Description of Work: new gas furnace and new air conditioning unit installed |installation was done the easiest way for them, not installed the best way |for the customer-in other words hurry up and get this job done |then I had to spend an additional $2,000 to correct what they did wrong
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$9,900
Leilani W.
04/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: WK Clough & Son recently performed the annual check of the heating system and stand-by generator. Their office staff and technicians are courteous, professional, thorough and knowledgeable. They are customer-conscious: providing a verbal assessment of the system status; offering maintenance advice; and answering all questions. They take time to listen to concerns and offer reasonable solutions. They never "oversell" -- push unnecessary products or service calls. We have used their products and services for over 40 years and recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALLISON G.
06/2013
5.0
plumbing
+ -1 more
Excellent service and professionalism! I will have no problem being a repeat customer!
Description of Work: Installed a generator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Vivienne S.
04/2013
3.0
plumbing
+ -1 more
Good job with kitchen faucet, partial adequate stop-gap with toilet tank, stated difficult to control due to age of tank, needed special part; did not replace BR sink trap. Again said had to order part. I paid reasonable bill for completed work, plumber John did not return. Receptionist very pleasant, said first time I called she would relay message. Said the same thing second time I called. That was 2 months ago. Also address is wrong on Angies List. Business is in Schenectady NY. Does not deserve the rating I utilized to hire them in my experience.
Description of Work: Routine household plumbing:replace kitchen sink set and sprayer, commode tank stopper replace, bath sink drain trap corroded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$385
JOHN F.
08/2011
5.0
plumbing
+ -1 more
The job went great. They were very fast and reasonable. They were very thorough in discussing the work. I would hire them again.
Description of Work: W K Clough & Sons Inc did some plumbing work in April. They put in a new sump pump.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Electrical
FAQ
W K CLOUGH & SONS INC is currently rated 4.2 overall out of 5.
No, W K CLOUGH & SONS INC does not offer free project estimates.
No, W K CLOUGH & SONS INC does not offer eco-friendly accreditations.
No, W K CLOUGH & SONS INC does not offer a senior discount.
No, W K CLOUGH & SONS INC does not offer emergency services.
No, W K CLOUGH & SONS INC does not offer warranties.