LAKELAND EQUIPMENT CORP

Convenient pick up & delivery, spoke to me about repairs before starting. Name of this location has changed to LandPro.

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Very knowledgable and easy to work with

Excellent service and in a timely manner.

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I wish I had a more concrete review, but they never returned my call or email asking for help. I don't take this being their busy season as a legit excuse. I imagine they do good work but I can only imagine.

This review is specifically for the Lakeland Equipment branch on Route 31F in Macedon. The pickup was on time, and I got a call back within 4 hours that they had fixed it! It was delivered back to us the next day. Considering the weather, we were thrilled with the quick turnaround. We purchased our John Deere lawnmower from these same folks 10 years ago, and have had it in for service and/or bought parts from them over the years. Very knowledgeable, helpful, easy to deal with.

Lakeland is a Stihl dealer for a reason - the store employee was knowledgeable and helpful and did not try to oversell on features. I will go back if the trimmer ever needs service.

They showed up when they said they were going to pick up the snow blower. They were timely and reliable. They were very good.

I was in the need for a new garden tractor and snowblower attachment. I did a great deal of research about the John Deere as well as comparable brands and felt the Deere most closely met my needs and price point. After talking with a couple of friends who had purchased John Deere products from Lakeland Equipment in Avon NY, I decided to go there based on the excellent experience by those friends. I got a couple of quotes online from other dealers, then went to Lakeland Equipment in Avon, NY for a quote. At the time of my purchase, John Deere had a sale of $500 off of the X500. I dealt with Dave and he was friendly, low-key, knowledgeable and professional. He explained the mower deck and snowblower and how the snowblower attached to the tractor. I also requested to drive the X500, which I was allowed to do and it was impressive in its handling, speed and ease of turning. Even though it was on sale, Dave was willing to negotiate further on the price, which was more than fair in the end. I also asked to swap out the rear turf tires, for HPAD ones, which was done with no issue, or charge. In addition, I asked that the mower deck be removed and the snowblower connected as it was nearly winter. I exchanged emails with Dave about some further questions after my initial personal contact, which were all answered promptly. I delayed delivery due to space limitations and there was no problem doing so from Lakeland. When I did take delivery, it was done promptly on the day promised. The delivery driver quickly unloaded the mower and it was set up as requested. He explained the operation of the tractor/snowblower and answered a few questions I had. The driver also said if I had further questions about anything, to give Lakeland a call and they would be happy to answer them. He informed me that they have a mobile repair and service truck that could come to my house if needed, which is handy to know. From beginning to end, the purchase of my X500 was smooth, easy and with no hassle, or pressure. Anyone looking for an easy, smooth, no hassle experience for lawn/garden equipment should check out Lakeland Equipment.

When I initially called I received a nice man who tried to point me in the right direction. I did not get someone from sales right away and I liked that. That means that their goal is not to push a riding mower onto me, it is to answer any questions and concerns that I have. Eventually, I spoke to a man in sales named Art. Oh, Art was such a nice man! He answered all my questions on the phone about all the different riding mowers and tractors that John Deere has. I never felt rushed and pushed into anything. He told me I could come out to the store and test drive some riders and get a feel for what suits me best. He joked with me and made me feel comfortable about this very large purchase! I even told him that I had kids that would have to come along and he warned me that there are lots of toys for them to play with and that the mower may be the least of my problems! LOL! I liked him and because I like him, I will drive the 40 minutes it takes to get to the store to check out their products. Hopefully, I like the products as much as the sales people. First impressions are key and Lakeland Equipment gave me a great first impression!