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Terminix International

Pest Control, Home inspection

About us

No other pest control company offers a stronger guarantee than Terminix®. Terminix offers guaranteed coverage against 27 of the worst pest varieties. We will work to get pests out and keep them out. Additional DBAs - Terminix International Company LP, Terminix Pest Control.

Services we offer

Residential and commercial ant, mice, pest, termite and bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.413 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
38%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-13 of 13 reviews

Gregory G.
08/2018
1.0
pest control
  + -1 more
I called on a Monday morning and was told someone would be there that day between five and seven pm. No show, no call. My husband called the next morning, Tuesday, and was told we had an appointment with "Chris" for the next day, Wednesday, between two and four. Again NO SHOW, NO CALL!!! We will be finding some other company to take care of our pests.
Description of Work: Exterminating a hornets nests behind vinyl siding on house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Terminix International
Thank you for posting your experience on Angie's List! A copy of your review has been forwarded to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced.

Nicholas E.
05/2017
5.0
pest control
  + -1 more
I’m very happy with them as well. They have been hired to come out every month or couple of months. I think they are a little high but I don’t know what other companies are charging. I thought for what they did and came out, they weren’t here very long I thought the price might have been a little high. They’re contracted to come here.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Tom M.
08/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Checked entire home inside and out for termites

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Nancy C.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: I have used Terminix for about 5 years now and have been very pleased. They took care of a severe carpenter ant infestation and now keep them at bay. They also take care of any other pests, including spiders, bees, mice, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rosemary C.
09/2014
5.0
pest control
  + -1 more
I have been using this company for over 10 years. They always come when they are scheduled to come and do a fantastic job. I will continue to use them for years to come as well as recommend them to others.
Description of Work: I initially called them 10 years ago due to termites. Since they have been coming out I have not see the first termite or had any other problems with bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise S.
09/2014
4.0
pest control
  + -1 more
They were okay. They didn't kill all the bugs, but we haven't called them back out yet so it's not their fault. They were very good.
Description of Work: They sprayed for bugs.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn F.
09/2014
4.0
pest control
  + -1 more
They don't stay long when they come out and their price goes up every year. I started out with them at like $75/service and now it's up to over $100/service which I find annoying. Other than that, they are fine. I'm going to start shopping around though.
Description of Work: They come out regularly for me to treat for general pests. I would prefer if they didn't come in the winter time actually though. I asked for that once and they said they cannot do that.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$100

Sandra H.
08/2013
5.0
pest control
  + -1 more
Very thorough, good follow-up
Description of Work: They helped us get rid of the mice in the garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Janet M.
05/2013
3.0
pest control
  + -1 more
I took the free inspection but declined to hire them for the exterminating. They charge almost $ 2,000 to set and monitor feeding stations with no quarantee or provision for repair of damage to the structure. Instead I read up on termites and ordered online the same tyoe of feeding station/bait traps Terminix uses for about $300 and spent another $300 on new basement windows. So far so good.
Description of Work: Inspected basement for termites

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Joel D.
07/2012
5.0
pest control
  + -1 more
Their pricing is reasonable and they come whenever you need them. The name of the person who worked on the hives was Micheal and in general, he has been great and wonderful, he did a good job and I will not use anybody else except him.
Description of Work: We just used Terminix last week because we had a huge hive of wax.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail M.
03/2012
4.0
home inspection, pest control
  + 0 more
The pricing was extremely reasonable compared to other places. I did have to call them back once for centipedes. They were very personable.
Description of Work: They did the inspection for me when I purchased my home. I have also used them for routine pest control.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Stephen P.
10/2011
4.0
pest control
  + -1 more
They are fine. I think they are average. I still get ants all the time. I haven't compared their prices.
Description of Work: I used Terminix for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Dawn M.
09/2011
5.0
pest control
  + -1 more
I’m under contract so when I have problems they come and take care of them. I haven’t had any problems with them.
Description of Work: Terminix does our pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    50 Vantage Pointe Dr Ste 1, Batavia, NY 14020


    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Home inspection

    FAQ

    Terminix International is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 12:00 PM

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Terminix International accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Terminix International does not offer free project estimates.
    No, Terminix International does not offer eco-friendly accreditations.
    No, Terminix International does not offer a senior discount.
    No, Terminix International does not offer emergency services.
    No, Terminix International does not offer warranties.
    Terminix International offers the following services: Residential and commercial ant, mice, pest, termite and bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.

    Contact information

    50 Vantage Pointe Dr Ste 1, Batavia, NY 14020


    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 12:00 PM