South Bay kitchens & Baths

It was horrible! Jason and Harry are nothing but liars and thieves. Our kitchen makeover was one of the worst experiences I have ever had. I could go on forever with all the lies but I will share just this one experience to give you a taste. After 3 failed attempts over three weeks to get a delivery date for our countertop I went to the store. I met with Harry and told him I was not leaving until I had an arrival date in writing ( we had been lied to for the entire 6 weeks it took to complete our small 10x9 kitchen). He told me too bad. I explained he had $30000 of my money and I wanted some answers. He said, well that's your fault for being so stupid and giving it to me! I was astounded and refused to leave and refused to stop asking for it in writing. Harry refused and began screaming at me ( by the way I am a 35 year old female kindergarten special education teacher). He told me he was going to pick me up and throw me out the door. He got so close to my face he spit on me as he yelled. He told me I would never see my countertops. His secretaries were very kind and tried to calm him down. He then threatened to call the police to have me removed. I replied, "please do,". When the police arrived they reprimanded Harry for wasting there time and having them rush over in the rain because he dialed 911. They told me he did not have to put anything in writing and I left with the police officer. When we got outside the officer said, "what an arrogant a******!" He went on to explain that I am not the only person to have problems with them. Harry has called the police many times because of disgruntled customers and the police had given him a final warning that they were not there to manage his poor business practice. The officer was very kind and gave information for pursuing the matter in court. I called everyday 3 times a day after that to get answers from Harry and Jason. Miraculously my countertop arrived in 2 days. The kitchen was completed but the hassles, lies, and frustration weren't worth it. Avoid these charlatans as best you can!!!!

March 09, I ordered a new custom cherry bath vanity and new granite counter tops for the bathroom and for my kitchen, I was told the cabinet would take 6 ot 8 weeks to build and the stone tops would be ready before that. 8 weeks passed and I had to hound the owner as to the status of my items. Finally the kitchen counter tops and the bath vanity arrived. I asked the owner where the bath counter top was and he became so agittaed with me asking where my stuff was that he bagan to visually become nervous and could not give me an answer. I ended up having to call the distributer who told me that my counter top was still in Greece and the distributer told me she told the owner this very thing yet he told me he did not know where the stone was. Bottom line, the stone did not arrive until 5 weeks later so I was not able to use my bathroom for that long. This lasted through end of June - much longer than the 6 - 8 weeks he promised the job completion. This kind of stuff went on during the whole project - vague about when things will be done, getting nervous when I ask for a status, not expediting the job quick enough. There were a whole host of other problems too - scratced counter tops one is still scratched and they could not correct it, mismeasured back splashes, they installed a cracked bathroom sink which they tried to hide the crack with a line if silicone, ver4y poor workmanship. Harry is a nice guy but just cannot expedite a project and inept at resolving many of the problems in a timely fashion.