Lett's Garden & Design

Ultimately, the job fell through.

unknown

It went well. I would recommend them. My yard looks beautiful. They did a good job. I would use them again in the future.

Katerina came out to review the job, took measurements and I never heard from the company again.

Contacted Katerina a month or so ago for an estimate to do landscaping work for a section of my backyard. Katerina arrived promptly. I told her what we were hoping to do and what type of plants I was interested in getting. She listened and told me what would and would not work. She was very informative with her suggestions. I was also interested in added privacy from our neighbors and Katerina suggested a planter box with a trellis that would go against our fence. Katerina told me she would have an estimate in a couple of weeks. The estimate was very reasonable and we agreed to have work done in about a month. Katerina and her work assistants arrived on time and proceeded to do the work. They removed all the weeds, which were overgrown. While planting the Evergreen Trees (3), Katerina encountered roots from trees we had previously removed. The planting took a little longer because Katerina was good enough to remove these roots.. Shrubs, a variety of plants and flowers we planted, gravel was placed over soil to prevent weeds. An arbor with bench was placed in a corner section and paver stones were used as stepping stones, spreading ground plants were planted between paver stones, and mulch was placed on soil. Planter box and trellis was put together and attached to my fence and flowers were planted, which will eventually grow and spread on trellis for that extra privacy I am looking for. The job took all day and Katerina and her Assistants worked very hard and professionally to complete everything in one day. We are very happy with the finished product, Katerina did a beautiful job of executing what we were looking for in a garden. We now have a garden and a little nook to sit and enjoy our morning coffee or an evening glass of wine. We would definitely recommend Katerina and Lett's Garden and Design to anyone interested in having landscaping done. She did a beautiful Job and we are satisfied customers.

They took 1-2 weeks longer than stated to get us an initial quote and were unresponsive in answering further questions. They did not listen to our specific requests. When they finally came out they said they said they had several additional photos of similar projects in the Brooklyn area. When asked to provide them, they later said they did not have any. I asked for a client reference or the ability to see previous work. They ignored my email requests. When I called them they stated that they do not give out references. I felt that this was a red flag and chose to no longer pursue them for my project.

Katerina was initially responsive to my call requesting a landscaper to help me with my yard. She came to my house promptly and on time to look at the job. Then she never got back to me with a quote or any follow up. I called and left a message a week after we met, and she never responded. I think if she had some problem or did not want the job she could at least have followed up with a simple phone call. I think just disappearing and not following up is unprofessional. I am disappointed.

Our yard was horrible and overgrown. My husband and I both had injuries preventing us from even attempting to deal with it. They responded promptly to their online "Contact Us" form. They came the next day and gave us an estimate. Less than a week later they came and did the work. They got here fifteen minutes early. They trimmed the hedges, pulled out all of the weeks (a, got rid of all of the neighbor's ivy and just cleaned up. The place has never looked so good. We are very pleased.

We set up a date and time and they were at my door right on the dot.. They are the nicest couple. The husband went right to work to remove a large amount of heavy duty overgrown weeds in my backyard. He was fast, professional and only charged me $300. Katerina, his wife, is bright and talented and we will be meeting soon to work on a landscaping plan. I am so looking forward to seeing them again and have them beautify my backyard!

Overall, they are efficient and appear to know what they are doing.

Everything went very well--better than I could hope for. Called Kat who came over with Steve, we discussed options available and a start date, they arrived as scheduled and did the job to perfection including taking out the garbage. Could not, truly, have asked for more.