Woodford Bros., Inc.

basement waterproofer, foundation repair contractor

About us

Woodford Bros., Inc. specializes in basement waterproofing, foundation repair, concrete leveling, radon mitigation, and Gutter installation. Founded in 1962, Woodford Bros., Inc.'s original focus was foundation and barns. Now, we do basement waterproofing, concrete leveling, radon mitigation, and basement finishing. That's where the name "Basement Brothers" comes from. The owner Tom Woodford believes in being honest and hardworking. Our headquarters is in Apulia Station, outside of Tully, NY. We serve all of Central New York, including Syracuse, Rochester, Binghamton, Oswego, Ithaca, and Auburn.

Business highlights

30 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.316 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.3
Showing 1-16 of 16 reviews

Fran B.
09/2024
1.0
Worst customer service ever. Job poorly done. Keep promising to fix it, but after over a month, they have my money but still have not returned to fix the problem. I strongly recommend that no one use this Company. I think their good reviews must be manufactured because i have only gotten excuses and delays and delays and delays. Get a different story pretty much every time I contact them.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Josephine B.
11/2023
5.0
My crew members Hunter, Dylan, and Dakota did a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia U.
04/2023
5.0
Pricey but worth it to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John D S.
09/2022
5.0
Great company to work with, very friendly knowledgeable people and customer satisfaction is their goal. Matt and his crew did a superb job restoring our finished basement after it got flooded when our sump pump had failed during heavy rains. Dual pumps were installed, along with waterproof and mold proof walls and flooring and a Sedona dehumidifier air purification system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$41,190

Michael D.
09/2021
5.0
From our first call to our first appointment with Dave up until our work that was completed today by James Parker and Jacob Skinner we want to say our experience with your company was exceptional! Very professional and just truly amazing and our garage floor looks wonderful! Thank you for everything. We definitely will pass your name to others that need this service completed. Mike and Sue from Barneveld NY

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

Richard I.
05/2021
1.0
Horrible. Did not perform.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


Shirley M.
04/2021
5.0
Good job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RICH H.
06/2020
3.5
Crew was respectful, courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$27,500

Richard P.
05/2020
5.0
Cost may seem high, but quality work was higher. Outstanding customer service with upfront costs and detailed work plans provided. Work was done during CoVid crisis and the crew adhered to all safety precautions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,700

Chuck P.
05/2020
5.0
Woodford Bros. were excellent t to work with From start to finish. Informative Sales person was great, Did exactly what they said they were going to do on time on budget. Quality of work very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phil Z.
05/2020
5.0
Excellent work by friendly professionals. Would do business with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat S.
05/2020
5.0
Very friendly and professional crew. Made knowledgeable suggestions and knew their products. Can t believe how much they got done in a day. Very hard workers. Office staff very friendly. Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
04/2020
5.0
Absolutely professional and respectful of our property.Will highly recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Deb B.
10/2017
5.0
The Woodford Team of Bill, Mike, and Wayne just finished work on our barn today. From start to finish, this team attended to our barn restoration project with the highest degree of professionalism. Our barn (built in 1887) was brought back to life, and we couldn't be more thrilled with the results! Not only were we kept updated on the progress each day, but always welcomed when we would pop in to take a sneak peak. I grew up in a family that ran a successful construction company for almost 50 years before my father passed away. I saw the care my father always invested in all his site projects, and the unique challenges that went with rehabbing/restoring existing historic structures. This Woodford team offered that same care from start to finish, and managed every one of those challenges with great skill, care, and professionalism. I highly recommend this team, and am more than happy to write this review in support of their ongoing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    PO Box 108, Apulia Station, NY 13020

    http://woodfordbros.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    basement waterproofer,
    foundation repair contractor

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Woodford Bros., Inc. accepts the following forms of payment: CreditCard
    Yes, Woodford Bros., Inc. offers free project estimates.
    No, Woodford Bros., Inc. does not offer eco-friendly accreditations.
    No, Woodford Bros., Inc. does not offer a senior discount.
    Yes, Woodford Bros., Inc. offers emergency services.
    Yes, Woodford Bros., Inc. offers warranties.

    Contact information

    PO Box 108, Apulia Station, NY 13020

    http://woodfordbros.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed