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CENTA PLUMBING & HEATING INC

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

We are a 4 truck operation. We have 8 employees who are skilled, trained technicians. Certified back flow testers and installers.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Service for all your plumbing and heating needs. We are also licensed fire sprinkler contractors. We have been servicing the metro area for 20 years. Also specializing in gas boilers and oil to gas conversions.

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
3%
3
3%
2
10%
1
14%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 1-25 of 29 reviews

Chris S.
10/2022
2.0
plumbing
  + -1 more
This company has the contract for plumbing and boiler maintenance at our complex. It's taking this company over 40 days. To resolve a leak and reactivate service with the utility company. They get two stars for having a nice truck and polite employees. Not sure they provided anything else.
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0


Response from CENTA PLUMBING & HEATING INC
Hi. I’m sorry you feel this way. Due to all the explosions that have happened over the past 5 to 7 years with gas piping, Conedison and National Grid has become very strict with gas. When a complex with 24 apartments gets locked down due to a leak in the house piping, we are now required to bring this gas line that was installed in 1950 up to today’s code. In doing this, we first have to get 12 individual permits for each address that is affected before we can even touch the piping. To do this our expediter has to enter in information about every address. Once we have the permit, we need to get into every apartment to make sure there are no gas dryers, and we have to install the new ball valves behind the stoves . We have to put proper lockable valves at the base of each riser. We have to go through every garage and basement or crawlspace to access the entire gas pipe and remove any illegal fittings and future tees. We also have to put in proper supports and sleeves through any block wall at the gas line runs through. Once all of this gets done then we have to test the main trunk line. Once the main trunk line holds, we continue to each riser. I’m sorry if you think this process is fast. We have done about 5 to 6 of these in garden apartment co-ops in the last year and they all seem to get done within two months. And this always depends on the work situation and where the gas line is located. If I had to guess right now, we have everything holding and the gas should be on within another week or two as long as paperwork is correct at the complex, we will have inspections with a DOB inspector and he will walk the entire gas line from the meters to every apartment. If you have any questions, feel free to reach out to my office and we can show you the paperwork and time that goes into a project like this with Con ed. and the department of buildings.

Martin B.
10/2020
1.0
plumbing
  + -1 more
I needed 2 bleeders put in my baseboard heating, no answer.
Description of Work: I called weeks ago did not receive the courtesy of a reply.
Rating CategoryRating out of 5

JoAnne A.
11/2019
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
My problem was not with the technicians, but with the owner--whose sole objective seemed to be finding ways to charge more money within the allotted service call time frame. Our gas heater went out on Friday morning and I was told no one could get here until Monday morning. The owner, Louis, showed up this morning at about 8:30. He touched the CO2 sensor and the burner went on. He said it should be replaced and told me a service call is $190 plus the part. Then he said the men would clean the unit for an additional $100. Assuming that the cleaning would be time-consuming, I said, "Fine." The technicians were here--start to finish--for less than 20 minutes. The so-called cleaning was vacuuming for a minute or two on top of the one minute it took to replace the CO2 sensor. And that's why he charged an additional $100? That's ridiculous. He didn't "lose" the men for the "extra work," as he had used as an excuse. He just found a way to charge us more money. If Louis had said, "Changing the sensor takes only a minute. While the technicians are there, we'll also vacuum out the burner, at no extra charge," this would have been a much better review. But I don't money-grub in my own business and don't appreciate when other business owners do. I paid the $326 bill, but will never use them again, and strongly recommend that you don't, either.
Description of Work: Gas burner was not working.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Anthony P and Marilyn M.
05/2019
3.0
plumbing
  + -1 more
They cut hole from my ceiling to check where the leak was coming from. They work hard to find the leak, They offered to cleaned out the place after they cut off a hole on my ceiling but my wife said she'll do it. They are pretty conscientious going up and down trying to see where the water was coming from.
Description of Work: I had a leak on my ceiling. they sent out two mechanics, they came and look for the leak, They cut a hole in my ceiling to check on the leak. They don't have to do any plumbing work, because there were no leak. They said the leak was coming from my tile in my caulking from the bathroom in the second floor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Irma C.
06/2017
5.0
plumbing, gas leak repair
  + 0 more
Centa satisfactorily finished the required work and they are now applying for the permits to have the gas turned back on.
Description of Work: Our gas service was shut off by Con Edison due to a gas leak. We were required to hire a licensed plumber to evaluate the gas lines. Centa gave us a estimate which they honored, when the other plumbers even refused to give us an approximate estimate. They also provided an electric water heater because after 3 months of bureaucratic dealings with the Department of Buildings and Con Edison and thousands of dollars spent, we still don't have gas service. If we ever have a leak again, we would first shut off the main gas line and then call Centa, NOT Con Edison as they place a lock on the meter and it will take months before you get the gas service back. Lesson learned!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geir K.
10/2015
1.0
plumbing
  + -1 more
My wife called Centa to come snake our bathtub drain. The plumber that showed up didn?t even know what he came to fix. He tried to snake it but did not manage so he tried our sinks but never got to fix it. One hour later he left, the drain was never fixed but he charged us 217$ FOR NOTHING. My wife that was home alone with the plumber was not comfortable with questioning the bill when he didn't succeed at what he came to do. I will never use Centa again.
Description of Work: We called to drain the bathtub drain.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

$217

Joseph L.
09/2015
2.0
plumbing
  + -1 more
YOU BE THE JUDGE!. $205 FOR A 10 MINUTE JOB TO CHANGE AND REPLACE ONE EXTERNAL PIPE??. WHEN EMPLOYEE ENTERED HOUSE, I ASKED HIM HOW LONG THE JOB WOULD TAKE. HE TOLD ME 10 MINUTES. I ASKED HIM HOW MUCH.HE TOLD ME $179. I ASKED HIM TO CALL HIS BOSS BECAUSE PRICE SEEMED HIGH. HE CAME BACK AT $205. NOT MUCH CAN DO ON THE FRIDAY AFTERNOON OF LABOR DAY WEEKEND. HAD TO ACCEPT PRICE BECAUSE OF CIRCUMSTANCES. AM CANCELLING MY ANGIE'S LIST SUBSCRIPTION IMMEDIATELY.
Description of Work: CHANGED A CRACKED TRAP UNDER BATHROOM SINK.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$205

Susan P.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$170

Roberta C.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leaky faucets, replaced valves, fixed dishwasher hook up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Joshua A.
04/2015
5.0
plumbing
  + -1 more
My low level cistern toilet was leaking where the flush pipe met the tank. These are old-fashioned toilets that are hard to come by in the US (still popular in Europe), so parts are extremely hard to come by. I had a feeling that the leak couldn't be fixed because the parts had a lot of wear and tear on them and finding the right parts and the right size would be near impossible. I called Centa because of all the positive reviews, and within an hour of me calling the company sent Felix and Rick. After observing the situation they gave me a couple of options. Option 1: Fix the leak, but parts will be expensive because I would need a chrome flush pipe, and then fitting the flush pipe is complicated because it needs to be cut to size, and you'll never get replacement parts for these types of toilets to be a perfect fit, etc. Option 2: Replace the toilet with a standard two piece toilet (which they recommended). Based on my math, I figured the cost would roughly be the same, taking into account parts and labor, so I opted for the new toilet. The toilet had to be ordered and arrived last night. I called Lou at Centa last night and he arranged for Rick to come back this morning before 9am to install the new toilet. Rick was very clean and thorough. I am very pleased with the outcome. I paid about $400 for the new toilet (which I bought on my own), and the cost of the removal of the old toilet and installation of the new toilet came out to $500, including tax. Rick was there for a little under three hours, which was a little longer than I had anticipated, but he is a perfectionist and very meticulous, so I appreciated it. Better than having him rush the job and do a sloppy job. I will definitely use Centa again in the future.
Description of Work: Removed an existing low level cistern toilet that was leaking with a brand new two piece toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

janet G.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: lou is very responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kourosh Z.
01/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were very good. They were efficient and on time. The price was very good too.
Description of Work: They changed my water heater and also changed some parts to my boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ilana K.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: WOULD RECOMMEND - EXCELLENT SERVICE |HONEST AND PUNCTUAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evan B.
06/2014
5.0
plumbing
  + -1 more
Very professional and experienced. It was a long process as the winter weather made things challenging, as well as dealing with DEP, but everything overall went great. I would definitely use their services again.
Description of Work: Completely replaced pipes from street into building as they were rusted and were bottlenecking water flow inside building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

MICHELLE R.
04/2014
5.0
plumbing, gas leak repair
  + 0 more
After the carbon monoxide detector in my house indicated a hazard, and after calling 911, the firefighters suggested I get my old oven serviced. I turned off the gas and pilot for the oven, overnight, and still had high readings for carbon monoxide. Unsure of who to call, I was fortunate to find Centa Plumbing and Heating's website which clearly states that they can inspect your appliances for common conditions causing this problem. Mario Centa was courteous (he called to let me know he was in traffic and on his way), respectful, professional and attentive. He patiently listened to the details of the problem, and then walked me through a thorough process of elimination, testing for carbon monoxide throughout the house. Sometimes service professionals are condescending or uncommunicative Mario was helpful and friendly. This matters to me as the owner of an old and quot;it's always somethingand quot; house who has had too many people treat me rudely while trying to take my money. Mario referred me to a chimney inspector when we narrowed down the problem. His price ($150) was very fair, both for his expertise, and for coming on short notice. I highly recommend them. If I need plumbing or heating work in the future, I am relieved to have found a reliable company.
Description of Work: Did a thorough inspection of my home to help me determine the source of a hazardous amount of carbon monoxide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

janet G.
08/2013
5.0
plumbing
  + -1 more
never a problem. they know how important their service is responds quickly
Description of Work: we have used lou from centa plumbing on more a dozen occasions over the last few years. work is done professionally and quickly. the best

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

b F.
04/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
A+ service and response during a very difficult time for everyone. New systems A+ Set temperature 5 degrees lower than old heating unit and house was nice and toasty. Would certainly recommend Centa and call on them again if needed.
Description of Work: Basement was completely flooded by Hurricane Sandy. Replaced water heater and HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Richard M.
02/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Our basement was flooded with 7 feet of water due to hurricane Sandy. As a result the oil furnace and hot water heater were destroyed. It was almost impossible to find someone to do the work in a timely fashion due to the high demand for plumbing and heating services and because we wanted to convert from oil to gas. I found Centa Heating and Plumbing on Angie's List and called them. They were the only company that was responsive and committed to starting the work in a reasonable time. They started in about 3 weeks, which under the circumstances was great. They have been totally professional and reliable. They performed all the work that they promised and we now have a functioning home again. I especially appreciated the high level of communication that occurred throughout the whole process so that we always knew when the work would be done and what was transpiring. They always came when they promised. I felt the cost was very fair for what had to be done. They will be my plumbing and heating company when I require services in the future.
Description of Work: Performed oil to gas conversion in response to flooding due to hurricane Sandy. Removed old oil furnace and oil tank, installed new gas meter, gas line and new 120,000 BTU gas forced air furnace. Removed destroyed hot water heater and installed new 50 gallon hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

vincent C.
12/2012
5.0
plumbing
  + -1 more
Job went smooth from start to finish.
Description of Work: removed blockage bathroom sink, replaced pipes that leaking.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Maria T.
10/2012
5.0
plumbing
  + -1 more
The entire process was fluid and painless. I do not have a single complaint about the conversion.
Description of Work: Conversion to natural gas heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jackie S.
05/2012
5.0
plumbing
  + -1 more
I was satisfied with their service. They did a very good job and I have had no problems since.
Description of Work: They replaced my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Stan P.
01/2010
4.0
plumbing, water heater repair
  + 0 more
While it took several days (because of a snowstorm) to remove the old heater from in front of the house, allwork was done as promised and crew was professional and timely. Old heater was removed andplaced outside and minor additioanl plumbing was done to accommodate the new heater. Crew cleaned up and left the place in the same condition.
Description of Work: Called in the morning to have an estimate done on replacing a 14 year old hot water heater and service rep came as promised at the appointed time, and after getting an estimate and checking prices in the area as comparable, agreed to have company install that same done. By 6 PM the new heater was installed and operating.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

m .
11/2007
5.0
plumbing, water heater repair
  + 0 more
No problems. Hot water restored in four hours.
Description of Work: Replaced my hot water tank and shut off valves. Professional and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,365

ROBERTA A.
02/2006
5.0
plumbing
  + -1 more
I FEEL THIS IS A PUNCTUAL AND PROFESSIONAL COMPANY. THEY TAKE THE SNAKE THROUGH THE SEWER A COUPLE OF TIMES TO MAKE SURE ALL THE PARTICLES ARE OUT. NOW THE WATER CAN RUN FREELY THRU THE DRAINS.
Description of Work: UNCLOGGED SEWER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

01/2006
1.0
plumbing
  + -1 more
THEY CAME INTO MY HOME AND RIPPED ME OFF, THEY CHARGED ME A WHOLE LOT MORE FOR THE JOB THEN IT WAS WORTH, ANOTHER PLUMBER TOLD ME IT WAS ONLY A TWO HUNDRED AND FIFTY DOLLAR JOB.
Description of Work: REPAIRED BATHROOM PIPING.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$950

Response from CENTA PLUMBING & HEATING INC
It's always easy to have someone come into a house to comment after a job is performed. Some people don't understand that we have to warranty our work so it has to be done correctly. Here in June of 2013 we still never had a call back on our job. I would say it was done correctly and we can't compete with unlicensed professionals.
    • 1(current)
    • 2

Contact information

38-11 Bell Blvd, Bayside, NY 11361

Centaplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Natural Gas Lines

FAQ

CENTA PLUMBING & HEATING INC is currently rated 4.1 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

CENTA PLUMBING & HEATING INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, CENTA PLUMBING & HEATING INC does not offer free project estimates.
Yes, CENTA PLUMBING & HEATING INC offers eco-friendly accreditations.
No, CENTA PLUMBING & HEATING INC does not offer a senior discount.
Yes, CENTA PLUMBING & HEATING INC offers emergency services.
No, CENTA PLUMBING & HEATING INC does not offer warranties.
CENTA PLUMBING & HEATING INC offers the following services: Service for all your plumbing and heating needs. We are also licensed fire sprinkler contractors. We have been servicing the metro area for 20 years. Also specializing in gas boilers and oil to gas conversions.

Contact information

38-11 Bell Blvd, Bayside, NY 11361

Centaplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM