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PTO Home Service & Repairs

4.9(
145
)

Handyman Services, Plumbing, Drain Cleaning,

... +27 more

About us

Estimates are free. Some plumbing jobs carry a standard price in accordance with National Average for our area. My personalized service as well as problem solving create repeat, trusting customers. It' s about quality, a finished product and fair pricing. Attention to detail in your home is important. I wear many hats as plumbing and carpentry sometimes fall together.. Whether its whole house plumbing, a repair or replacement. The job gets completed and I guarantee my workmanship. Large jobs may require a deposit. Being just one person may cause time constraints as I pace myself. I deal direct with homeowners: No coordinators, no absentee landlords or bank building loans. Final approvals are done by the owner during a walk through. Any coupons are redeemable for services only, not for materials. Sales tax is added as required. I make appointments (leaving a 2 hour window usually on Saturdays) to review the details of a job thus calling back with a price and a start date. Some emergency jobs accepted. if emailing please include address, phone number & some details about the work needed. Prices cannot be given sight unseen. Details are important to assure fair pricing. Hourly rates do not apply. Thank you. Phil O'Brien

Business highlights

22 years of trusted experience

Services we offer

Plumbing, small drain cleaning, pump installs, gas lines, water heaters. frost free hose spigots, toilets, Repairs on tubs & showers, disposals, dishwashers, winterizations, Some carpentry. Tape and compound, sand and prime. Made ready for you to paint.

