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Averill Park Septic Svc LLC

Septic Systems, Landscaping, Excavating,

About us

Averill Park Septic Service, LLC. is a family owned and operated business. Our entire staff strives to provide customers with elite service backed by expertise in our field. Averill Park Septic employees encourage customers to ask questions. As professionals, we consider it our job to educate homeowners on their septic systems and provide them with a better understanding of the operation and maintenance of the system's components. In addition to providing prompt, reliable service, our professional and courteous staff are equipped with the knowledge and technology to handle all of our customer's needs. Averill Park Septic Service customers are treated with respect from the moment their call is answered until the job is done. Additional services: real estate inspections, sewer hook-ups, excavation, lawns, drainage, driveways, foundations, land clearing, ponds, demolition, deliveries of sand, stone, gravel, dump truck services, trucking/equipment transporting, snowplowing and driveway sanding/salting. For more services refer to our website.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Septic Cleaning, Repairs, & Installations, Sewer & Drain Cleaning, Pump Alarm System Installations & Repairs, Portable Restroom Rentals.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 64 reviews

Christine P.
08/2023
1.0
septic tank
  + -1 more
Scammed 82 year old seniors out of $750 when they didn’t provide service. What a shame! Do not use this company!!
Description of Work: Septic cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$750

Response from Averill Park Septic Svc LLC
While I appreciate you defending a senior couple, I assure you they were in NO WAY taken advantage of. On 8/7 their tank was serviced - it was overfull & the outlet pipe had extreme sludge build-up. He pulled some of what he could reach out of the pipe (no charge) and discussed options if they wished to pursue the issue. 1. Bring in a machine for an exploratory dig to investigate & give basis for estimating to fix anything that was found. 2. Try a drain cleaning of the outlet pipe as it appeared to be cast iron (prone to build-up/blockages). The tech was VERY CLEAR that the drain cleaning was NOT a guaranteed fix as it could be more than just the pipe. The costs for the options were comparable, equipment & procedure were completely different. The residents chose to try drain cleaning. After the tech left, Mrs. [Member Name Removed] called the office and asked pricing for drain cleaning. Our techs price by the job depending on what's needed. Our office staff checked & relayed price – Mrs. [Member Name Removed] said that was what he said but she thought it was high. After being assured that she was under no pressure to have us do anything more, she said she definitely wanted it done. . . and the next day, she called 2x to ask when. We prioritized them, squeezing in at the 1st opportunity. Extensive cleaning of the build up in the outlet line & pipe walls was done. Through drain cleaning, tech determined that there was a drywell on the property, not an absorption field, and that the drywell was overfull (effluent was failing to absorb into the surrounding ground material in a timely manner). If we had done the other option instead, the result would be the same but the pipe wouldn't be cleaned. Therefore, they wound up getting more for their money with the drain cleaning. If you were not aware of these details, perhaps now you have a better understanding of the situation and realize your review was completely uncalled for. If despite knowing this information you chose to leave this dishonest review, that is disgraceful.

Nancy S.
10/2018
5.0
septic tank
  + -1 more
Job was not as simple as I expected . Scum layer was very thick because maintenance had not been done for a long time. Also, the tank has two chimneys, one with the cover at surface level. I had told the office on the set-up call that no digging would be necessary. However, the serviceman found that at the easy-access chimney, very hard scum prevented the pumping of the liquid there. I had started digging down to the second chimney with the cover below surface level, but did not finish before. The serviceman finished digging down to the cover w/o charging extra. He finished the job very efficiently. Also used a discount that lowered the price below $200. And he came in a super clean red truck!
Description of Work: Maintenance for septic tank, by breaking up scum layer and pumping out liquid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Averill Park Septic Svc LLC
We are so grateful that you chose to share your experience with others. Thank you for taking the time to write a detailed review. We look forward to working with you again in the future!

James G.
07/2018
5.0
septic tank
  + -1 more
Great. Knowledgeable and helpful people for sure.
Description of Work: Pump out and troublehsoot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Averill Park Septic Svc LLC
Thank you very much for the review! We appreciate that you chose to hire us and look forward to working with you again in the future.

Wayne D.
04/2018
5.0
septic tank
  + -1 more
These guys are great. Everything went as planned. They were prompt during every stage of the project. I would absolutely hire them again.
Description of Work: Installed new 1250 gallon septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Averill Park Septic Svc LLC
We sincerely appreciate your review of our services. We value your business!

Konrad L.
07/2017
5.0
septic tank
  + -1 more
Great. Now know more about septic filed and future solutions.
Description of Work: Tank pumped and inquiry about condition of field and replacement or repair options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Averill Park Septic Svc LLC
We genuinely appreciate that you have taken the time to share your experience with others by providing this review. We look forward to working with you again in the future. Thank you!

Linda L.
02/2017
5.0
septic tank
  + -1 more
Very friendly and professional, clearly know what they're doing - have always been great to work with!
Description of Work: Pumping out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Averill Park Septic Svc LLC
Thank you so much for your review of our services! We sincerely appreciate that you took the time to share your experience with others!

John P W.
07/2016
5.0
septic tank
  + -1 more
Averill Park Septic was recommended to me by a neighbor. The service tech Brian was on time, professional yet friendly and kept me informed about what he was doing. Our tank hadn't been pumped in several years. I asked him to pump the tank even though he had advised me it was not the problem. On his own initiative and after checking with me, he suctioned the drain pipe and dislodged a huge chunk of something that was blocking the pipe. Problem solved very efficiently, neatly and we are back to normal. I was very surprised at how quickly they were able to help me that day. Cassie in the office was friendly and professional also. I will be using their services in the future. Thank you Averill Park Septic!
Description of Work: Our septic system backed up into our boiler room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Averill Park Septic Svc LLC
We really appreciate that you left such a detailed review of our company for potential customers who may be in a similar situation. Our family values your business and we look forward to working with you again in the future!

Robert H.
10/2015
5.0
septic tank
  + -1 more
Called on a Saturday (Halloween, no less), and phone was answered by a person who took our info and promised a call back within 1/2 hour. Return call was much sooner and stated they'd be able to help us out in an hour. The individual who was sent was right on time, very professional, helpful and intuitive. We'd definitely use their services again.
Description of Work: Pumped out our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Averill Park Septic Svc LLC
Thank you for choosing Averill Park Septic. We sincerely appreciate that you took the time to issue a review of your experience with our company. We value your business & look forward to working with you again in the future!

Maryanne I.
09/2015
5.0
septic tank
  + -1 more
Service was fast and professional .
Description of Work: Found septic tank with no problem and drained it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Averill Park Septic Svc LLC
We value your business & appreciate that you have taken the time to share your experience with other potential customers. Thank you!!

Gary B.
05/2015
5.0
septic tank
  + -1 more
Arrived on time. Did the work for the quoted price. Very professional and courteous. Left everything clean and neat.
Description of Work: Replaced septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4.77

Response from Averill Park Septic Svc LLC
We are grateful that you took the time to share your experience with our company. It was a pleasure to work with you. Thank you very much!

Joseph G.
12/2014
5.0
septic tank
  + -1 more
I left a message on Christmas Day through the Angie's List Message System asking for a call back the next morning. The provider called me by 8:15 the next morning and dispatched a truck by noon that day. My septic tank was pumped out and the covers replace for what I though was a reasonable price. The technician was courteous, knowledgeable and thorough. I highly recommend Averil Park Septic Service.
Description of Work: Unscheduled septic tank cleanout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Averill Park Septic Svc LLC
Thank you for choosing Averill Park Septic Service! We are so grateful that you took the time to provide other members with a review of our services! We value our customers and strive to provide them with the best service.

Keith D.
07/2014
5.0
septic tank
  + -1 more
The technician was great. He immediately found the tank and cleaned it in minutes. He then called me over to show me what he was looking for in the inspection and explained how things worked and what to watch for. I am extremely happy with their service and knowledge. They are extremely helpful and I will be using for all my septic needs.
Description of Work: Septic tank cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Averill Park Septic Svc LLC
We sincerely Thank You for sharing your experience with other Angie's List members! It pleases us to know that you were so happy with our service and we look forward to working with you again in the future!!

Glenna B.
06/2014
4.0
septic tank
  + -1 more
I was not there for the septic inspection. they tested the system and we were told the tank needed to be replaced. Their estimate came in $1000 higher than the company we contracted ti do the work.
Description of Work: checked septic tank and provided estimate for replacement

Rating CategoryRating out of 5
value
3.0
responsiveness
5.0
punctuality
5.0


Response from Averill Park Septic Svc LLC
Good Morning! We strive to provide the best service possible to our customers. Unfortunately, we are a bit perplexed by this review. The date provided does not seem to match up to any of our appointments and we cannot find your name or address anywhere in our records. As a rule, our work is based on top quality materials and workmanship, therefore, our price may not be the same as the "cheap" competitor. Our motto is not to price the job to get the work, but rather to price the job to do the work right the first time.

David F.
05/2014
5.0
septic tank
  + -1 more
They were very competent and willing to work with me. They seemed to be very thorough and conscientious. They were expensive, but they worth it.
Description of Work: I have used Averill Park Septic Service LLC. They put in a septic system for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Averill Park Septic Svc LLC
Thank you very much for taking the time to share your experience with our company, we sincerely appreciate it! Angie's List is a valuable tool for consumers thanks to reviews such as yours.

Christina O.
04/2014
5.0
septic tank
  + -1 more
Kassie was very responsive and was able to schedule us promptly. The service call went great and the gentleman was very thorough and professional. Will definitely call them again.
Description of Work: Routine septic pumping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Averill Park Septic Svc LLC
We are very grateful that you have chosen to share your experience with our company. We truly appreciate your business and look forward to working with you again in the future!

David B.
04/2014
5.0
septic tank
  + -1 more
excellent..very professional always!
Description of Work: Clean out septic; regular maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Averill Park Septic Svc LLC
Thank you kindly for your review of our service! We value your business and appreciate your continued loyalty!

William R.
04/2014
4.0
septic tank
  + -1 more
this was a big job that took many days. The location of the system required driving dumb trucks and a back hoe across my yard and down a hill. They did a great job confining the lawn damage to a small area and restored disrupted areas . They cleaned up well after themselves. They did what they said they would at the price we agreed upon prior to the start of the job. The system is working well. They weren't the cheapest or the most expensive but they did what they said they would do in the time they said they would do it and were pleasant to work with.
Description of Work: Replaced my septic tank, installed a leach field, replaced pipe from house to septic tank.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Averill Park Septic Svc LLC
We are very grateful for your review of our services. Thank you for taking the time to share your experience with others!

Molly W.
04/2014
5.0
excavators, septic tank
  + 0 more
These guys are great -- always on time, reasonable and nice people. They have to dig to find our tanks and they always leave the yard looking like it did before they came. A pleasure to work with. Thanks!
Description of Work: Emptied our septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Averill Park Septic Svc LLC
The fact that you took the time to share your experience is sincerely appreciated. We strive to provide the best service possible and it's great to know that our customers are happy!! We are ever grateful for your loyalty! Thank you!

Patricia K.
03/2014
5.0
excavators, septic tank
  + 0 more
Service was exceptional. we misunderstood and did not dig up cover ourselves and they did that for us without charging us. Very professional and polite
Description of Work: Pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Averill Park Septic Svc LLC
We sincerely appreciate the fact that you took the time to submit a review of our services. Thank you very much!

