We recently had new sod installed and discovered, upon starting the required irrigation program, that several existing sprinkler heads had been damaged during the process and a hose had been damaged. In addition, new sprinkler heads were needed in order to completely cover the newly sodded areas. The damaged heads and hose made it impossible to utilize three out of the four pertinent zones. The night of the installation we resorted to using old school portable sprinklers and 100 foot hoses (pretty labor intensive for the area we needed to cover) and hoped that Professional Irrigation would be able to respond as soon as possible. This all happened, of course, on a weekend. First thing Monday morning, I contacted Pamela at Professional Irrigation and explained our dilemma. We have been using Professional Irrigation for over 20 years and I have had numerous dealings with Pamela. She was, as always, the consummate professional. She is often the first person you encounter at Professional Irrigation and she sets the tone for the caliber of service you can expect. She was able to schedule an appointment that very day. Jorge and Carlos arrived at 1:00pm and spent several hours at our residence. During the course of their repair they discovered that, apart from the aforementioned problems, a sprinkler head had been buried, too. By the time, they left, we had an irrigation system that worked as it should. Jorge and Carlos are the best-- not only for irrigation issues but also, as we've learned in the past, for any lighting needs you might have. This is a great company that truly lives up to its name.
Description of Work: new landscape sprinklers installed and damaged ones replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris W.
04/2017
5.0
irrigation systems
 + -1 more
Very knowledgeable company. You definitely get what you pay for they are true Pros not some fly-by-night company. Dennis and Frank are a pleasure to work with everything was well explained and thought out. They stand behind their installations and will come by and service it without question. They use top of the line equipment and do things he right way the first time. Very pleased with my experience.
Description of Work: Installed all 8 zones of my irrigation system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
maeve K.
05/2016
5.0
outdoor lighting
 + -1 more
I cannot recommend this company enough. I've had letters dropped in my mailbox asking who did the work, it is that good. From their planning to execution, Dennis and his team are Grade A++. While I personally found it to be on the expensive side, I know their work is phenomenal. The quality of workmanship, products used and service is incredible. I will, without hesitation, use them again and would recommend them to anyone looking for a professional and impressive lighting installation.
Description of Work: Installed incredible landscape lighting system and security lighting on 3/4 acre property.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Arthur B.
06/2015
5.0
irrigation systems
 + -1 more
unknown
Description of Work: Installed 6 zone irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,575
Bernadette J.
08/2012
5.0
irrigation systems
 + -1 more
Frank came out and I explained to him my situation with my sprinkler system. I did not turn it on this year as I had some heads I knew were not working and also had a leak from the main manifold assembly. Frank turned on each zone, took notes, explained everything to me and made his recommendations. I was pleased with Frank's presentation and is professionalism. He explained everything to me and what would be his recommendation. I made a decision to go with Professional Irrigation because I felt Frank was knowledgeable and professional. I also checked beforehand that Professiona Irrigation are members of the Irrigation Association of New York. I felt confident in speaking with Frank that they would do a good job. I had to have some heads replaced; some closed; some moved and re-installed in other locations to give me the best advantage in watering my lawn. His two workers were on time and professional and had the work done in a very short period of time. Frank was also there in the morning with the guys and he made sure that they understood what was to be done. You can't even tell where they dug up parts of my lawn. I would definitely recommend Professional Irrigation to anyone and plan on using them in the future.
Description of Work: Professional Irrigation checked out an existing sprinkler system that I did not turn on this year as I knew some of the heads needed replacement. Frank came out and turned on system; analyzed what was wrong; and made his recommendations to me. I had some heads replaced; heads cleaned; electrical valve replaced; heads closed; heads moved and installed in different locations for better coverage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
mary S.
05/2011
5.0
irrigation systems
 + -1 more
this was a dream job done by experts
Description of Work: Lovely woman Pat in office very helpful. This company is highly reccomended .. they stick to their estimate, they are congenial. left my yard the way they found it. reasonable prices for punctual professional service
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Service Categories
Lawn Irrigation,
Landscaping - Lighting
FAQ
PROFESSIONAL IRRIGATION is currently rated 5 overall out of 5.
No, PROFESSIONAL IRRIGATION does not offer free project estimates.
No, PROFESSIONAL IRRIGATION does not offer eco-friendly accreditations.
No, PROFESSIONAL IRRIGATION does not offer a senior discount.
No, PROFESSIONAL IRRIGATION does not offer emergency services.
No, PROFESSIONAL IRRIGATION does not offer warranties.