Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

BEN'S APPLIANCE & KITCHEN

Kitchen and Bath Remodeling, Appliance Repair, Appliance Repair - Small

About us

8 EMPLOYEES. NO SUBS. CHARGES A FLAT RATE. TRAVEL CHARGES APPLY. EXTRA CHARGE FOR AFTER-HOURS SERVICE.

Business highlights

66 years of trusted experience

Services we offer

LARGE AND SMALL APPLIANCE REPAIR.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
25%
2
25%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
2.7
professionalism
3.3
responsiveness
3.7
punctuality
3.7
Showing 1-4 of 4 reviews

Gregory G.
06/2022
2.0
appliance repair
  + -1 more
đź‘Ťđź‘ŤDelivery of Clothes Washer. Upon my order (June 9, 2022). Was promised delivery of Dishwasher,June 16th, I took a day off work (cost ne $475) to be there for installation, as in-home service companies require. After THREE calls to "Ben's Appliances" & 3 DIFFERENT employees +My FULL PAYMENT (!) , they blame a 3rd party Dishwasher installer", "Jack"... Ben's Appliances would NOT give me Jack's ph #. Last rep who took my call stated, "Jack has to come in tomorrow. I'll talk to him". Do yourself a favor. Buy your Appliances from Alden, Attica, Akron or Chili.
Description of Work: Ordered Dishwasher & Washer

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Gigi M.
09/2015
1.0
home remodeling
  + -1 more
unknown
Description of Work: It took Ben's 10 1/2 weeks to fix my refrigerator. I got the run around, I was promised time and time again the parts were coming and every time I called it was a different story. They're coming from the Carolina's, then from St. Louis etc. I called Whirlpool and Marcone's during this time and the parts were available. At one time I was told I was on the schedule and they'd be out to fix it, they never came and when questioned they said there were three other customers with the same name on the schedule that's where the mistake came in. Extremely unbelievable to say the least. I had to rent a refrigerator, it cost me around $120.00 and that's with the first four weeks free. I would never recommend Ben's for any kind of service.
Rating CategoryRating out of 5

08/2006
5.0
home remodeling
  + -1 more
I felt that Ben's Appliance & Kitchen had a good design. They have very high quality products. They didn't rush us and took their time to make sure everything was of the highest quality. We highly recommend them to our friends and family.
Description of Work: We hired Ben's Appliance & Kitchen to remodel our kitchen. They replaced the cabinets and counter-tops. They also did some drywall and carpentry work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Michael N.
08/2006
3.0
appliance repair
  + -1 more
I would probably look around first for someone maybe a little cheaper. The service guy from Ben's Appliance & Kitchen Center was a little rough around the edges. The appliances were fixed when they left.
Description of Work: Ben's Appliance & Kitchen Center had to come out and fix our stove and our dryer.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    634 E MAIN ST, Batavia, NY 14020


    Service hours

    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 7:30 AM
    Friday:
    8:00 AM - 8:30 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Appliance Repair,
    Appliance Repair - Small

    FAQ

    BEN'S APPLIANCE & KITCHEN is currently rated 2.8 overall out of 5.

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 7:30 AM

    Friday: 8:00 AM - 8:30 AM

    BEN'S APPLIANCE & KITCHEN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, BEN'S APPLIANCE & KITCHEN offers free project estimates.
    No, BEN'S APPLIANCE & KITCHEN does not offer eco-friendly accreditations.
    No, BEN'S APPLIANCE & KITCHEN does not offer a senior discount.
    No, BEN'S APPLIANCE & KITCHEN does not offer emergency services.
    No, BEN'S APPLIANCE & KITCHEN does not offer warranties.
    BEN'S APPLIANCE & KITCHEN offers the following services: LARGE AND SMALL APPLIANCE REPAIR.

    Contact information

    634 E MAIN ST, Batavia, NY 14020


    Service hours

    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 7:30 AM
    Friday:
    8:00 AM - 8:30 AM