Kees W.
03/2014
5.0
septic tank, sewer cleaning
  + 0 more
They did a good job and I would use them again.
Description of Work: Averill Park Septic Service cleaned my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Averill Park Septic Svc LLC
Thank you very much for submitting a review of our services. We appreciate your loyalty as a customer!

Colin & Lelia W.
12/2013
5.0
septic tank
  + -1 more
They arrived on time and did the work professionally. They put on a better cap than we had - which had been chewed up by the lawn mower
Description of Work: Cleaned out septic tank. Put new cover on the lawn cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Response from Averill Park Septic Svc LLC
We appreciate that you took the time to review our services. We look forward to working with you again in the future. Thank you very much!

Patrick V.
12/2013
5.0
septic tank
  + -1 more
The inspector showed up right on time, answered all of my very numerous beginner questions, was extremely polite and professional. If/When we purchase the home, I have no doubt what-so-ever that I'll use them for all of my septic service needs.
Description of Work: Septic tank inspection for new home purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Averill Park Septic Svc LLC
We thank you kindly for your review of our services! It is our pleasure to answer questions & educate customers on the workings of their respective septic systems. Thank you for the opportunity!

Frank K.
12/2013
5.0
tree service
  + -1 more
Tree stump removal and ground clearing and installed new lawn in same area. Removed 12 large tree stumps and about 30 small tree and brush stumps. The area was approx. 75' X 25'. Everything went very well, very professional.
Description of Work: I used Averill Park Septic Service LLC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Averill Park Septic Svc LLC
We sincerely appreciate that you entrusted our company with your project, and furthermore, that you have shared your experience with other potential customers. Thank you very much!

Jennifer P.
12/2013
5.0
septic tank
  + -1 more
Dug up and pumped out the septic and inspected it as part of inspections of a home under contract.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Averill Park Septic Svc LLC
Thank you so much for your review of our services. We appreciate your business and are thankful that you took the time to share your experience with others!

James L.
12/2013
5.0
septic tank
  + -1 more
Excellent company, very helpful and friendly people, I may have them come back for some more work, mostly a money issue at the end of the year. Julie in the office is always very helpful, and Jared squeezing us into his schedule was much appreciated, and he did the job, offered advice on how to help restore the drainfield, and I will use Averill whenever I have a septic job. I called another company which wanted $295 for pumping out a 1000 tank. Averill starts out at $220, and their service is great. Always makes you feel better when you have to spend money on the house to work with super people.
Description of Work: My septic tank was backed up. I called Averill and although they didn't have a slot until the next week, they called the closest truck and two hours later Jared arrived and the tank was pumped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Averill Park Septic Svc LLC
We sincerely appreciate that you took the time to tell others about your experience with our company. Thank you so much for your review of our services!
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Contact information

1953 St Rte 43, Averill Park, NY 12018

www.averillparkseptic.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Landscaping,
Excavating,
Sewer Cleaning,
Tree Service,
Home inspection,
Drain Pipe Installation,
Wells and Pumps,
Stone and Gravel,
Drain Cleaning,
Rentals - Parties,
Snow Removal

FAQ

Averill Park Septic Svc LLC is currently rated 4.9 overall out of 5.
Averill Park Septic Svc LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Averill Park Septic Svc LLC offers free project estimates.
Yes, Averill Park Septic Svc LLC offers eco-friendly accreditations.
No, Averill Park Septic Svc LLC does not offer a senior discount.
Yes, Averill Park Septic Svc LLC offers emergency services.
Yes, Averill Park Septic Svc LLC offers warranties.
Averill Park Septic Svc LLC offers the following services: Septic Cleaning, Repairs, & Installations, Sewer & Drain Cleaning, Pump Alarm System Installations & Repairs, Portable Restroom Rentals.

Contact information

1953 St Rte 43, Averill Park, NY 12018

www.averillparkseptic.com