Butler's Sales and Service, Inc.

chimney sweep, fireplace company, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

Business highlights

33 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
11%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 126-150 of 152 reviews

William S.
09/2015
5.0
I hired Butler s Sales & Service to inspect and clean my natural gas fireplace insert. Overall, the technician did an outstanding and professional job. He arrived at my home at the agreed time and performed the required task in a workmanship fashion. He was a gentleman and respected my home at all times. He explained what he was doing and answered my specific questions as to how the fireplace system works. Even though the fireplace is an older model, now that it s clean and has new logs it works well and looks good. I would recommend Butler s Sales & Service to anyone who needs reliable service for their fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$169

Debbie S.
01/2015
5.0
They were very thorough and explained everything to me. The totally cleaned the fireplaces and didn't leave any kind of mess. Very quick workers but still took time to be social.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$339

Dan L.
01/2015
5.0
Responsive, timely, knowledgeable, clean and fair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

mike m.
12/2014
5.0
David was more than helpful. He removed an old blower box from the fireplace and took it away for disposal. He answered all questions about the fireplace since the house is new to us and told me that the basement fireplace did not need cleaning. He also told us how to burn more efficiently. We couldn't be happier with his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$189

Linda H.
09/2014
5.0
Did a wonderful job,stayed until my pellet stove was working,very polite and explained what they were doing. We were very pleased with their work and will definetly call them again if we have any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$112

Margaret M.
06/2014
5.0
Everyone very courteous and dependable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$82

Kevin C.
11/2013
5.0
John was on time and very friendly. He told us we didn't need a sweep at this point because it looked great so he just inspected the chimney. He saved us money, but more importantly, he was honest and didn't try to take advantage of us and clean it for the sake of cleaning it. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott G.
11/2013
5.0
very prompt, thorough and timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggi L.
11/2013
5.0
They came on time. Cleaned the fireplace and explained to my husband (which I had been trying to tell him) that we only need to clean it very 2 years. Price was fair and they did not mess up my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$186

David J.
09/2013
5.0
John was prompt and personable. He knew what he was doing and is certified. He explained each step of the process to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Scott G.
03/2013
N/A
Prompt and polite. Nice work, John.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$209

David C.
02/2013
N/A
Fair price. Courteous. Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark L.
01/2013
N/A
Very professional. Great customer service. Stayed in contact throughout the entire project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$237

John D.
01/2013
N/A
They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles M.
12/2012
N/A
I am very pleased that I had Butler's Sales and Service clean my double flue chimney. John arrived on time, worked efficiently, and left everything absolutely clean in both apartments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$289

Donna W.
12/2012
N/A
Competant information to make future choices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$187

Contact information

2370 Turnpike Road, Auburn, NY 13021

http://www.butlerssalesandservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company,
dryer vent cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Butler's Sales and Service, Inc. accepts the following forms of payment: CreditCard
Yes, Butler's Sales and Service, Inc. offers free project estimates.
No, Butler's Sales and Service, Inc. does not offer eco-friendly accreditations.
No, Butler's Sales and Service, Inc. does not offer a senior discount.
Yes, Butler's Sales and Service, Inc. offers emergency services.
Yes, Butler's Sales and Service, Inc. offers warranties.

Contact information

2370 Turnpike Road, Auburn, NY 13021

http://www.butlerssalesandservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed