It was a big job, the windows were delayed and his communication was not good. One window was installed incorrectly and was the wrong size. After several calls, his wife told me his parents were sick and he had been away. Ok, but still a return call woud have been nice. There were a few problems with the windows, one was a mechanism issue which may have been caused by the GC. I was happy to pay but just please come fix it. The other is a larger issue. The windows were installed too far forward in the casing and one leaks and there is a noise issue. He offered to help, then vanished. The manufacturer also will not return calls. Very bad expereince.
Description of Work: I had been referred to Chris in 2007. He did work on another appartment I owned at the time. The work was good and I had no problems. I referred him to 2-3 other people. I purchased a new apartment and contacted him to again replace the windows this time with a full glass tilt and turn soundproof.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$20,000
02/2006
5.0
replacement windows
+ -1 more
HE CAME RIGHT OUT, WHICH WAS GREAT BECAUSE USUALLY YOU HAVE TO WAIT AT LEAST A WEEK. CHRIS PRICES WERE VERY FAIR, HE WAS EASY TO REACH AND VERY KNOWLEDGEABLE. WE'RE VERY HAPPY WITH HIM AND THE JOB HE DID.
Description of Work: THEY INSTALLED 16 NEW WINDOWS THROUGH OUT OUR HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows
FAQ
VIEWS BY CHRIS WINDOW REPLACEMENT is currently rated 3 overall out of 5.
No, VIEWS BY CHRIS WINDOW REPLACEMENT does not offer free project estimates.
No, VIEWS BY CHRIS WINDOW REPLACEMENT does not offer eco-friendly accreditations.
No, VIEWS BY CHRIS WINDOW REPLACEMENT does not offer a senior discount.
No, VIEWS BY CHRIS WINDOW REPLACEMENT does not offer emergency services.
No, VIEWS BY CHRIS WINDOW REPLACEMENT does not offer warranties.