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Actual Chimney Specialist LLC

Chimney Sweep, Chimney Repair, Masonry,

About us

There is always the owner on site with a laborer. We are very respectful of your home and family.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

We handle all of your chimney and roofing needs. Whether it is a wood stove installed to cut down the costs of the heating season or just a chimney cleaning. We also handle a wide variety of masonry services such as chimney re-pointing and re-building. We also specialize in stainless steel chimney liners. We also sell all sorts of chimney caps and dampers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.838 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
0%
2
5%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-38 of 38 reviews

Steven W.
10/2019
5.0
chimney sweep
  + -1 more
Very professional job.
Description of Work: Chimney cleaning and installation of metal chimney support.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven W.
10/2019
5.0
chimney sweep, chimney repair
  + 0 more
Very good.
Description of Work: Chimney cleaning and chimney support bracket installation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael P.
05/2017
4.0
chimney repair
  + -1 more
actual work went very well
Description of Work: sealing chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Theresa B.
03/2016
5.0
chimney caps, chimney repair, chimney sweep, roofing
  + 2 more
unknown
Description of Work: Replaced the top portion of chimney. They also installed new flashing and top mounting damper. They were very professional and friendly. They worked well together. Nice people to do business with. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Alexander M.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: ACS does great work. He did exactly what he said he would, kept me informed, and finished on time and under budget.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim S.
10/2015
2.0
chimney sweep
  + -1 more
unknown
Description of Work: They never returned my call or email.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Actual Chimney Specialist LLC
I am sorry for the inconvenience. I am surprised you didn't receive a call back if you left us a message on our office line. There may have been too many calls in a short time and you may have been over looked. It is hard. We are a growing business. There is a very large demand for our service and we only have so much time and knowledgeable hands to complete the work. We are working on expanding our employee numbers and will be working on becoming more efficient in the future. Until then we are going to try our best. We receive 50 phone calls a day from July through November. That's all I can say is it gets crazy at times and there really is not enough time in the day.

Susan C.
08/2015
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
unknown
Description of Work: Installed woodstove and chimney. It took a while to get an appointment, but he was prompt, thorough, and professional. Seems to really care about doing a high quality job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

WARREN W.
02/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney rebuild

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

widdis J.
01/2015
5.0
chimney repair, chimney sweep
  + 0 more
.
Description of Work: Re-point and re-flash chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

John F.
10/2014
5.0
chimney repair
  + -1 more
.
Description of Work: Rebuilt the chimney |Excellent work and communication

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jan M.
10/2014
4.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: They responded very quickly and arrived on time to clean my chimney. I was especially pleased that they gave me a discount because I lived nearby. I was very satisfied with the cost of the service. I don't know how well they cleaned the chimney, since I can't see that work, but they seemed competent (and friendly). They did leave some tar on the glass window of the wood stove insert. My doubt about the quality of the service arose after agreeing on the spot to seal the concrete of my chimney as a precautionary measure. and when all was said and done, this cost seemed far out of proportion to the chimney cleaning. I regret not taking the opportunity to see the actual problem before agreeing to its remedy, but I was not eager to climb a tall ladder to do that, nor was the offer made. Next time, I will ask for a photo of the problem if I can't access it directly. I felt like I may have been taken advantage of and wish I would have made a different choice in the matter, or asked a friend to seal it, because t seemed like an incredibly simple and quick task.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Response from Actual Chimney Specialist LLC
I thank you for the opportunity to work in your home. I am sorry for the lack of pictures. I can assure you that the services we provide are out of convenience to you and nothing else. I will contact you directly to resolve this. Thanks again. Tim

CHRISTINA G.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Tim was exceptional!!! Punctual Professional and Affordable for Quality Work!!! I highly recommend him to ANYONE!!!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Kevin J.
12/2012
5.0
chimney repair, chimney sweep
  + 0 more
From start to finish, Tim Smith was a pleasure to do business with. He was recommended by the local chimney supply store, and promptly returned our phone call to schedule a time to come out and give us an estimate. After reviewing our situation, he offered us several possible options. He was extremely polite, always kept the work site clean, and kept us up to date on his progress. We wish all contractors were as conscientious.
Description of Work: We had our chimney repointed and the chimney crown was rebuilt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Actual Chimney Specialist LLC
Thank you so much for the review. I hope all is well and you have a fantastic holiday season:)
    • 1
    • 2(current)

Contact information

4 Alps Mountain Rd, Averill Park, NY 12018


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Masonry,
Fireplaces,
Chimney Caps,
Roofing,
Roof Ice/Snow Removal

FAQ

Actual Chimney Specialist LLC is currently rated 4.8 overall out of 5.
Actual Chimney Specialist LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Actual Chimney Specialist LLC offers free project estimates.
No, Actual Chimney Specialist LLC does not offer eco-friendly accreditations.
No, Actual Chimney Specialist LLC does not offer a senior discount.
Yes, Actual Chimney Specialist LLC offers emergency services.
Yes, Actual Chimney Specialist LLC offers warranties.
Actual Chimney Specialist LLC offers the following services: We handle all of your chimney and roofing needs. Whether it is a wood stove installed to cut down the costs of the heating season or just a chimney cleaning. We also handle a wide variety of masonry services such as chimney re-pointing and re-building. We also specialize in stainless steel chimney liners. We also sell all sorts of chimney caps and dampers.

Contact information

4 Alps Mountain Rd, Averill Park, NY 12018