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Timber & Stoneworks

Pavers and Hardscaping, Garage and Shed Building, Egress Windows,

About us

We are a small design/build firm building in the Greater Rochester Area, surrounding counties, and the Fingerlakes region. We specialize in residential construction, remodeling, hardscaping, and landscaping. Browse through the website to get an idea of what we offer. We keep 95% of the work in house, using our lead carpenters, field carpenters, and designers. We are fully insured with Workers Compensation Insurance and General Liability Insurance. We follow all building codes, licensing, and file for all permits necessary. We are a small selective company with no plans to get big. We take great pride in our workmanship and fair pricing. If you are looking for a local hands-on company that will work with you to build you the project of your dreams, give us a call. As owner, Bill VanDuser, I pledge my 19 years experience and my staff of 3rd. and 4th. generation lead carpenters can create the home and yard of your dreams. I personally design, expedite, help build and supervise all the jobs.

Business highlights

16 years of trusted experience

Services we offer

www.timberandstoneworks.com

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Karen E.
08/2012
1.0
egress windows, garage builders, hardscaping
  + 1 more
Work was started on 7/2/12 and still is uncompleted.As i had to work and could not be on site while the work was being done i would come home everynight to a mess. i know that there would be things torned up and i have had similiar work done before by different contractor but not like this. They had no regard for my property at all. We had a side Trex deck that they had to go over to get to the work in the corner and they did not try to protect that deck at all. They ran things over it, dragged the bucket from the back hoe across it. I have scrapes and digs out of half the boards.They just throw their garbage on the lawn which was totally unneccesary as they walk right past the garbage cans going in and out of the backyard. They made ruts all over the yard which i understand would happen with a backhoe but they have not even attempted to fix any of them. My husband has been working on these ruts trying to smooth them out and put top soil down with grass seed.The sitting wall around the fountain area is not level, the pavers they put down are not level or straight. Some of the stone steps onto the wood deck and the sitting wall around the fountain are not pluged down. This could be a safety hazard, especially the steps if someone was going down them and the block tipped.They had work on site yet to finish but have completely left and started another job. When i asked what was going on i was told that he was waiting to hear from me on what i wanted to do about the stone on the pillars as we were not happy with the way that looked. i told him we had not made a decision on what to do about the pillars yet but there was other work to be done on the site and they were far from finished so i don't understand why no one was on site doing any work. They built the pergola and stained it with all the rough burrs sticking out the side of the boards. These should have been sanded off before they were stained - you look up and see all these burrs sticking out it looks terrible. i have asked 5 times now where my sunshade is for the pergola and have yet received any answer.This job is not completed and it has been going on for longer than it should have. My neighbors tell me that the workers would show up in the morning work for a few hours and then leave before lunch and return around 3. I had the same experience when i first stayed home when the job was started and i kept having to text his office on where everyone was. They would start and then disappear for hours. We have had similiar work like this done before and we have never run into such problems. The other company was in and out in a week. This job was larger but it still should have been finished in at least 3 weeks tops as the pergola was suppose to be built off site before the project started. I'm almost at 2 months now waiting for this to be completed. I gave them till this Friday 8/24/12 to get this job completed and here it is Thrusday and they still have not returned.I'm sorry but i would not recommend this company to anyone.I had just contacted the company making the sun shade for the pergola and found out that it has not even been made yet!
Description of Work: DID remove tree stump and put down new pavers to connect with existing patio DID remove part of existing wood deck and replace with matching pavers and build stone step from patio to porchDID new sitting wall around flowers and fountainDID new pavers by side of house for outdoor kitchen areaDID build sitting wall around existing side deck and tree built DID build and install new pergola DID NOT with sun shadeDID AND DID NOT block bottom of pergola columns with stone to match sitting wall around fountain He used a different stone which he showed me and i thought i would be ok but once he put it up it looks terrible. It was uneven and had mortar coming out the seams, it did not look good.DID NOT powerwash existing patio and refill all with new polymeric sand

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$24,000

    Contact information

    264 River Street, Avon, NY 14414

    www.timberandstoneworks.com

    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 12:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pavers and Hardscaping,
    Garage and Shed Building,
    Egress Windows,
    Basement Remodeling,
    Property Management,
    Foundation Repair,
    Sunrooms and Patio Enclosures,
    Doors,
    Cabinet Refacing and Refinishing,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling

    FAQ

    Timber & Stoneworks is currently rated 1 overall out of 5.

    Sunday: 8:00 AM - 12:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 12:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Timber & Stoneworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Timber & Stoneworks offers free project estimates.
    No, Timber & Stoneworks does not offer eco-friendly accreditations.
    No, Timber & Stoneworks does not offer a senior discount.
    No, Timber & Stoneworks does not offer emergency services.
    Yes, Timber & Stoneworks offers warranties.
    Timber & Stoneworks offers the following services: www.timberandstoneworks.com

    Contact information

    264 River Street, Avon, NY 14414

    www.timberandstoneworks.com

    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 12:00 PM
    Saturday:
    8:00 AM - 12:00 PM