LONG ISLAND DECKING

Amazing they are worth the wait

Jay and the crew at Long Island Decking were a pleasure to deal with, from initial discussions, to the design process, to construction of our new deck. They were professional and knowledgeable, and the final product looked great, even exceeding our expectations. Would highly recommend!!

Great! Highy recommend. Punctual, reliable, professional, reasonable, great quailty work and attention to detail, fast, neat and clean.

The replacement of our deck went very well. The staff were excellent workers and completed everything they were suppose to do. I would highly recommend this company. The owner takes pride in his company and is very attentive to the work that is being done and follows up with phone calls.

LI Decking did an amazing job on our backyard. The job was completed on time and within our budget. Jay did a great job with the design and we highly recommend LI Decking.

It went great. They did the job quickly, in about one week. They removed everything without disrupting any of my property. They gave us many choices for the new deck and whatever they said it would look like, it did end up looking like that.

We got 4 estimates for our deck & Long Island Decking came in right about mid range. We had 2 estimates lower & 1 higher but went with them because we liked them the best. We had a little bit of a scheduling issue, but Jay & Kim worked right there with us on everything. We also, due to other issues, had to re-do the size of the deck as originally planned from a 16x20 to a 12x12 and Jay was very understanding & spent as much time with us as we needed. They broke down the old deck, had the inspector there 2 hrs later, & by the time I got home from work the entire deck except for the railings & the LED lights was done! Couldn't believe how fast they worked! Were they a bit pricier than others? Yes, but we have no regrets at all! We'd most definitely recommend them (& have already done so to 2 others people) and would absolutely use them again. Thanks so much Jay & Kim!

Very professional and neat. Did what they said they would do. Addresses all my concerns and questions and completed job on time.

Pleasure to negotiate with owner. Compared to other contractors we interviewed. decking was in line in place. Crew showed up on time, were extremely professional and accommodating. Finished results was better than I expected.

The masonry & decking groups were always punctual, polite and skilled. Each day of deck installation we received a call from the owner telling us what would be done the next day and when they would arrive. He was well informed on municipality mandated inspections.

They were horrible on the estimate. I got them from Angie’s List. It took them three weeks to get back to me and then they were twice as expensive as everybody else was. The sales personnel didn’t give me a quote. He came out to look at it. A few days later, I got an email from their office saying that from this point forward the estimate will be turned over to Jay, the owner. Two and a half weeks past, I had turned my head and already contracted with somebody else. Then they happened to call me and as I said, he was twice as expensive as everybody else was. The person who came to look at the deck, he was punctual but it fell apart from there.

Beautiful job from start to finish but costly

The contractor left a message, I tried to reach him, leaving a message, but we never connected. I plan to follow up with the company, and may pay a visit to their showroom.

They took out an old patio and put in a new one with pavers. They did an excellent job; they did exactly what we had discussed. The workman that they used was very cooperative and changing anything that we wanted changed while they were doing work. I just faced one problem which they are going to resolve somehow, which is, the pavers are laid in a fashion that water will run off them but the drains that they have put in are actually under the ground and they are very slow to drain, so they are going to come and see what they can do to fix that.

I received estimates from 7 different vendors. They were highest and by a decent margin. Same work, square footage, and brand of material were estimated. In fact, they refused to supply a written estimate and I now understand why. My phone only quote if 'between 22k and 26k was a full 5k above the next highest estimate. Also, 8k above the lowest. Maybe paying for ad dollars or pretty booklets but I am not sure how they are competitive otherwise.

This was overall a great experience.

Service was complete as promised and work is satisfactory. bit pricing could have been a bit more reasonable.

John the salesman was on time and gave information to Jay the owner who gave us quote and 3D rendering of what each would look like. John and his crew were fabulous. Did professional work and clean up.

Everything started ok. I made an appointment, they showed up on time. The person doing the estimate, Mr. Gentile, was very professional. Informed me it would be between 2 days and a week to get the estimate. A week passed, no estimate. Finally received an email from Jay Oliver, all it stated was the proposal was ready and I needed to come to their office to review. Come to their office? I have never had to come to someone's office just to receive an estimate. I responded asking for the estimate via email. I never received a response. I sent another email asking for the estimate explaining I would not be able to come to their office. Several days later I received an email stating that they would like to discuss the estimate on the phone before sending. I called their office twice in response. I am still waiting for some kind of response. I have not received an email or phone call back from them since that last contact. This company has been one of the worst I have dealt with in regards to communications.Absolutely horrible. I would not recommend them to anyone. UPDATE I finally met with Jay. He was very professional and explained everything in great detail. I am very pleased with the estimate that he provided and the expertise he exhibited with building decks. If we do decide to move forward with a deck I will definitely use Long Island Decking.

It was a wonderful stress free experience

Had a great experience down from the first meeting with Jay. He knew his product through and through. He showed different samples of different products but I chose to go with the Trex Tracends. If i had any question or concerns I would call up the office and talk with Kim and she would have Jay get right back in touch with me. From day one when Mike and his crew Showed up they worked hard and quick only took a total of 5 day to do everything. So if you are looking to put a deck in your backyard go with LI Decking.

We absolutely love our deck and could not be more pleased with Jay and his crew. From start to finish the whole experience was great. They actually had our entire deck built in a day. We left for work in the morning and when we got home, it was done. The one issue we had was after a few years, the surface of the deck started peeling and there were some really large areas where the surface was missing. We contacted Jay and he reached out to the manufacturer for us and helped us receive what was to be just new slats to replace the damaged ones, but because the thickness of the slats had changed since our installation, we received new slats for our entire deck! (Of course we'd have to pay for the labor to redo the deck, and decided to take on that project ourselves.) But we could not be happier with Jay and LI Decking and how they handled our decking issues and we would certainly use them again.

This contractor was very eager to pitch the product, explain the work, and get me to sign the contract to begin the construction on my back deck. Many important details of the product including care and maintenance were left out of the initial sales pitch. In fact, he stressed the care and ease the installation of this "maintenance-free" product would provide. Only one small pamphlet on the product line was provided to me with no limitations on use of any kind. After the installation, I immediately began to experience difficulties with my deck. Water stains from a door mat, food stains from a small gathering, even bird droppings were impossible to remove. I immediately called the contractor. After taking several days to return my phone call he decided to no longer deal with me directly but, rather, to have me speak to the product representative. The representative took a couple of days to return my call and when he did he quickly extinguished any ideas I had been given that the product was "maintenance-free." He referred me to the lengthy web site that included product details such as "care and maintenance" for all sorts of everyday occurrences such as bird droppings, wine spills, etc. He stressed the fact that all stains should be immediately cleaned and that the material was very porous and would indeed need constant maintenance. I do believe that to some degree the contractor misrepresented the product and then failed to stand behind it once it was installed.

I am very careful to know what it is I am getting for my money. The contract he wrote up was very clear. However, they did not install the new deck in the same footprint as the old deck where both sides attach to the actual siding of the house. So they left me with 2 gaping holes on both sides of my house where the attachment of the original deck was. His response when I called him was "About 10% of jobs happen like this. Sorry, I don't do siding. You'll have to find a handyman to fix your siding." My siding is very old and not commonly found. Had 2 assessments of it each estimating over $600. Unbelievable. Unfortunately, I will have to take further measures now. Buyer beware. Also, never gave me any type of warranty on the contract. Verbally during contract said "lifetime warranty". I faxed him a letter about it and no response.

THEY WERE GREAT AND IT WAS A GOOD EXPERIENCE. THE OLD DECK WAS PULLED AWAY. MY DECK AND MY NEIGHBOR'S WERE DONE AT THE SAME TIME. SINCE IT WAS OFF SEASON WE GOT A GOOD DEAL ON THE PRICE.