Ungerman Electric is a woman owned electrical/lighting contractor that has served the Capital Region for over 50 years. . We have a team of electricians, supported by our staff, warehouse, & partners, ready to help you...24/7...no matter how small or large the job. We take pride in “delighting” our clients, and our long tradition of giving back to the community.
Business highlights
60 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial electrical and lighting services for preventative maintenance and repair, remodeling, upgrading, or new construction. We also offer energy efficient lighting audits and services, generator installation, electric vehicle charging stations, communication/security/home entertainment wiring, and pool/hot tub wiring in addition to traditional services. We are available 24/7 for fast emergency service. Licensed and insured.
Four jobs. Every single one needed a rework. One left tenants without power and THE PRES of the company needed to be called after hours. Hire literally anyone else! Charges a no show fee...but wasted TWO appointments w my tenants (to fix their shoddy work) A WASTE OF TIME COMPANY
Description of Work: Panel boxes
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$3,500
Mary D.
11/2021
4.0
electrician
+ -1 more
They did a great job and took care of everything and he also make sure that everything is okay before he left.
Description of Work: they install my new motion detectors light
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert L.
05/2021
5.0
electrician
+ -1 more
Very well. After verifying that the circuit breaker was not at fault, Mike and Tara systematically traced the line with a sophisticated electronic line tracer and inspected every outlet and switch. This is a difficult task in a hundred year-old house that has been extensively remodeled. The fault was found to be in an outlet hidden behind a cabinet on the basement stairs. If you have an old house that needs electrical work, call Ungerman Electric.
Description of Work: Find and correct any fault that cause my living room circuits to lose power
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,149.12
philip S.
05/2020
5.0
electrician
+ -1 more
My main electric line was damaged. They came out that day and provided an estimate. 2 other companies were higher. They came when they promised and completed the job expertly. Thanks
Description of Work: Professional, courteous and fair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
David G.
05/2019
5.0
electrician
+ -1 more
Outstanding! From initial phone call at 5:30PM to power restored took about four hours. The electricians arriving on this job were the right electricians for this job. I was not concerned about price because I expect to be reimbursed by NG, but I think that the price was reasonable considering that it was an emergency call on off hours, responsiveness, efficiency, and professionalism.
Description of Work: I needed emergency service. A tree branch fell on the electric service to my house when National Grid (NG) was removing branches causing damage to the electric meter can and riser on my house. The meter can and riser needed to be replaced before NG would restore electric service to my house. The last time I needed an electrician was many years ago, and I used Ungerman Electric then. For this reason, Ungerman Electric was the first name that came to mind for this emergency.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslie M.
01/2018
5.0
electrician
+ -1 more
Smooth as silk. The electrician was courteous, efficient and knowledgeable. He represented the company in a very professional manner.
Description of Work: GFCI wall outlet installations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neil and Harriet G.
09/2017
5.0
electrician
+ -1 more
He put on some outside lights for me.
Description of Work: Outdoor lights
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah B.
08/2017
5.0
electrician
+ -1 more
They took it down and left a hole. I had to get it fixed. I should have done it myself. They are good but they are just expensive that's all. You have to pay attention to what it is that you want done, make sure you really need it done, and don't get carried away.
Description of Work: They removed a switch and an outlet that was stuck on a board on a wall that went no where.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Joanne K.
06/2017
5.0
electrician
+ -1 more
Ungerman were very responsive and had someone at my house in under 30 minutes and the job was done in under an hour. They also gave me a break on the cost of the emergency repair. They got up on the roof and installed a junction box so that everything was safe. I was very pleased with their responsiveness, courteousness, and efficiency. I will definitely be using them again!
Description of Work: I called Ungerman for an emergency repair of a roof fan wire that the roofers cut while working on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
linda M.
06/2017
5.0
electrician
+ -1 more
They are a very long standing community business. I trust them for the work they do, I did not even get any other quotes to have the work done.
Description of Work: They installed a new electrical panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Dallas N.
02/2017
5.0
electrician
+ -1 more
It went very well. Ben, the electrician was personable and professional. The job was completed, much to my satisfaction.
Description of Work: 110 volt for basement toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320.76
Elizabeth F.
12/2016
5.0
electrician
+ -1 more
I called today after getting a quote from another day electrician that seemed really high. An electrician came out today and fixed the problem within an hour and it was almost a quarter of the price I was quoted by the other company. Both the woman I spoke to on the phone and the man who came and fixed my issue were nice and professional! I will definitely recommend Ungerman Electric and will call them whenever I have an electrical need.
