Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Grout Medic - Nassau County South

Ceramic Tile, Bathtub Restoration, Floor Cleaning and Waxing,

About us

We are the leaders in Grout and Tile restoration and repair. Utilizing the latest technology and products we seek to maintain the highest standards of service and professionalism in our industry. The Grout Medic specializes in performing services on your existing grout and tile surfaces. Each Grout Medic technician is trained to evaluate your needs, and prescribe and perform the procedures for you in a professional and courteous manner while exceeding your expectations. At The Grout Medic, we can perform all of our services in both the residential and commercial environment. Each individual job we complete is designed to bring your grout and tile back to life, protect it for years to come and add value to your home.

Business highlights

20 years of trusted experience

Services we offer

Grout cleaning & sealing, color sealing, recaulking, regrouting, water damage & tile repair.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.559 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
0%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 26-50 of 59 reviews

Karen M.
05/2019
5.0
ceramic tile
  + -1 more
Came out perfect!
Description of Work: Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John O.
03/2019
5.0
ceramic tile
  + -1 more
Excellent service and work
Description of Work: Steam clean grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rene C.
08/2017
4.0
ceramic tile
  + -1 more
No complaints on my part
Description of Work: tub was refinished and tile was regrouted

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Alan L.
05/2017
4.0
ceramic tile
  + -1 more
Very quickly and efficiently.
Description of Work: 3 showers re-grouted.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Joseph W.
07/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0

$2,000

Response from The Grout Medic - Nassau County South
Hi this is Amir from the grout medic of Nassau.We haven't done the job for you,it's different franchisee who worked for you.I don't service franklin square.Please post this review for grout medic of north shore.thats not fair I shouldn't have this review on my profile.

Susan L.
03/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sybil O.
02/2016
4.0
ceramic tile
  + -1 more
unknown
Description of Work: Way too expensive to use again.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


NANCY V.
12/2015
1.0
ceramic tile
  + -1 more
unknown
Description of Work: I called for an estimate and there was no answer so I left a message to call me back and no one called back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Elizabeth B.
05/2014
4.0
bathtub refinishing, ceramic tile
  + 0 more
He came to give me an estimate the same day that I called, and scheduled the work to be done in less than seven days from the date of the estimate. The written estimate did not include all of the caulking that he said he would to do, but he did what he said. When he gave me the estimate, I was under the impression that he would have to remove all of the grout, but he only removed the remaining failing grout and roughed up the rest.
Description of Work: Completed removal of failing grout (started by homeowner), roughed up non-failing grout, re-grouted from listello to tub (5ft), caulked corners from ceiling to tub & tub to wall/floor.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Donna G.
03/2014
5.0
ceramic tile, floor cleaning, marble & granite
  + 1 more
Very satisfied. Would recommend highly!!
Description of Work: Job went smoothly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Robert S.
03/2014
5.0
bathtub refinishing
  + -1 more
They were outstanding and their prices were reasonable.
Description of Work: I used The Grout Medic for grouting the bathroom around the bathtub and around the sink as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

ANDREA F.
02/2014
5.0
bathtub refinishing, ceramic tile, flooring contractor
  + 1 more
They were punctual, flexible in scheduling and very neat. Be aware that in old tile this widens the joint slightly. I also had them resilicone the tub surrounds and they did a nice job.
Description of Work: Grout Medic repointed and sealed all the tile in three small 1930 era bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Elizabeth N.
02/2014
4.0
ceramic tile
  + -1 more
They were quick, even early for my appointment, but the cost was a little high.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROXANNE W.
01/2014
5.0
ceramic tile
  + -1 more
It was fine. They gave me what I thought was a reasonable estimate. The work was done satisfactorily. They are one of the good guys. My experience with them was all positive. They came and gave me an estimate within a few days of my call. I made an appointment a couple of weeks later and they came promptly to that appointment. The owner came with his workman and he was very cordial and pleasant and told the guy what to do and the work was done satisfactorily.
Description of Work: I used The Grout Medic - Nassau County South to clean and re-grouted the grout in my bathroom. They also replaced a broken tile and steam cleaned the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

John F D.
01/2014
5.0
ceramic tile
  + -1 more
Excellent job. Installed on time. Results are teriffic. Reasonable cost.
Description of Work: Installed new tiles on wet bar in basement and on walls in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Angela L.
12/2013
5.0
bathtub refinishing, ceramic tile
  + 0 more
Worker showed up on time, was actually about 1/2 earlier. Upon completion of work, cleaned and removed any debris left by grout and silicone removal. Bath tub area tile regrouted and sealed, like new.
Description of Work: Regrouted bath and window area of tub. Removed old silicone in corners and ceiling and resealed with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

scott C.
12/2013
5.0
ceramic tile
  + -1 more
Amir the owner was there for the first few hours and left his helper to do the rest. The job was complete in about 4 hours. The did great work, restored the bathroom almost to new again. $475 probably bought me another 5-10 years on this bathroom which was about 20 years old. The only thing I would recommend is to check the bathroom thoroughly before you let them leave. There was some grout smears on some tiles they must have missed and didn't clean up.
Description of Work: Carved out and applied new grout on bathroom tiled walls. Cleaned tiles and applied a paste to the floor grout to make it look new. Also recaulked second bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

David P.
11/2013
5.0
ceramic tile, flooring contractor
  + 0 more
They arrived on time - cleaned up - Job looks good - and I am completely satisfied.
Description of Work: Amir came to fix my shower floor.. He charged me $ 3150.00 to retiled the whole shower floor and regrout the entire shower. After doing that he advised we needed a new shower door. He charged an additional $ 650.00 for the door and installation job. After that I discovered the shower door in Home Depot was only $ 165.00 and wrote a bad review about him on Angie's List. He called and we resolved our difference amicably. I now have changed my opinion about his work and price to an A.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,800

Richard R.
10/2013
5.0
ceramic tile
  + -1 more
They finished the first bathroom on the first day... Then came back in a timely manner to complete the second bathroom. They did a very good job and seemed to have saved us several thousand dollars as were considering ripping out one or both bathrooms and starting from scratch. Now, a complete bathroom redo can wait... Thanks Grout Medic...
Description of Work: The grout medic recaulked, all of the grout in and around the shower base and throughout the bathroom floor. They also cleaned up all of the grout between the tiles in the shower, and fixed one broken tile, leaving the shower ready for shower door installation. Looks like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

LOUIS E.
05/2013
5.0
ceramic tile
  + -1 more
The Grout Medic's estimate was competitive with other bids received and the presentation was done in a very professional and knowledgeable manner. They arrived early at the appointed time and performed the service exactly as indicated cleaning our tiles making them look brand new. The color sealant just added a finishing touch which transformed our entire floor making it appear as if we had new tiles installed. The work performed was professionally done in a reasonable amount of time. It was a pleasure dealing with Grout Medic.
Description of Work: Steam clean the tiles and grout and seal the grout with color sealant in our den and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Christine L.
08/2012
5.0
ceramic tile
  + -1 more
completed in less than 1 hour, very happy with results
Description of Work: caulking of entire bathroom, removal and replacement of clear caulking at base of shower doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeanne K.
08/2012
5.0
ceramic tile
  + -1 more
They did a very good job. They did offer a great coupon which I took advantage of to get this work done. They were also very polite as they took off their shoes before they came in.
Description of Work: They grouted a shower area for me as well as replaced some tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Diane S.
07/2012
5.0
ceramic tile
  + -1 more
We are so incredibly pleased with the hard work these guys did for us! It came out AWESOME!!! It was so much work for them to remove so many tiles to repair the bathtub area where hidden behind were giant holes in the wall. They meticulously cleaned the mastic and old grout from them and put them back up after repairing the wall. We had so few spare tiles and they only managed to need one. I can't explain how much hard work this was for them to do and they did it in the hottest part of the summer. A great install on our tile floor and perfect caulking everywhere. They restored our bathrooms and they both look awesome! If we had known this was possible, we would have done it years ago. We could never have afforded to rip out everything and repair it all. Besides, there's no other way to preserve the historic look of a house.
Description of Work: 1) Re-grouted all the wall tiles in two complete bathrooms2) Repaired serious water damage behind tiles in bathtub area 3) Removed old tile floor and installed a gorgeous new mosaic pattern4) Cleaned and grout dyed floor tile in the second bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Anne Z.
03/2012
5.0
ceramic tile
  + -1 more
My bathroom has needed to be regrouted since I purchased the home in 1996 but I never had it repaired. I had another company give me an estimate recently and they said they would HAVE to remove all the tiles to fix the bathroom and that it could not be re-grouted and the cost would be at least $1200. I called Grout Medic and they were able to remove the old grout, re-grout and seal the tiles and made the bathroom look brand new in a matter of hours. I was shocked at the difference. My bathroom looks brand new. It was better than I had envinsioned. They completed that job for $600 so I had them do another bathroom that wasn't quite as bad for an additional $300 since I was so pleased with the results. I wish I had done this years ago. Amit and his helper did a fantastic job. They were very friendly, punctual and completed the repairs in the time promised. I would definitely use them again or recommend them without hesitaton.
Description of Work: Originally poorly grouted bathroom repaired. Grout Medic removed the old grout (without removing tiles) and regrouted and sealed the grout and tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Yin Jwu S.
01/2012
4.0
ceramic tile
  + -1 more
They are a very hard working team, did the job and when there was a problem they came and fixed it. I will continue to use them in the future.
Description of Work: I used the services of The Grout Medic of Nassau County South for ceramic tiles in December, 2011.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information


Service hours

Sunday:
9:30 AM - 3:00 AM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:30 AM - 3:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Bathtub Restoration,
Floor Cleaning and Waxing,
House Cleaning,
Flooring Sales and Installation,
Marble and Granite,
Water & Smoke Damage

FAQ

The Grout Medic - Nassau County South is currently rated 4.5 overall out of 5.

Sunday: 9:30 AM - 3:00 AM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:30 AM - 3:00 AM

The Grout Medic - Nassau County South accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Grout Medic - Nassau County South offers free project estimates.
No, The Grout Medic - Nassau County South does not offer eco-friendly accreditations.
No, The Grout Medic - Nassau County South does not offer a senior discount.
No, The Grout Medic - Nassau County South does not offer emergency services.
Yes, The Grout Medic - Nassau County South offers warranties.
The Grout Medic - Nassau County South offers the following services: Grout cleaning & sealing, color sealing, recaulking, regrouting, water damage & tile repair.
Ask for details.

Contact information


Service hours

Sunday:
9:30 AM - 3:00 AM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:30 AM - 3:00 AM