Butler's Sales and Service, Inc.

Arrived on time, worked quickly and in a tidy manner. Seemed very knowledgeable about fireplaces and chimneys and answered all the questions we asked. I'm confident that our fireplaces will now work well and safely.

he was very help ful

very efficient

Pat was very professional and provided excellent service. We expected to pay thousands for an insert to fix a problem reported in the past by another company which turned out not to be a problem at all. Pat treated my fireplace and chimney as if it was his own, did a great job at a very fair price. He doesn't sell you work you don't need!

I HAD NO KNOWLEDGE OF HOW TO OPERATE A PALLET STOVE, BUT HE TOOK THE TIME TO SHOW ME. VERY FRIENDLY AND DID A GREAT JOB

The gentleman did an incredible job ensuring not only the chimney was cleaned but he cleaned out all the pipes on the wood stove, the vents and made adjustments to the vents to improve efficiency. He also fixed the caulk on the chimney because the company that installed the liner (a different company) did a poor job. He said he cleaned it the way he would do his own. Fabulous!

Good job but more expensive than others.

Professional, on time, courteous, cleaned up when finished.

He quickly found the problem and fixed it. In addition to being knowledgeable, he was also friendly and explained what was wrong with my fireplace. His rate was fair for the service and he told me what it was before starting.

Thought chimney was plugged. House filled with smoke each time we lit wood stove. Came on time, cleaned chimney and found cap had moved and was not working properly. Have not had any problem since. Works better than ever. Great job!!!!!!

First time using this service. Very effective. I service techs were knoledgeable and courteous. I will definitely use them again

John Willis was great, said gas fireplace didn't need cleaning and fixed it so we didn't have to manually light the it to go on and said damper had enough air so didn't need to be left open. We had moved in just a 2 weeks ago so wanted to make sure it was safe.

the service person came, I paid my 91.80 service call on 12/7/15. I am waiting to hear back from them on the new parts needed, and then to have them come back out to install them. The service tech was great, and i am hoping the rest will be great as well.

Very knowledgeable, will have them as my pellet stove professionals!

Excellent job. Cleaned and tuned up our gas fireplace. A clean and professional job. Made sure to protect the carpet and surroundings from dirt and damage. Arrived on time and answered all our questions. Will use them again.

On time for appt., personable, knowledgeable, efficient,finished in excellent time. Explained everything I asked nicely.