Description of Work: I had 4 switched that we had tried to replace when we moved into our new home. They controlled lights and outlets in our home. Two of the switches didn't work. We needed an electrician to figure out what we had done wrong and fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Riana A.
06/2016
5.0
electrician
+ -1 more
Ungerman is fantastic, we have used on several occasions and they are fast, efficient, professional and know their business. Very reasonable pricing every time. Both the office staff and the service team are very friendly and helpful, and our issue was taken care of same day! I also love that they are a woman-owned business! Would definitely recommend highly!
Description of Work: Diagnosed reason for lack of power to dishwasher & disposal, re wired both units back to junction box, and tested
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Deborah B.
11/2015
5.0
electrician
+ -1 more
Showed up on time, ready to go. Went straight to work and had the problem well in hand in minutes. I had been with out interior lighting in that room since prior to Halloween and realized it have even caused my out side light to fail. I was scared for the wee ones coming for candy so I borrowed a spot light from a neighbor to help them see. Not a fun evening I can tell you, as I set it up for their benefit but when I opened the door I could not see them. Anyway all went well, to my surprise and delight, just a loose wire. I imagined all kinds of terrible things that could be wrong, and in only one room and the outside light. The gentleman was gracious, patient, put you at ease and extremely confident. Me, basket case! I would recommend this company to friends and family, everyone! I will no doubt call them again if needed, without hesitation.
Description of Work: Lost all power in Living Room and they fixed it in jiffy. I was so worried I was thinks rats ate lines or mice, terrible thoughts and they just came in confident and comfortable fixing the problem in a blink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Michael B.
11/2015
4.0
electrician
+ -1 more
I used Ungerman Electric to have my main breaker replaced In my home. They came and performed the work quickly and the install looked nice. Would use again.
Description of Work: Replaced main breaker.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$2,200
Response from Ungerman Electric Inc
We pride ourselves on high customer satisfaction and stand by our work. There are times that new products installed become defective after we leave, or wires/screws become loose, etc. Regardless of the cause, we offer a 1 year warranty and gladly return to remedy the situation. If there were concerns we would have returned immediately and with urgency. We only became aware that the client was experiencing a problem after he requested we pay another electrician he hired to repair our work. We asked why he did not contact us as we would have made the repairs and he claimed he was concerned and hired a friend who came in the middle of the night. He stated the repair cost him $500 and we offered to pay if he would send us a copy of the bill. We received the bill and found out that he hired an electrician to do other unrelated work during the day and that the repair of our service was only $150. Because we asked to see a bill he threatened to write bad reviews on all major Internet sites which he did. While we are not perfect, we would have rectified our work at no expense. As it turns out, this client took advantage of this situation by grossly inflating the bill so we could pay for the other work he had done.
linda M.
10/2015
5.0
electrician
+ -1 more
They came on time and ready to work. There were some glitches due to older construction and they just fixed with they needed to. They were very professional, courteous, stayed as long as they needed to to complete the job and (a biggie with me) they cleaned up after themselves. Before leaving they thanked us and asked us to call if we encountered any problem (which we didn't). I would definitely refer them.
Description of Work: new electrical service panel
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ungerman Electric Inc
We have been supporting the Capital Region for over 50 years. While we pride ourselves on customer satisfaction we recognize that we are mere mortals and sometimes do not fully meet clients’ expectations, despite our best intentions. Your feedback helps us learn and become the best partner to our clients. We are constantly asking you “how we doin” and look for ways to continue to “delight” you. To gain greater insight into our customer’s experience, we have hired CustomerLobby to proactively get even more customer feedback. You will see these unedited reviews, at www.ungermanelectric.com , In any event, if we are disappointing you for any reason, you can contact me so that I can rally my team to exceed your expectation. Susan Ungerman CEO of Ungerman Electric
Jeffrey H.
05/2015
1.0
electrician
+ -1 more
mike came to my house on 5/9/15 to look at a small job. I asked for a rough estimate for the job which he gave me. I said fine, lets do it. He said he would get back to me with a quote Monday 5/11/15. I didn't hear from him Monday so I called around 4:30. He was out of the office. Didn't hear anything on Tuesday. Still no call by Wednesday afternoon so I called at 1:00. Got Mike on the phone. He told me he was working on numbers for me then and would call me shortly. Didn't hear from him the rest of Wednesday. Called him Thursday at 10:00. He gave me a price that was more than 5 times the "rough estimate." So basically I didn't get the price quote until Thursday that I was told I would get Monday and then only because I did all the calling and it was significantly higher than I was led to believe it would be. The final quote may be a fair quote. I'm not an electrician but if it is, I don't appreciate being given a lowball rough estimate and then stringing me along for almost a week to get a final quote. They won't be doing any work for me.
Description of Work: came to look at running a line from panel box to garage and installing 3 outlets in garage.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Response from Ungerman Electric Inc
So sorry for your experience, but thanks for your feedback. As a consequence we have implemented procedures to ensure we minimize things falling through the cracks. While I can appreciate your impression that we intentionally low balled our off the cuff estimate on site, sometimes after a completed design, leading to our formal proposed solution, additional costs are understood. That is why we provide our customers with a formal proposal with all the details so they can understand the offer. Having said this, it is important that our formal proposal outlined prices prior to any client commitment so that there would be no surprises. None the less, in future, we will make sure that any prior discussion of an estimated cost is a rough estimate pending formal proposal.
Ronald W.
02/2015
5.0
electrician
+ -1 more
Allan at the company worked with me to schedule an appointment for the work. I wanted it done promptly but had medical a appointment which had to be kept. He told to check back with him to see if he could get someone here in enough time to be finished before 5:00 p.m. He did advise that if the problem required trips for parts, etc. it could go beyond 5:00. I called him after the medical appointment and he said he had someone who would come and do the work. Mike showed up mid-afternoon. I reviewed what I had fixed, and it was working, but unknown to me, a separate wire inside the box had broken. I had already replaced a circuit breaker thinking that it was faulty. I asked Mike for additional work while he was here. He found numerous problems due to age, etc. He replaced an electrical box, wired in an on-off switch to the wall, found some compromised ground problems, and in general, did as I asked and fixed things up to present day code. Although the parts came in a little higher than estimated, they were well worth it to have things done right, especially with wiring. The fact that Allan was able to work with me to get someone over here, and then get everything done for me before over-time kicked in was great. I used this company before and have been satisfied with their work, they have been prompt and in one instance when a cover plate of the wrong color was used, they promptly returned and replaced.
Description of Work: Located electrical problem which was a broken wire in work I had previously accomplished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Eve H.
12/2014
5.0
electrician
+ -1 more
I've used them for a number of different things over time. One thing I like, is when I called; they were available and knew I was their customer. They came usually within the same day. They were reliable, showed up did job and left. The bill comes later from their office. They clean up after they're done.
Description of Work: I had an outdoor electric light fixed. They also fixed a dimmer switch.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elba M.
10/2014
5.0
electrician
+ -1 more
The provider took out all the old receptacles and replaced them with brand new receptacles., this included . Two GFC s. A light dangling in the dining room was takien out and a new light fixture was installed. The dimmer to this light was replaced with a on and off switch. The installation of a four prong 15 amp receptacle for an electric stove was placed in the kitchen. This included new wiring. Also, i had lines and feeds running to the garage rendered inoperable. The electricity that powered the light in the sun house was summarily rendered inoperable. A box with electrical wiring that needed to be taken out because of the short circuit that burnt it out was
Description of Work: The provider took out all the old receptacles and replaced them with brand new receptacles., this included . Two GFC s. A light dangling in the dining room was takien out and a new light fixture was installed. The dimmer to this light was replaced with a on and off switch. The installation of a four prong 15 amp receptacle for an electric stove was placed in the kitchen. This included new wiring. Also, i had lines and feeds running to the garage rendered inoperable. The electricity that powered the light in the sun house was summarily rendered inoperable. A box with electrical wiring that needed to be taken out because of the short circuit that burnt it out was pulled out along with the steel casing. Plates were put on several outlets. Basically, alot of things were updated. The provider went through the whole house from room to room fixing everything. He was there for a whole day and worked diligently and took a tremendous amount of pride in his workmanship. He even fixed my sink, and in a sense gave me a free electrical inspection. I feel that i have gotten my monies worth and i am sure that the work was performed to the best of his professional abiliites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jerry M.
03/2014
3.0
electrician
+ -1 more
I was verbally given the estimate of $500.00 but billed for $1,000.00. My mistake was not being there to witness the actual work that they performed. They were supposed to call nationalgrid to reconnect and an inspector from the city had to come in and approve that. They finished too late for me to get my power turned on that day and the next day was a holiday, so I ended up going three days without power. They had claimed 24-hour service so I was really upset. The craftsmanship has held up three years later though.
Description of Work: They re-attached the incoming power cable to the side of the house.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$500
Response from Ungerman Electric Inc
We take customer satisfaction very seriously. We actively seek customer feedback so we can continue to improve. Mr. [Member Name Removed] is passionate about his frustration, so much so that he has provided reviews for the same job every few years. We have provided, below, our response to his first review in 2011.. 12/29/2011 First thanking you for taking the time to provide this important feedback. I can appreciate your frustration. As the client states we were responsive and responded with urgency. The problem with a disruption of power is that there are other agencies (e.g the city inspector and the utility company) which have their own time frames which we can not control though try to influence. This was exacerbated by a holiday which impacted these agencies. However, it appears that we could have done a better job communicating the process and time frames. As a consequence we have implemented better processes to communicate, more clearly, all the steps required to get power restored.
Deborah B.
08/2013
5.0
electrician
+ -1 more
.Great told him I was going to plug the refrigerator into the out let for the sump pump and they said NO - be right there, and he was. Very efficient, capable and understanding of my needs. Recommend them highly!
Description of Work: New wiring and out let for refrigerator in basement. New outlet installed upstairs. Also discovered that my major electrical panel was leaking water from the meter outside - sealed that as well (that could have started a fire,let alone lite me up like a Christmas Tree. Very through.Personable, gentleman, and concerned for my safety.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Innie S.
10/2012
1.0
electrician, lighting
+ 0 more
They weren't punctual. The person he sent out didn't seem knowledgeable. A friend of mine who is a licensed engineer basically had to supervise. We had difficulty getting in touch with them - Leaving messages & not getting calls back until the next day, etc.
Description of Work: They had to rewire a light on the outside of the house in compliance with Albany codes.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$950
Response from Ungerman Electric Inc
I have no information in my data base of this customer- I cannot verify that we were there, I haven't been notified that there was any issue with this person or that address. I am a woman owned business and have contact with every customer so "she" would have sent the person out, not "he". I can honestly say that returning phone calls promptly is very important to us and I apologize to any customer who doesn't receive a call responding to a message.
Sandra G.
06/2012
5.0
electrician, lighting, ceiling fans
+ 1 more
They are very trustworthy, and very good. They come right away. I've never had a problem with them, always excellent. Neatly dressed, polite, and always on time. You never have to call them back.
Description of Work: I've used them for years. They have put in a lot of wires for me, switches, and ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph E.
06/2012
5.0
electrician
+ -1 more
I received their service through a contract I had with National Grid and as such it did not cost me anything. They were very prompt once I got in touch with them. They called me and came just about to the minute they said they would come. The man who came out was very professional, friendly and did a nice job. He checked everything and ended fixing the problem. He was very good and very neat. When he came in it was raining and as such he cleaned his feet on the mat before coming in which was nice. I did not have any problems with his quality of work. I would use them again in the future.
Description of Work: I used Ungerman Electric Inc to replace a circuit breaker in the main panel. I received their service through a contract I had with National Grid and as such it did not cost me anything.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Energy Efficiency Auditing,
Phone Wiring,
Lamp Repair
FAQ
Ungerman Electric Inc is currently rated 4.3 overall out of 5.
Sunday: 8:00 AM - 11:30 PM
Monday: 8:00 AM - 11:30 PM
Tuesday: 8:00 AM - 11:30 PM
Wednesday: 8:00 AM - 11:30 PM
Thursday: 8:00 AM - 11:30 PM
Friday: 8:00 AM - 11:30 PM
Saturday: 8:00 AM - 11:30 PM
Ungerman Electric Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ungerman Electric Inc offers free project estimates.
Yes, Ungerman Electric Inc offers eco-friendly accreditations.
No, Ungerman Electric Inc does not offer a senior discount.
Yes, Ungerman Electric Inc offers emergency services.
Yes, Ungerman Electric Inc offers warranties.
Ungerman Electric Inc offers the following services: Residential & commercial electrical and lighting services for preventative maintenance and repair, remodeling, upgrading, or new construction. We also offer energy efficient lighting audits and services, generator installation, electric vehicle charging stations, communication/security/home entertainment wiring, and pool/hot tub wiring in addition to traditional services. We are available 24/7 for fast emergency service. Licensed and insured.