Services we don't offer

No roofing and no roof related issues (nothing above 10 feet high please), No chimneys, yard work, gutters, walkways, tile & masonry. Time constraints prevent me from doing very large jobs ex: kitchen and total bathroom remodeling are no longer available. No Whirlpool tub or Jacuzzi issues.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9145 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
2%
3
2%
2
3%
1
3%
Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Write a review
Showing 126-145 of 145 reviews
Audrey T.
08/2015
5.0
electrician, handyman service, plumbing
  + 1 more
unknown
Description of Work: Retaped a ceiling, installed new handles/shower faucets in 2 baths, fixed a wall, installed new vanity, mirror & lighting fixture, installed shut-off valves to both showers by cutting access panels behind each, installed shut-off valves under sink in new vanity, fixed 2 toilets, fixed leak to outside water.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Ben J.
06/2015
5.0
handyman service
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Jeff A.
06/2015
1.0
handyman service
  + -1 more
See above.
Description of Work: Came to the house to give us an estimate. Seemed nice, even tightened a leaky valve for us. Then he took tons of pictures and now we have never heard back from him. Not sure what happened, but I certainly cannot recommend.
Rating CategoryRating out of 5
responsiveness
1.0
Response from PTO Home Service & Repairs
No weight is give to this review as no paid work was started or done.
Michael M.
06/2015
3.0
handyman service
  + -1 more
unknown
Description of Work: Contacted them for an estimate and was told they would call me back to schedule a time.This was five weeks ago and I haven't heard from them. Obviously it was a major turn-off. I am reluctant to consider this company going forward.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
Response from PTO Home Service & Repairs
In searching back in my records you are correct. It is a very, very busy time and something did get overlooked. It's rare that I don't respond but I'm always compelled to respond to a review as it can be detrimental on my reputation. At this time I am very booked and we would be looking at work possibly in September 2015. I'm sorry for your dissatisfaction. Angie's List is a successful means of advertising and keeps everyone busy. Have a nice day sir and I hope you found someone who can meet your needs.
Cecily S.
05/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: He did several odd jobs. Did all very well. Will use him again soon.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tiffany O.
05/2015
4.0
handyman service, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99
JOHN T.
04/2015
5.0
handyman service, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Replaced water heater (and took old one away). The water heater was not draining well, but Phil dealt with the problem and kept moving. Phil laid cardboard down so as to not mark up the floor. He worked efficiently and got the job done in a few hours. Phil was personable and easy to get along with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$739
Jonathan M.
04/2015
5.0
drain cleaning, handyman service, plumbing
  + 1 more
unknown
Description of Work: Clogged Kitchen Drain -- deep clog
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Elaine C.
12/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: Ceiling repair, light fixture replacement, | |Quality work
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from PTO Home Service & Repairs
Thank you for your fine review. I can highly recommend the above as a favorite customer and very pleasant to do work for. Enjoy the coming holidays.
Dwight B.
12/2014
4.0
handyman service
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$359
Response from PTO Home Service & Repairs
In trying to wrap my head around this review, the customer seemed happy and satisfied with the quality and time frame of work. If it was a time issue you cannot rush carpentry without having mishaps or even an accident. Everything was protected and we ended with full payment and a handshake so I just don't get it. All was discussed and approved. It was even left prepared for the customer and son to paint. I always confront reviews especially if it seems confusing. Sorry for any dissatisfaction as I believe we communicated well at the time.
Chris L.
12/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: Installed an wired new electrical outlet, and bathroom vanity lamp. Did a great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from PTO Home Service & Repairs
Thank you for the review. It is greatly appreciated and noted. Happy Holiday's
laura P.
12/2014
5.0
handyman service
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from PTO Home Service & Repairs
Happy Holiday's and thank your for the review.
Kevin M.
10/2014
5.0
handyman service, plumbing
  + 0 more
unknown
Description of Work: Installation of a side vented 40 gallon water heater......$250 less than quote from a larger plumbing firm.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Response from PTO Home Service & Repairs
Thank you sir.
Anthony K.
06/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: Installed several new walls in outside shed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$640
maureen H.
06/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: Installed 2 railings on my back steps. It went fine - no issues whatsoever! :) And I got to keep my homeowners insurance coverage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from PTO Home Service & Repairs
Thank you
mary C.
05/2014
1.0
handyman service
  + -1 more
unknown
Description of Work: Initially very responsive to request to offer an estimate. Came, reviewed work requested to be done. Said he would contact us. Did not call back. Did not provide service as requested. Have not heard from him in weeks.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from PTO Home Service & Repairs
To put it simple I was not interested in taking on the job (as your previous contractor). Two wrongs don't make it right and calling you back slipped through the cracks as I have many calls each evening and try to respond to all. No work was done! Usually people are looking for quotes from a number of contractors and decide from there. Honestly. I will suggest you call a chimney specialist to handle the fireplace situation. It's marble and tile and would be best for a professional in that field to do the job. I'm not in the habit of doing shoddy work or possibly stepping on the toes of a good granite or marble company. Sorry on the non-call back in a timely fashion.
George L G.
07/2013
5.0
deck cleaning, handyman service
  + 0 more
On time and neatly.
Description of Work: Decks washed & 1 stained, misc. painting.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Charles M.
11/2012
5.0
handyman service
  + -1 more
unknown
Description of Work: Repaired a cabinet door that kept falling off.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
George M.
11/2011
5.0
plumbing
  + -1 more
m
Description of Work: Phil O'Brien (P.T.O.Home Service & Repairs) helped us to contact the faucet manufactuter and we received a new faucet under warranty. He repaired the leaking kitchen faucet which took several hours due to an initial faulty installation of the faucet in our granite countertop. Great job. Took patience and skill. Phil was pleasant and professional. We felt the job was worth more than he charged so we paid him more.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from PTO Home Service & Repairs
Member. I'll admit at first I wasn't too sure but I'm very persistant as you gathered. I may not win a lottery but I make sure I win battles that are challanging. You are a pleasure to work for and your generousity is so appreciated as is this review. I know you have future work on the way so please do call when ready. Again thank you.
TOM M.
08/2011
2.0
handyman service
  + -1 more
See above
Description of Work: I contacted the firm to replace rotted trim above my garage door. The owner came to evaluate the job and provided an estimate . I agreed to the terms and was given a start date. The owner cancelled because of an emergency job then cancelled because of bad weather. I advised him that I would be going on vacation and would contact him to reshedule when I returned. I e-mailed him when I returned asking to reschedule my job but never heard from him again.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

Contact information

7 Phillips St, Ballston Lake, NY 12019

http://www.ptohomeservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Handyman Services,
Plumbing,
Drain Cleaning,
Drywall,
Interior Painting,
Electrical,
Unfinished Carpentry,
Doors,
Cabinet Refacing and Refinishing,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking

FAQ

PTO Home Service & Repairs is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

PTO Home Service & Repairs accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, PTO Home Service & Repairs offers free project estimates.
Yes, PTO Home Service & Repairs offers eco-friendly accreditations.
Yes, PTO Home Service & Repairs offers a 5% senior discount.
No, PTO Home Service & Repairs does not offer emergency services.
Yes, PTO Home Service & Repairs offers warranties.
PTO Home Service & Repairs offers the following services: Plumbing, small drain cleaning, pump installs, gas lines, water heaters. frost free hose spigots, toilets, Repairs on tubs & showers, disposals, dishwashers, winterizations, Some carpentry. Tape and compound, sand and prime. Made ready for you to paint.
No roofing and no roof related issues (nothing above 10 feet high please), No chimneys, yard work, gutters, walkways, tile & masonry. Time constraints prevent me from doing very large jobs ex: kitchen and total bathroom remodeling are no longer available. No Whirlpool tub or Jacuzzi issues.

Contact information

7 Phillips St, Ballston Lake, NY 12019

http://www.ptohomeservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM