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Bob's Major Appliance Repair

Appliance Repair

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-23 of 23 reviews

Ken & Karen R.
07/2018
5.0
appliance repair
  + -1 more
Responsive and very very fair price. Great hard working experienced professional
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Greg W.
01/2018
5.0
appliance repair
  + -1 more
fine. He didn't have the needed part in his truck, but obtained it fairly quickly and finished sooner than promised. It's working well now.
Description of Work: clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas K.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen D.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dishwasher was not working. We thought it would need replacing. He found plastic parts that had broken away from the silverware tray and became lodged in the washer. He remedied the problem and told us how to purchase a new silverware tray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary K G.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washing machine. Bob was very knowledgeable and explained what was needed and performed the repair. It was very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Carole M.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel A.
10/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: When I spoke to Bob over the Phone on a Friday, he told me to call him the following Monday morning to arrange a time that afternoon for him to look at my broken fridge. He declined to set exact time but this was fine with me since I was taking the day off to attend to work on the premises. When I called early Monday I got his secretary who told me I'd have to make an appointment. I informed here that I'd spoken with bob the previous Friday and was told he be free to stop by some time in the afternoon. Knowing nothing of it, she told me Bob would call me back. When he did so later that day, he told me that he was very busy and would have to make an appointment for later in the week claiming ignorance of our conversation on Friday. I declined further business.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jean T.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My washing machine would not advance to the next phase of its cycle. Bob determined that it needs a new timer. Unfortunately, the timer for that washer is no longer available, so I either have to advance the dial to the next phase of the cycle myself, or get a new washer. I chose to keep my old well-built washer, rather than get an expensive new poorly-built washing machine made overseas. | |Bob Dardis has been keeping my household appliances running for a number of years. He is one in a million.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96.3

Linda I.
05/2014
5.0
appliance repair
  + -1 more
It took five days and a number of phone calls but dryer is working great now. The price was very reasonable.
Description of Work: Repair on a 20+ year old dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

William M.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: When I called a machine answered and I left my name, contact info and the info from the metal plate inside the refrigerator. He called back the next morning, apologized for not answering the phone, and proceeded to inform us it would be better to buy a new one than throw money into this one & have something else go. I was glad he was honest about it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marion A Q.
12/2013
5.0
appliance repair
  + -1 more
He repaired the dryer. A part was broken and he replaced it. Was prompt and courteous.
Description of Work: I used Bob's Major Appliance Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Stephen L.
10/2013
5.0
appliance repair
  + -1 more
Have used Bob in the past to do repairs. Does a great job. Will definitely use/recommend him.
Description of Work: Repaired and recharged refrigerator. Needed freon. Working fine since repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert H.
09/2013
5.0
appliance repair
  + -1 more
We called Bob because the previous homeowners used him and his sticker was on the washer. We ignored the bad reviews on Angie's list because they were superficial. We are glad we did. Bob showed up on time, was plenty communicative, with a phone call the day of estimating time of arrival. He was punctual. He had the part on his truck, and gave me all the information I needed to decide whether to fix or replace my washing machine. There was no sales job, just honesty and professionalism. Bob is a very pleasant and funny guy who takes pride in his work and enjoys serving his customers. He's been in business for almost 40 years.
Description of Work: Bob fixed my washing machine which required a new water pump. He also changed the belts and performed a thorough clean-up of my machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia H.
09/2013
5.0
appliance repair
  + -1 more
He was able to quickly get the part to fix my dryer. They were fast and efficient. They were really good.
Description of Work: He fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donna L.
07/2013
5.0
appliance repair
  + -1 more
What can I say?! Bob is the best.! He's always there when I need him. He has repaired a dishwasher, a stove and a refridgerator and now he saved me a fortune by fixing my dryer. He has been in business forever and its so nice to have an expert that one can trust and who is so reasonably priced. The Best!
Description of Work: repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Carrie C.
05/2013
1.0
appliance repair
  + -1 more
A woman answered the phone in a strange way (I thought I had the wrong number), took down all of the details and assured me we would be called back that day. We never were.
Description of Work: We called about having dishwasher fixed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


herb A.
01/2013
4.0
appliance repair
  + -1 more
Overall it went very well. Bob was on time, he did the work quickly and he showed us what to do to prevent dishwasher and disposal problems. 1. Get a reference from someone you trust. I think this is especiallly important with plumbers unless the consumer one knows enough about the problem and plumbing. The consumer must have trust in order not to be cheated. 2. Use Angies list or check with the local complaint bureau to see if there are any complaints about the vendor. We did not do it in this case but we have in other cases.
Description of Work: we called Bob to fix a dishwasher and to deal with a leak from the garbage disposal. He fis xed the dishwasher and repalced the disposal. He do id it quickly and we feel he did a good job. We are not knwledgeable about when some appliance needs to be repalced or fixed. Based on other people who have used Bob, we feel he was honest in fixing one and replacing the other appliance and that the cost was reasonable

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Rhonda P.
12/2012
1.0
appliance repair
  + -1 more
I called and spoke to a woman just before Thanksgiving who took all the information concerning my refrigerator problem and assured me I would be called back. I was not called back. Not very professional.
Description of Work: I would love to report that this service was great, but this is the second Angie's List person I have attempted to contact -the first was for a mold issue. Neither has contacted me. I am willing to accept the possibility that a family or health emergency prevented a returned e-mail or phone call, but not in both instances. I am not very impressed with Angie's List providers.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jim K.
06/2012
5.0
appliance repair
  + -1 more
Repair went great, I have used Bob for Major Appliance repair for over 20 years. Never had a problem, and this time was no exception. This time the dish washer soap dispenser was broken. Also had a non-pressing need on the cloths dryer that was fixed while we cycled the dishwasher.
Description of Work: Repaired Dishwasher, minor repair on cloths dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sylvia W.
09/2011
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have used Bob's Appliance Repair numerous times over the years with great success. They can always get to you within a day, very reasonable prices.
Rating CategoryRating out of 5
Yes, I recommend this pro

NANCY D.
08/2011
5.0
appliance repair
  + -1 more
He is excellent. I have had my refrigerator and stove since I have been in this house for 25 years and I only use him. His service call is a little under $50 or around $50. I had to use somebody else once and they were much higher than him. At the place I bought my refrigerator from and I made a comment saying that I use my own man and they asked me who I used and I told them and they said everybody talks about him. I can rely on him coming and he is good. He handles the problem and takes care of it. He is very efficient and very knowledgeable. He is an older gentleman and he really knows his stuff and has been in business for years. He is also competent and like the older repair men that can be trusted. He is the best.
Description of Work: I have used Bob’s Major Appliance Repair for appliance repair for years. The last time I used him was in the spring of this year to repair my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Miriam H.
08/2010
5.0
appliance repair
  + -1 more
We've been using Bob's services for years because he keeps our major appliances running in tip-top shape. First he took apart our Maytag dishwasher to see why the propellers weren't working and found that they were completely clogged with paper (probably from labels on dishes). I was relieved that it was not a major repair. Next, he listened to the funny noise our clothes dryer was making to make sure it was alright. He quickly took it apart and found the belts and rotors were severely worn, which would have caused our dryer to stop completely. Then he went on to our upright freezer. He spent a long time with it and eventually found that it was an electrical problem, not one with the freezer. Most people would have walked away by then and told us to find an electrician, but not Bob. He checked out the circuits breakers but they were all fine and on. (He even took the time to take apart the circuit-breaker box.) He even brought out his electric meter to try to determine which plug had the short in it. After spending some major time on this, he was sorry that the electrical work was beyond him, so he hooked up the freezer to another electric line so it would work while we got an electrician. If Bob can't fix it, no one can--but in this case it wasn't his fault. At least now I know to direct the electrician to the area that has the problem. This gentleman is the best there is in the business. He is the old-fashioned type of repairman who is proud of what he does and works to make sure the customer is getting his moneys worth from the appliance as well as his services. Every time I think he's impressed me he does something else above-and-beyond what's expected of him. Today he did that--but he will probably surprise me again by willing to accomplish the impossible.
Description of Work: Repaired dishwasher; repaired clothes dryer: installed new rotors and belts; worked on upright freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

08/2006
5.0
appliance repair
  + -1 more
I WOULD HIGHLY RECOMMEND THEM. THEY ARE HONEST AND I DON'T THINK THAT PEOPLE TODAY ARE HONEST, IT IS VERY HARD TO FIND HONEST PEOPLE, ESPECIALLY FOR SENIOR CITIZENS LIKE ME. I HAVE BEEN WITH THEM FOR TWELVE YEARS AND IF WASN'T SATISFIED I WOULD HAVE CHANGED A LONG TIME AGO. THEY ARE PROFESSIONAL.
Description of Work: THEY DID A REPAIR FOR THE DRYER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152.48

    Contact information

    22 S Hollow Dr, Ballston Lake, NY 12019


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Bob's Major Appliance Repair is currently rated 4.8 overall out of 5.
    No, Bob's Major Appliance Repair does not offer free project estimates.
    No, Bob's Major Appliance Repair does not offer eco-friendly accreditations.
    No, Bob's Major Appliance Repair does not offer a senior discount.
    No, Bob's Major Appliance Repair does not offer emergency services.
    No, Bob's Major Appliance Repair does not offer warranties.

    Contact information

    22 S Hollow Dr, Ballston Lake, NY 12019