ISLAND GREENERY

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unknown

I never write reviews but I had such a great experience with them I had to share. The whole process was so smooth - from Mark coming and talking over what I needed, to Mark writing up a proposal/drawing, to giving an estimate to when the work would be completed. I was told sometime in July and the work was started on June 29th and it took just two days. I am so pleased I will have two full months of summer to enjoy it. I will definitely be using them again - they did a excellent job!!

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Lawn service is fine but I would not use them for anything else. The patio was supposed to be for a 12 x 12 shed. When measured the cement was 9 x 9. It took forever for them to fix it...now it is cracking. The pavers on the stoop cracked (done in 2013) .also took forever to fix but it looks like a 12 year old did it not a professional. Gene takes forever to call you back, he says the right things but never follows up/communicates when people are coming or when a fix will happen. I am tired of calling. Tired of promises. Very bad workmanship and customer services. Buyer beware. They should stick to lawns.

I had a very bad experience at Island Greenery when ordering trees to be planted by the nursery. I had visited the nursery for the first time several days earlier and spoke with a salesperson by the name of Cathy. My husband and I saw some trees we wanted and went home to take measurements. The next day we returned but Cathy wasn’t there so we waited an additional day to do the transaction with her. That was a mistake. We quickly chose the trees we wanted for delivery and planting by Island Greenery and then went to the register to pay. I noticed that the receipt was written up for a higher amount so the cost needed to be corrected. I asked about the Senior Discount of 10% as listed on Angie's List. She told me she wasn’t familiar with Angie’s List and what does that have to do with them. While I was at the register she kept interrupting the transaction taking some smaller sales for flowers and propane. This happened four times but I patiently waited. She then told me the total cost and I questioned it since it didn’t seem right so I asked if we were being charged for delivery since I didn’t come up with the same amount. She then crossed out the receipt that was at the register but instead of writing up a new receipt she rudely blurted out to me ‘I don’t know how you are adding it up but this is the amount.’ She seemed to be very annoyed to answer simple questions. Earlier when my husband asked about the warranty and how it would be applied if the trees died anytime during the coverage period she looked at him as if he was asking a crazy question. At this point, seeing her reactions and wondering if I could trust this nursery delivering and installing the trees we selected, I told her that I did not want the trees and I walked out. Too bad, since I thought we had found a good local nursery where we would do additional business. In fact, I had said earlier on when we attempted to pay, that after we finished I wanted to look around for additional shrubbery for my property. This was a very unpleasant and unexpected experience.

unknown

Provided a quote for a new patio and stoop for my backyard using ledgestone pavers. Mark from Island Greenery provided a quote for this service. He was always very reachable to discuss any questions about the quote and the work entailed. He could not be a nicer guy. They guys came when scheduled, did a great job, and I am very happy with the outcome. They were professional and cleaned up after themselves. I look forward to having them do more patio/landscaping work on my property.

unknown

We meant to use them again. They don't play around. They're very professional. Their material is top of the line. They guarantee their work. They gurantee their trees for 18 months. They're straight up. You know what you're getting. We're not getting ripped off. The quality of their product is top of the line. The price was good.

They're a good company and they do a good job. The ratio to price and service is excellent so I continue to use them. The responsiveness is the one thing about them and it can take a while for them to get back to you.

If I see something dying, they are quick to respond. They are very friendly and easy to work with. So far, they have been very good.

The quote was for pavers and landscaping. I did not go with them because they were too expensive.

The entire job went extremely well. The workers showed up around 8 AM and worked through the day until they finished at about 5 PM. They were very efficient and thorough and did a very nice job. Although the price was a bit higher than another estimate, they were worth the difference. Before we decided, they took us to one of their job sites, that was having similar work done, to show us the kind of work they do. I thought that was a nice touch.

I THINK THIS IS A WONDERFUL COMPANY. THEY HAVE DONE SUCH A GREAT JOB WITH MY LAWN, IT HAS NEVER LOOKED SO HEALTHY. THE REPRESENTATIVES ARE ALWAYS ON TIME AND FRIENDLY.

ROYAL LANDSCAPING DID A GREAT JOB. THEY WERE VERY PROFESSIONAL and EASY TO DO BUSINESS WITH. THEY REALLY MADE MY BACKYARD LOOK WONDERFUL. I AM VERY HAPPY and SATISFIED WITH THEIR SERVICES.