Butler's Sales and Service, Inc.

4.7(
153
)

chimney sweep, fireplace company, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

Business highlights

33 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.7153 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
11%
3
1%
2
0%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Write a review
Showing 151-152 of 153 reviews
Sandra E.
03/2017
5.0
Tech did his best to solve the problem with our pellet stove.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
MARION P.
03/2017
3.0
They came when the said they would, so punctual. They did the job quickly and efficiently. What I would have liked to have seen is for them to wipe down the stove on the outside, and clean the window as well. That would have added a nice touch and would have made me feel that I was getting better value for the money. $200 for 20 minutes sweeping is a lot of money to me. I would hire them again.
Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
$215
Wilbur W.
03/2017
4.5
the tech was on time, very thorough and did a really good job cleaning our pellet stove and was honest enough to say we did not need a part we thought we might need.
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$200
Lisa B.
02/2017
5.0
very professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
a d.
01/2017
1.0
not a good experience
Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Lori R.
01/2017
5.0
tech was very polite and friendly. would definitely recommend this company
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$214
Mike H.
01/2017
5.0
Excellent service. Very professional. They know their business. Prompt, efficient, knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$95
Diane F.
12/2016
5.0
WONDERFUL PEOPLE. WON'T USE ANYONE ELSE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$485
Beverly Q.
11/2016
5.0
Excellent job. They were very careful about not making a mess. Thoroughly examined the inside of our wood stove for any problems. Cleaned the Chimney from the inside out which was wonderful for us as we have a 3-story home with a metal roof. Very professional and definitely will use again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna H.
11/2016
4.5
Arrived on time, worked quickly and in a tidy manner. Seemed very knowledgeable about fireplaces and chimneys and answered all the questions we asked. I'm confident that our fireplaces will now work well and safely.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
larry l.
11/2016
5.0
he was very help ful
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$140

Contact information

2370 Turnpike Road, Auburn, NY 13021

http://www.butlerssalesandservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company,
dryer vent cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Butler's Sales and Service, Inc. accepts the following forms of payment: CreditCard
Yes, Butler's Sales and Service, Inc. offers free project estimates.
No, Butler's Sales and Service, Inc. does not offer eco-friendly accreditations.
No, Butler's Sales and Service, Inc. does not offer a senior discount.
Yes, Butler's Sales and Service, Inc. offers emergency services.
Yes, Butler's Sales and Service, Inc. offers warranties.

Contact information

2370 Turnpike Road, Auburn, NY 13021

http://www.butlerssalesandservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed