New Horizons GC

Matt repaired our issue in a timely and professional manner.

Matt was very quick to answer my call and he was right in town. I had hot water within a few hours. He was great to work with and reasonably priced. I would definitely recommend him.

He was on time worked diligently even though the faucets were very difficult 60 yrs old. He explained everything to me. Very good worker.

I would recommend this business to everyone. We live in a very small house with a furnace located in a very small dirt crawl space. We ran into a problem before Christmas and the furnace wasnâ t working. We called a company that was referred to us by our plumber and all the man did was complain about the situation which I can understand but you shouldnâ t be swearing and complaining in front of the homeowners. Anyways it did start working for a short time and he said it would probably be more than $10,000 to get a new furnace and if we called his company tell them not to send him back here. So the day after new yearâ s I woke up to the house temperature of 64. I called the same company and they sent the same person and all he did was swear and yell and he changed 2 filters in the heat runs and charged us another $200 and said we should get a heat pump which would cost about $15,000. The temp never went up so I went on Home Adviser and the first company that called was New Horizons and the person I spoke to was Matt. He was so nice on the phone and said he didnâ t have a problem working in the crawl space and said heâ d be out that day to look at it. When Matt saw the furnace he couldnâ t believe it. He said he couldnâ t believe that the furnace ever worked. He said heâ d never seen anything like it and that it was filled with water, had a cracked heat exchanger and was never installed properly to begin with and it was all rusted. He said the first HVAC person that came here twice mustâ ve never even looked at the furnace because if he had he wouldâ ve had to red tag it because it was unsafe and we couldâ ve easily died. Anyways he put in a brand new high efficiency furnace and did everything he possibly could to keep the cost down for us because he knew we wouldâ ve had a very hard time getting anyone else to do the job. He spent 3 hours here the first day he looked at it and waived his fee for that day. I canâ t even describe how grateful and happy we are with the job he did for us. The furnace is working great and we feel so much safer in our house now. I know that we couldnâ t have possibly gotten any better service from any other company especially under the circumstances of trying to do all this work in small dirt crawl space and still give us the best service and looking out for us by giving us a great price. I would recommend this company and especially Matt to everyone.

Matt explained the scope of work, the cost, and schedule. He showed up on time and finished on schedule. Iâ m very satisfied with his performance.

I appreciated that Matt was the one who gave the quote and did the work. Some places have sales people that are more removed from the actual work.

Honest. Put in extra effort and time. Explained what he was doing.

Matt with New Horizons was knowledgable, friendly and fixed the problem we were having with our on demand water heater. I would highly recommend him and will be calling on him for all of my plumbing, heating and electrical issues.

Matt provided a wealth of information. He worked hard and was very polite and courteous. He did an excellent job and finished in the timeframe he expected.

I would recommend New Horizons for heating and cooling. Matt was punctual and informative throughout the process. The pricing was fair and met my needs.

Matt is grrat

Matt, was very capable and friendly. He was also knowledgeable. I feel I saved thousands of dollars. I would recommend New Horizons. for heating and air conditioning.

ALL I CAN SAY IS MATT IS FAIR! HE IS A HARD WORKER AND HE WENT WAY BEYOND WHAT I EXPECTED.

Hard working and very fair

Have used this company in the past for a new air conditioner. Was very pleased to find that they were also available to install a new hot water heater.

Matt did a great job in locating and installing a replacement hot water tank. He was very thorough and explained everything as he was doing the work. Beyond the original work he quoted, he also replaced an old shutoff valve and was able to maintain the original estimate. He also called me the day before the appointment to confirm that everything was ready for the appointment day and time. Start to finish was a little over 2 hours to drain and remove the old tank, replace the old valve, fabricate new water line adapters and install the tank. He reviewed the operation with me and lighting the pilot and the indicators on the heater ignition controller.

Matt was great. Very knowledgeable and friendly. Focused on my needs for the best value. Great follow up. I highly recommend New Horizons GC.

Matt was very pleasant and easy to work with. He helped when he had to reschedule because of the emergency work the town was doing on our main line .and I had no water at the time of our original appointment.He came the following day when his other appts. Were done and did the work I needed very well and quickly. I will happily use him again!

Matt found the problem right away. I would recommend his services!

Highly recommend

Easily solved the problem. Very knowledgeable about the repair and other possible projects. Will work with him again in the future.