FOR FIFTEEN YEARS. THE WORKERS HAVE ALWAYS BEEN NICE AND KNOW WHAT THEY ARE DOING. THE PREVIOUS OWNERS OF MY HOME RECOMMENDED THEM.
Description of Work: CLEANED AND SERVICED FURNACE FOR WINTER
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Service Categories
Heating and Air Conditioning,
Generator
FAQ
Bryant Heating & Cooling Systems is currently rated 5 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Bryant Heating & Cooling Systems accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Bryant Heating & Cooling Systems offers free project estimates.
Yes, Bryant Heating & Cooling Systems offers eco-friendly accreditations.
No, Bryant Heating & Cooling Systems does not offer a senior discount.
Yes, Bryant Heating & Cooling Systems offers emergency services.
Yes, Bryant Heating & Cooling Systems offers warranties.
Bryant Heating & Cooling Systems offers the following services: Installation and repair of heating, cooling, boiler, thermostat & furnace.