Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Arctic Refrigeration Company of Batavia

Heating and Air Conditioning, Energy Efficiency Auditing

About us

Since 1947, Arctic Refrigeration has served people, businesses and farms throughout the country! We are your residential, commercial, agricultural and industrial professionals! We keep you and your products comfortable, when it matters most! We are a small company with big values, with under 20 employees we can focus on what matters, your satisfaction!

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Heating, air conditioning, geothermal, generators, refrigeration, restaurant equipment (installation, sales, and repair), agricultural storages and ventilation

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.3
responsiveness
4.5
punctuality
4.8
Showing 1-3 of 3 reviews

Jim D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,800

Martha T.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
I was very disappointed with this company, I would not call them Professionals, The "kid" that showed up @ my house to do the estimate was completely uneducated on my system, he handed me some brochures, and when I asked for recommendations, he was absolutely no help. We ended up going with a smaller local company, ( Pro Mechanicals of WNY) that were straight forward and extremely helpful. They gave us an honest price and created a new design for us, they did impeccable work. The guy that came (John) took extra time out to sit down and go over all our questions, I would recommend that you stay away from Artic and I hope that this will lead you in the direction of a true professional, Thanks PRO !
Description of Work: Estimate for new furnace and AC system

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Response from Arctic Refrigeration Company of Batavia
(member name removed), We apologize for any poor service you may have received. We pride ourselves in our professionalism and education in our trade. If you received poor service, we assure you this is not a normal occurrence and we would like to talk to you personally to discuss your experience. We are happy to hear that you received great service from another local company, we applaud great customer service from any company. Thank you for your honest review .

Gella S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
We got several estimates, and Arctic's was in the middle. But they offered some creative solutions to our heating/cooling situation and even did some additional research for us. They provided us with literature and patiently answered the hundreds of questions we had! Then (of course) we wanted the work done quickly, and they came through in fine fashion. On top of all of this, the workers were pleasant and actually nice to have around the house! WE HIGHLY RECOMMEND ARCTIC!
Description of Work: These guys were GREAT -- they came when they said they would, they listened to our concerns, and they did what they promised. When we had a problem several months later, they came right back. You might find somebody cheaper, but you won't find anybody better!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    26 Cedar St., Batavia, NY 14020

    arcticrefrigeration.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Energy Efficiency Auditing

    FAQ

    Arctic Refrigeration Company of Batavia is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    Arctic Refrigeration Company of Batavia accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Arctic Refrigeration Company of Batavia offers free project estimates.
    Yes, Arctic Refrigeration Company of Batavia offers eco-friendly accreditations.
    No, Arctic Refrigeration Company of Batavia does not offer a senior discount.
    Yes, Arctic Refrigeration Company of Batavia offers emergency services.
    No, Arctic Refrigeration Company of Batavia does not offer warranties.
    Arctic Refrigeration Company of Batavia offers the following services: Heating, air conditioning, geothermal, generators, refrigeration, restaurant equipment (installation, sales, and repair), agricultural storages and ventilation

    Contact information

    26 Cedar St., Batavia, NY 14020

    arcticrefrigeration.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed