Ruby's Plumbing and Heating

Simple water heater replacement but Kevin Rudy and team did a great job and left me confident for the next 10 years of reliable hot water.

Communicated with me when job would be done. Arrived on time and replaced outdoor spigot quickly and efficiently.

Very professional and explained everything!

Arrived right away. Completed job with good explanation and confidence.

Fast and great service!

Great guy - highly recommended. Punctual and friendly

Good.

Kevin was timely in his response to our call. He was pleasant to work with and fixed our problem with a broken pipe. Very professional. He's got a great smile, which always is nice when you have a new person on the job. His pricing was right on the money, and we didn't feel we were overcharged. We will definitely use him again.

He is very inconsistent. The cold water valve did not work correctly after he fixed the faucet. He made an appointment to come back to fix the faucet and never showed up.

Do not, under any circumstances, use this business. He wrongly analyzed the problem, charged me $75 for a part that goes for at most $20 at Home Depot, and told me I would need to hire a carpenter to cut away a cabinet that allegedly blocked his access to the water supply. When I had the work redone, the second contractor scoffed at the carpenter recommendation and was able to repair the problem without any such work. When I called Ruby back, he was defensive, argumentative and eventually hung up on me. I reported him to the Plumbing Licensing Bureau. He must have paid for any good reviews he received.

I hired Kevin for routine plumbing service and to install shower heads. He was prompt, fair and professional.his service. Itâ  s refreshing to come across a contractor that keeps the customer first. He will be my go to plumber.

He was on time and efficient

Professional.

Good

Fast communication. Great service, fixed problem quickly and efficiently.