Zerodraft

Description of Work: The sales guy had so many stories of great accomplishments it became questionable what was true.

Description of Work: They were mostly interested in doing a study on my current home status - I guess the current insulation senariao- not interested in the problem I called about looking for a solution.

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Description of Work: They foamed two attics, including blowing cellulose into the eaves, and lined and foamed a crawl space. It took 4 days and seemed up to standards.

Description of Work: They inspected my furnace. Tested burners and rails cleanedout rails that had deposits built up and replaced the filter . As part of the service they did a full energy audit of my home and got me all set up with energy Grant paperwork to correct some defficiencies. Very good professional company. Highly recommend.

Description of Work: Furnace tune-up: |They tuned up my gas/hot air furnace. And actually tweaked it to make it more energy efficient. |Energy Audit: They did a whole house audit. He even checked to see if there was insulation in my outside walls. Also gave a few tips/advice on a few things I could do on my own to lower my energy bill.

Description of Work: It was necessary to have 2 separate appointments - 1 for the furnace cleaning and one for the full house energy assessment. I didn't expect that and there were 2 women making the appts and they each made different appts for the work. I have my furnace serviced/cleaned every year and it usually takes 2 hours to do a thorough job. This appt.took about 45 minutes.I question if the job was done correctly. |The 2nd appt.for the energy assessment was not completely done because Bret said it could not be done because I have asbestos on my pipes in the basement. All he did was to walk through the house/basement/attic, used no machinery to determine heat loss and then gave me the full pitch to sell me insulation.In my opinion I paid $99. to get a sales pitch for insulation.If it's possible I'd like a refund. |Both men were very polite and well mannered.

Description of Work: He clean my gas furnace check all wires clean everything that needed it.

Description of Work: Installed a new central air conditioning unit outside, ran the wiring and tubing inside to hook up to existing AC coil that was in place already. It went really well, they were able to come out and give us a quote on the same day that I called, and they came back to do the work in under 2 weeks. Great experience, would definitely use them again.

Description of Work: 3 windows, patio door, spray foam and blown in insulation, rerunning ductwork in my attic and installing dampers. | |Patio door ordered with opening on wrong side. They offered my a |$500 credit. I took it as midway through the job they pulled the old bait and switch and told me their salesman "miscalculated " and to do the job right it would cost an extra $1987. | |The ductwork and dampers cost $2000. They never balanced the dampers which is why I had them installed. When the AC came on I realized there was No airflow from one of my registers in the living room and my bedroom was 4 degrees colder than the rest if the house. Eventually someone came back and couldn't figure out why there was no air from the living room register. He said he dampered down the one in the bedroom but it made no difference - the air came out hard it whistled. He said he would be back the following week to figure it out. Never showed . I complained. He then told me he would come when he got free time and if I wanted it done sooner I'd have to pay more. I complained to the owner and eventually received a $1500 credit. |Of coarse, I still want to get this fixed. Two proposals so far are for more than the $1500 credit I received. One of the companies rep took me up in the attic and showed me one run where the new flex duct was actually torn and leaking air. Turns out the run to my bedroom I was complaining about was never placed and, of coarse, had no damper. Turns out the reason I wasn't getting any air to the register in the living room is that it was actually dampered shut. | |And the NYSERDA rebates they promised that made this so attractive: the salesman said it should be about $900. Turns out will be about $300. I called. 8 weeks later to check on the status of the rebate and wouldn't you know they forgot to do the paperwork . It will likely be another 8 weeks I'm told. After they see this review , I wouldn't be surprised if I never see a rebate. Not to worry, just another conversation for me to have with NYSERDA. | |In fairness , I should mention that the person who did the windows and patio door did a great job.

Description of Work: I HAD SIX WINDOWS PUT IN.