Foxy Home Enhancements LLC

I went with Foxy HE because the estimate was slightly lower, and Bill came recommended by a colleague of mine. I have a feeling, though, that in the end it will end up costing me more. I needed the gutters and drainage, as I was getting some water in the basement, especially on heavy rain days. They completed all work, and did it in a timely manner, but the outcome wasn't exactly what I was looking for. The gutters are okay, but I wasn't crazy about the way they were done. On the one side of the house, they had to be split because of the chimney, and I was okay with that. But they also split the other side diverting water to the back of the house as well as the front. I was concerned because the downspout emptied close to the house, and that end of the basement doesn't have any drainage in the floor, as the front does. They eventually put a downspout in that extended out into the yard, with a hinge on it, so I can raise it to mow the lawn, etc. Not ideal, but it works. The real issue I have with them is the lawn drainage. First off, I assumed that they would fully bury the pipe, but the top of it sticks out of the ground. I've reseeded the grass there, so it's not so noticable, but I still have to be a little careful mowing. The next issue occurred when it was raining. I went out after the storm and reached in the end of the pipe, the end that's supposed to eject the water, but it was bone dry. And there was more water (in my opinion) in the basement than usual. I'm convinced that they didn't slope that end of the pipe enough, and instead created a sort of flattened "U", so the water just collects in the center and eventually drains right back into the ground (and into my basement). As if that wasn't bad enough, I've been told by one of the city code guys that I could be ticketed for the way it's set up, because it ejects the water (or is supposed to) to the front of the yard, but right onto the sidewalk. I've also been told that if the water creates an icy walkway, I might get sued if someone happens to fall there. My distinct memory is of standing right there with Bill and having a conversation in which he told me they would make sure it conformed to all codes, etc. My thought was that it would end underground in a gravel bed or something. I called Bill and asked him to come out and look at it, and perhaps check the slope, or see if we can determine if it WILL be okay, code wise. He told me it would have to be sometime next week. That was almost three (four?) weeks ago, with no contact. To me, that's completely unprofessional. If you feel like you've done the job you were hired for and that it's the way it's supposed to be, then be professional enough to say so, and we'll have it out. But just to avoid the issue? Not cool. Now I've either got to hire somebody else to fix it, or try to rip it out myself, so as not to run afoul of the law. Needless to say, I won't be recommending them, nor will I be hiring them again, which is a shame, because I still have work that needs to be done on the house. Had they stood behind their work, they would have had more business.

they sent very young guy he did not even know what had to be done and had no suppies. we had to tell him what had to be done using our copy of work order. he tried but did not have knowledge or experiance to do job right. all the work had to be redone little over a year later bathroom fan klunked every time wind blew new contractor found fan damper was installed upside down foxy told us they could do nothing more about it they tried putting shroud on to roof vent that was not problem all it did was catch leaves and water the kithchen floor support is not in middle of floor so it still sags on on side and roof over hang started to slip off house they put it on outside of siding not to house structer had to have all there work redone bad workmanship and bad customer service

I called the company and the owner set up an appointment immediately to come look at the window. He told me about my options for different windows and prices and took measurements. Then he wrote up an estimate on the spot, which my wife and i accepted. When the window came in he set up an appointment for installation. One of his workers arrived to our house, on time, and did a great job with the installation. The product was good quality and the work was excellent! The worker did a perfect job cleaning up after he was done and removed all debris from the premises. Also...while he was working on the outside trim he had to stand in one of our flowerbeds. He didn't damage any flowers or bushes and there was NO debris left in the bed.