Butler's Sales and Service, Inc.

4.7(
153
)

chimney sweep, fireplace company, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

Business highlights

33 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.7153 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
11%
3
1%
2
0%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Write a review
Showing 1-25 of 153 reviews
Richard I.
02/2025
5.0
I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!
Rating CategoryRating out of 5
Cindy T.
08/2024
5.0
Knowledgeable, personable, very satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bryan S.
08/2024
4.0
They were very thorough and knowledgeable and did a great job.
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Paula T.
03/2024
5.0
Great customer service. Very knowledgeable and professional. Would definitely use them again when needed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Janice W.
02/2024
5.0
Customer service is top notch. Technician was prompt, courteous, and knowledgeable. I would highly recommend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shannon D.
06/2023
5.0
Great communication and an amazing job! They even shoveled my porch, not part of the job of course
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Vincent M.
06/2023
5.0
Very good
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nick D.
05/2023
5.0
Great company
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela W.
01/2023
5.0
They were very friendly.
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Erin G.
09/2022
5.0
Professional on the phone when I reached out - they explained the process and the money involved - very confident with service and expertise they will provide - it will be worth the money to have them to clean and inspect my chimney- very affordable
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian C.
05/2022
4.5
Friendly, professional and prompt
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Michele F.
04/2022
5.0
Prompt, friendly, efficient.
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Michael D.
04/2022
5.0
Excellent customer service at its best
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marcia S.
02/2022
5.0
Professional, friendly and very knowledgeable
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

2370 Turnpike Road, Auburn, NY 13021

http://www.butlerssalesandservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company,
dryer vent cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Butler's Sales and Service, Inc. accepts the following forms of payment: CreditCard
Yes, Butler's Sales and Service, Inc. offers free project estimates.
No, Butler's Sales and Service, Inc. does not offer eco-friendly accreditations.
No, Butler's Sales and Service, Inc. does not offer a senior discount.
Yes, Butler's Sales and Service, Inc. offers emergency services.
Yes, Butler's Sales and Service, Inc. offers warranties.

Contact information

2370 Turnpike Road, Auburn, NY 13021

http://www.butlerssalesandservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed