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Innovations by VP

Countertops and Backsplashes, Kitchen and Bath Remodeling, Plumbing,

About us

Innovations by VP, a Division of VP Supply Corp Innovations by VP is your kitchen and bath design resource. Our 7 unique showroom are located in Buffalo, Rochester, Syracuse, New Hartford, Ballston Lake and Morrisonville, New York as well as in Erie, Pennsylvania. With over 50 experienced kitchen and bath design professionals across our locations.

Business highlights

21 years of trusted experience

Services we offer

Innovations by VP has the depth that can offer any new build or remodeling homeowner an "innovative" perspective at the endless possibilities of design.

Services we don't offer

Installation


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
40%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-10 of 10 reviews

Susan W.
08/2015
4.0
countertops, plumbing
  + 0 more
We did research online to find the faucet and found it at Innovations by VP. They had several faucets on display as well as the sink we purchased. We were able to put them together to see what the finished product would look like before purchasing the faucet. They had a counter very similar to ours so it worked out great. They did not have the faucet in stock and it came in when promised.
Description of Work: We purchased our new Moen kitchen faucet from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

H, B.
12/2014
4.0
countertops
  + -1 more
Vanity was ordered by the store and arrived in four weeks (within the timeframe that we were given by the store). Delivery was timely and went well.
Description of Work: Provided a bathroom vanity and delivered it to my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Frances F.
10/2012
5.0
plumbing
  + -1 more
It was a very good experience. The pricing was reasonable when compared to others and they were high quality.
Description of Work: They supplied us with plumbing parts.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara P.
08/2012
4.0
countertops, home remodeling, woodworking
  + 1 more
1. The quality of the cabinets from Aird Dorrance is excellent. 2. Double and triple check the color of the cabinets prior to ordering. 3. Make sure your Aird Dorrance salesman does the MOST accurate job of measuring. See above for start to finish. We were generally very pleased with the contractor, Joe Stumpfel. He arrived on time and really did a beautiful job installing the cabinets and putting in the tile backsplash.
Description of Work: The person at Aird Dorrance was very helpful as far as layout and we were extremely pleased with the contractors he recommended. However, he ordered the incorrect color for the cabinets which meant we had to change the countertops because I did not want to wait 4 more weeks for the correct cabinets. I did like the color, however, so we went ahead with the installation. He did give us a very good price for the countertops. The other huge problem was that he didn't do an accurate job in measuring the width of the cabinets so the refrigerator did not fit and the contractor had to change the sheetrock on the right side wall to a thinner size-more time, more money. On the positive side, when one cabinet came in with a defect in the glaze, Aird Dorrance ordered a decorative piece that covered that part of the cabinet and did not charge us for that piece.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Cathlene L.
10/2011
5.0
countertops, home remodeling, woodworking
  + 1 more
We are building a custom home. Lindsey is responsive immediately to our needs.
Description of Work: Lindsey is extremely helpful and patient. Pleasure to deal with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

william M.
09/2011
5.0
countertops, home remodeling, plumbing
  + 1 more
All pieces delivered on time and with no problems.
Description of Work: Excellent service and selection. We did not need "high end" pieces, but they were very helpful in assisting with our selection. Don't let the exterior of their building fool you - go inside and check them out. They only sell the hardware but can recommend installers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Noreen A.
03/2011
4.0
countertops
  + -1 more
It went okay, but it took them quite a while to get back to me and their prices were high. They have a great showroom and their people were real polite and they were just expensive and busy. I did not go with them because they were expensive.
Description of Work: Aird Dorrance Inc. came out 2 to 3 weeks ago and gave me a quote for counter tops.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Matthew P.
10/2009
3.0
home remodeling
  + -1 more
In the showroom the salespeople were very helpful and attentive. Delivery was a nightmare. We had 2 different deliveries. The sales person told us approximately when it would be delivered, but the delivery people never called to confirm or to say exactly when they would be there----not just the time but the day as well. Another time they just showed up and didn't call---we were on our way to an appointment and ended up being late. We had 5 or 6 boxes of ceramic tiles left over in 2 different colors. One color they would take, but not the other. These tiles weren't special order/designer type tiles. We have been waiting since April for our them to give us credit for the 3 boxes of tiles that they did accept.
Description of Work: We only bought the bathroom fixtures and tiles from Aird Dorrance. They were not involved with the installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$10,000

Robert P.
10/2008
5.0
countertops, home remodeling, plumbing, woodworking
  + 2 more
We had to wait 4 weeks for delivery, however everything came in on time.
Description of Work: We remodeled our bathroom ourselves. Used Aird Dorrance to buy new cabinets, counter top, sinks, and faucets. They were very helpful in helping identify the various options available.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,669

Linda F.
08/2008
3.0
home remodeling
  + -1 more
Cabinets are great and arrived on time with a complete order. The company accepted 50% down and 50% on delivery. When it was time to order the countertop, they wanted 50% on order and 50% on templating. That would have left us with nothing to withhold if we were unhappy with the install. Rule number 1 of remodeling is not to pay 100% up front. They said it was their policy. We said we also have a policy and...no. We won't pay 100% before install. So we ended up with a bad taste and we had to go elsewhere for our countertop. Which we did with no problem.
Description of Work: We worked with a designer here who did a good job for us designing the kitchen and ordering the cabinets. We also planned to order the countertops from this vendor as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$17,000

    Contact information

    43 ROUND LAKE RD, Ballston Lake, NY 12019

    http://www.innovationsbyvp.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 8:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 8:00 AM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Plumbing,
    Finished Carpentry and Woodworking,
    Hardware & Home Improvement Stores,
    Fireplaces,
    Heating and Air Conditioning

    FAQ

    Innovations by VP is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 AM

    Tuesday: 9:00 AM - 8:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 8:00 AM

    Friday: 9:00 AM - 5:00 AM

    Saturday: 9:00 AM - 3:00 PM

    Innovations by VP accepts the following forms of payment: Check,MasterCard,Visa
    No, Innovations by VP does not offer free project estimates.
    No, Innovations by VP does not offer eco-friendly accreditations.
    No, Innovations by VP does not offer a senior discount.
    No, Innovations by VP does not offer emergency services.
    No, Innovations by VP does not offer warranties.
    Innovations by VP offers the following services: Innovations by VP has the depth that can offer any new build or remodeling homeowner an "innovative" perspective at the endless possibilities of design.
    Installation

    Contact information

    43 ROUND LAKE RD, Ballston Lake, NY 12019

    http://www.innovationsbyvp.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 8:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 8:00 AM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 3:00 PM