Description of Work: We have had them out three times: (1) Leaking water pipe - Leaking badly!; (2) Replace leaking trap under bathroom sink; (3) Toilet backing up. In each instance, Russ (once with one other) arrived promptly, on short notice, acted professionally and charged reasonable rates. In the first two instances, Russ was able to sort out the problems quickly. In the last instance, after some investigation, he determined that I needed to have our septic tank drained, and advised calling a company that also came quickly, did a great job and charged reasonably.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael M.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Repaired a leaking pipe. He was neat and orderly. Went perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Pete C.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Did all plumbing on a complete kitchen and bath remodeling project. We're always on time, ready to work and very neat and job was very professional.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
steven C.
05/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Replaced leaking internal shut off to outside spigot with ball joint lever type handle. |Quick, professional & simple- I will use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kira S.
01/2015
5.0
plumbing
+ -1 more
Doug and his partner did great work. They first stopped by on a Thursday to assess what was needed. We had removed a 1 hole sink and replaced with a 2 hole sink. We needed all the plumbing rerouted for this new configuration. We also had a new faucet and garbage disposal to install. They came back Saturday morning. All in all, the job took about 3 hours. Cost was about $300. Its like looking and working great.
Description of Work: Installed a kitchen sink, installed a garbage disposal, and fixed a sticky flusher on the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mary C.
10/2014
5.0
plumbing
+ -1 more
Doug and Russ did a great job. It was all done in one day. Very clean They have done 2 smaller jobs for me since then.
Description of Work: They changed our oil burner to a natural gas unit and Mike Connolly of Shamrock Electric wired the 5 zone boiler with an outside temperature senser to increase the water temperature in winter and decrease it in the summer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
John J.
08/2014
4.0
plumbing
+ -1 more
unknown
Description of Work: They replaced a 40 gal hot water heater; work was done promptly and was high quality, professional work. It might have been a bit high priced, $800 for complete installation. Very courteous. No other negative items; over all, B+ | |
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$800
Michael B.
07/2014
5.0
plumbing
+ -1 more
Both Plumbers Doug and Russ both showed up on both days ready to work. They knew exactly what they had to do and began the work immediately upon arriving. I was stunned when Russ presented me with a lost piece of jewelry he found behind a stove. It showed me how honest these men were. Not just that, but there were a few valves that they needed to complete the job which we didn't have on hand. Doug advised me he would go to his plumbing supplier and pick it for me so that the job could be completed on schedule. As far as the job went, these two men wouldn't leave until they knew it was done right. They tested and explained everything to us and we were very pleased with the service they provided. We now have a beautiful functional bathroom with no leaks thanks to Doug and Russ. They will be getting any future plumbing business I may have.
Description of Work: This plumbing service was subcontracted to do the plumbing work in a bathroom I was having redone. They did all the rough in plumbing and finish plumbing including installation of a bathtub,vanity, toilet and all the finishing trim including body sprays, faucets etc. They also moved a washer/dryer to different part of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,620
Walter M.
03/2014
5.0
plumbing
+ -1 more
Both men showed up on time as promised . They assessed the situation and said that they could install it. The guys from Home Depot just looked at the area and said " WE can't install it cause everything is connected in floor and is covered up in basement ceiling". Well Russell and Doug didn't have a problem. Took about an hour and they kept the price the same as estimated on phone. My wife and I were happy with their service. Would use again.
Description of Work: Installed Dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ARTHUR T.
10/2012
5.0
plumbing
+ -1 more
Work was done in a timely and professional manner. The men arrived on time and obviously knew what they were doing. In addition, I had obtained several quotes and theirs was the best. All in all, i was very pleasedith these people and would not only use them again for my own plumbing and heating needs but, would definitely recommend them to others.
Description of Work: Jem installed an under sink food grinder and water purofier. Installed an under the sink food grinder and water purifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163
03/2006
5.0
plumbing
+ -1 more
JEM PLUMBING IS KNOWLEDGEABLE IN WHAT THEY ARE DOING. I HAVE NOT HAD ANY PROBLEMS WITH WHAT THEY PUT INSTALLED. THEY HAVE DONE A GREAT JOB. THEY DID THE RIGHT THING.
Description of Work: THEY PUT NEW PIPES IN AND HOOKED UP A DISHWASHER.
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Service Categories
Plumbing
FAQ
JEM PLUMBING & HEATING INC is currently rated 4.9 overall out of 5.
No, JEM PLUMBING & HEATING INC does not offer free project estimates.
No, JEM PLUMBING & HEATING INC does not offer eco-friendly accreditations.
No, JEM PLUMBING & HEATING INC does not offer a senior discount.
No, JEM PLUMBING & HEATING INC does not offer emergency services.
No, JEM PLUMBING & HEATING INC does not offer warranties.